Question of blackBerry Smartphones blackberry messenger

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• Questions of Smartphones Blackberry Messenger blackBerry on Javelin

  Hi, I just transferred all my 8310 on to my 8900 and now it seems that my BBM is not allow me to change my screen name, any suggestions?

  Soon x

  Save all your information device with Blackberry Desktop Manager.

  After this - clear the memory of your device.

  Go to Options - Security Options - General settings.

  Open the menu and select 'clear the cell '.

  After this configure your Blackberry Messenger application.

  After that, restore your backup information carefully (via the option "Advanced" in the application of Blackberry Desktop Manager backup/restore).

• BlackBerry Smartphones Blackberry Messenger - added between contact question

  So, I just got my "BOLD" today and instantly I added all my friends on Blackberry Messenger and it worked wonders. But now I am trying to add a person, and you know the new blackberry Messenger adding thingie goes like "" so usually I started typing and a drop down menu appears as e-mail: (all that I was typing) or PIN: (everything I was typing) then when I finish typing I could choose between the two, or what I just typed was an E-MAIL or a PIN. But now, I start typing and it not were to drop down, as... I finished typing the whole spindle and nothing happens, there is no way to love... Click somewhere to ADD the person. I tried with the Enter key did not work. also with the thingie "menu" and there is no "add" or "good" or anything like that. Ugh. Help pleaseeee

  I try to reset the device first. Just remove the battery for about 30 seconds and replace it. After restarting the device, try and see if the same is happenning.

• BlackBerry Smartphones BB Messenger disappeared

  I tried the update Blackberyy Messenger by downloading and installing a later version on being invited by the Blackberry World. Later, I realized that BB Messenger is gone off my phone, but App World it says it is installed. I tried to remove and reinstall and it won't allow me. Help, please.

  Hi TroymanMartin

  Welcome to the Forums of the BlackBerry Support

  First try a battery pull restarts, if it is still impossible to locate and remember it's not hidden, to check that the screen is in the Panel Home screen ALL > press the Menu key and select "Show all icons" or icon to display "." It will show all of the icons that were previously hidden. If you see BlackBerry Messenger icon like grayed then highlight it and press the Menu key and select the icon to display, also search your folders as the Application of Instant Messaging folder, etc..

  If it is still impossible, then try reinstalling the BBM, but first on your homescreen go to Options > device > application management > locate and delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload for download the latest available for your device.

• Blackberry Smartphones blackBerry Messenger

  Hello, when I update my blackberry bold 9700 my blackberry messenger its no longer works and I got the message every time

  a temporary server of BBM has occurred

  I tried several times to update but its not working,

  Hey rouiha,

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Do you have a BlackBerry data plan with your network service provider?  Also are you connected to a Wi - Fi network?  Can send me a private message with your PIN so I can study?

  Thank you.

• String of Smartphones blackBerry, invalid certificates after the upgrade to Blackberry Messenger on torch

  I've recently updated my BBM to version 7.0.0.126 by suggestion in Blackberry App World. After the upgrade, I am getting an error on the screen every two minutes. It reads:

  "You are attemptiing to open a secure connection, but the string server certificate is not valid."

  When I click on "View certificate" I get this information:

  X *. VoIP.BlackBerry.com

  Unverifiable Cert Chain

  Status of string stale

  Revocation status: unknown

  Status of trust: trust explicitly

  Expiration date: Saturday, November 9, 2013 18:59:59

  Certification type: X 509

  The public key type: RSA 2048

  Object: CN = *. voip.blackberry.com; OR: IT; O = Research In Motion Limited. L = Waterloo; ST = Ontario; C = CA

  Issuer: CN is Thawte SSL CA.; O = Thawte, Inc.; C = US

  Serial number: 1679 4F1B FB86 F194 CA7C AA89 432 7433 has

  The key usage: Digital Signature; Encryption keys; Server authentication; Client authentication

  Signature algorithm: RSA_PKCS1/SHA1

  SHA1 Thumbprint: 66 4 86AB CF52 9023 C563 C776 813D C9D5 B18D 053D

  MD5 Fingerprint: 933 1 12 2 81 24A 7 E35A B117 48F9 48F9

  I made sure that I got everything updated on my Blackberry. Yet the problem persists. I'm on a package version 6.0 of Blackberry Torch 9800 695 (v6.0.0.246, platform 6.4.0.105). When I click "Software updates" under Options, I get: "your BlackBerry is up-to-date.

  The error message is driving me crazy and sometimes it is even difficult to get any use out of my phone because it appears whenever he wants, without worrying if I type an e-mail, in contact with someone on BBM or navigation.

  How can I get the error message stop popping up?

  Hey Netzimon,

  When you receive this error message is your BlackBerry smartphone connected to a Wi - Fi network, behind a firewall? If so, please see the following article:

  BlackBerry Messenger Voice Chat using a firewall

  http://BTSC.webapps.BlackBerry.com/BTSC/KB33102

  Let me know if it helps.

  Thank you.

• BlackBerry Smartphones BB Messenger

  What is the reasoning similarly have a BB Messenger if you have texting? What benefits do I have to have? He asks me to send/terminals, how am I supposed to enter his pin code, if I do not know, or simply e-mail address sufficient? I have unlimited data plan, so this program would work for me, but I'm kinda in the process of learning here, only an owner for a few months. I have a curve 8310 with OS 4.5. I don't have a yahoo account, isn't even necessary?  A lot of questions. FYI I checked the status and available Im so so is my friend. I've asked and also invited me. I received an email on my pc and it supposed to go to my phone, but it didn't. I accepted the invitation, he did the same thing, but it always says "pending" it happened for a week. Any suggestions?  THX!

  Steve

  Your PIN is automatically entered.

  BlackBerry Messenger has nothing to do with the 'left of emails from the server. It passes through the blackberry DATA network and is free. (being the advantage)

  His PIN2PIN contact between only blackberry devices (and blackberry connect)

  Go to add a contact - put its PIN code in (options > status > PIN)

• BlackBerry Smartphones Blackberry Messenger works do not!

  My blackberry Messenger is not working...

  I have the bold 9780. Today it stopped working... Ive talked to my provider and they say all right, my signal is fine... I can send and receive texts and people receive them but if I send a message from bb, so that it has a check mark next to it but not delivered... D still I will not receive messages from bb for 3/4 a bit and then come at once but mine don't always delivered.

  My bb Messenger is up-to-date and therefore my system that I've updated all day

  Help, please

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you must go back and see your provider... they are 100% responsible for the delivery of all services and support for you and you are now paying them for a service they are not a. If they can't fix it, they have the ability to climb it in RIM... you have no free path to obtain support from RIM otherwise than by escalation of your provider. It is a pity they you already brushed off like this, you may have to insist a little with them. You pay their money... they need to offer a service to you.

  Good luck!

• BlackBerry Smartphones Blackberry Messenger 5.0

  I downloaded the 5.0 blackberry messenger and I think it crashed my messenger, I can't select the blackberry messenger icon at all, it does not. You guys could tell me what to do please, or how to remove the new version?

  What model of BlackBerry you have, and what OS version is on the device?

  Look at the Options > about, third line down, starting with a 'v.4.xxx '.

  First of all, to do this:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Then try again.

  Finally, what the feedback and ideas section of the Forum, your question does not apply. We will have this thread moved the appropriate section of the BlackBerry software.

• BlackBerry Smartphones BB Messenger disappeared after update

  I downloaded the new update to Blackberry Device Software v5.0 yesterday, and I discovered that my Blackberry Messenger has disappeared.  Here's what I tried to get it back (and none of them worked):

  1A tried to 'restore' my BBM several times

  2 reset (pull out the battery) on my phone several times

  3. delete the "restore BBM" button/option (which, for whatever reason, deleted my application AppWorld) and re-installed BBM

  My phone details are below.  If you have any suggestions on how I can fix this, please help!  I love BBM and I would like to start using it again.

  Thank you very much in advance!

  Carrier: Verizon Wireless

  BlackBerry AppWorld v.1.1.0.2.0

  Phone for personal use

  BlackBerry 9530

  Smartphone (3G, CDMA)

  v.5.0.0.328 (Platform 4.2.0.128)

  Band 3G 1

  V.3.8.5.85 cryptographic kernel

  Brand version: 1.0.105.343n

  The micro Edition configuration: CLDC-1. 1

  Micro Edition profile: MIDP - 2.1

  Micro Edition JTWI Version: 1.0

  Micro Edition Media Version: 1.1

  Micro Edition PIM Version: 1.0

  Micro Edition file Version: 1.0

  Micro Edition Bluetooh Version: 1.1

  Micro Edition location VErsion: 1.0.1

  Here's an article in the knowledge base on the issue:

  KB10151 BlackBerry Messenger icon does not appear on the BlackBerry smartphone

  I found the fix that works is to remove the app BBMessenger Options > Advanced > Applications.

  Then restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once back to the top, then use your BlackBerry browser to go to http://www.blackberry.com/blackberrymessenger and download and install the application again.

  Once completed and restart the device once again, look in the instant messaging or downloads folder.

• Problem blackBerry Smartphones can not send to Blackberry Messenger

  Dear Customer Service - RIM Blackberry Enterprise in Canada,

  Hello!
  I'm Dessy Cinthya. I live in Indonesia.
  All lots of respect and sorry for the inconvenience. I need your time, there is a little thing that I want to put questions.
  Today, October 3, 2012, there is a problem that has happened. Since 12:00 this afternoon, I can't send Blackberry Messenger to anyone.
  I already called my SIM card provider.
  And went really wrong.
  Hmm... Maybe you can give me an explanation for this?
  I am so thankful if you explain to me on what is happening at the time of connection associated with Blackberry Messenger.

  

  And there is still a question about Blackberry product:
  Why the OS Version for Blackberry Bold 9780 stop releasing new Version?
  But other Blackberry still produced new Version.

  Thank you very much and I wait for a response.
  Thank you for your kind attention.

  Nice day!
  See you soon

  Best regards,

  Dessy Cinthya

  Hello Dessy Cinthya

  Welcome to the community

  I understand how you feel as I am also the Asia-Pacific. RIM is aware of the issue BBM we are experiencing and now works in it to solve the problem as soon as possible.

  Ron

• How can smartphones blackBerry I accept a blackberry messenger pin code request

  I had a request for the blackberry Messenger service that sent a friend, but nothing came on the program to accept it enter my PIN in the add a contact and I have not received anything as I did even his pin code and its display pending

  First of all, make sure that you can send messages backward PIN-to-PIN to the other.

  When they add you as a contact you will get a message that someone wants to add you as a contact and you need to approve it.

  To add a contact to the list of Contacts Messenger BlackBerry, complete the following:

  1. On the BlackBerry smartphone, open BlackBerry Messenger.
  2. Display the menu and click Add a Contact. Select an address screen.

     Add a contact to your address book by clicking on the name of the contact. Alternatively, add a new contact by selecting use once, enter the contact email address by clicking on the dial. The contact email address is added.

  3. Display the menu, then select Request Email. Add to that a Message is displayed.
  4. Click OK. Add a Message is sent to the contact. You can customize this invitation before you send it. The contact is added to your contact list once accepted invitation.

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12319&SLIC...

• BB in blackBerry messenger user inactive Smartphones?

  I received this from several of my contacts from BB msg.  Is it a scam?

  Hello, greetings from RIM (Research In Motion) BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your list of contacts in a way to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts.

  We apologize for the inconvenience, but this is the only possible way to solve this problem. Sincerely from Research in Motion. For more information visit:
  www.BlackBerry.com/inactiveuser

  It seems that there are some of these discussions on other parties of the forums.

  A hoax message circulating on BlackBerry Messenger (BBM) asks users to message BBM to their contacts in order to maintain the BBM service and claims to have been sent originally by Research In Motion (RIM).

  Be assured that this BBM message did not come from the RIM and that it does not affect the security of BlackBerry smartphones. It is simply a string of hoax message. Unfortunately, many social networking applications in the face of this scenario, according to which no message, including a hoax message, can be transmitted to a user of one of their contacts. We recommend that users simply ignore the message and do not convey.

  English version of the broadcast message illegitimate:

  Hello, greetings from RIM (Research In Motion) BlackBerry owners. This message is to inform all of our users, our servers have been recently really full, so we ask for your help to solve this problem. We need our active users to re - send this message to everyone on your contact list in order to confirm our active users who use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts, then your account will remain inactive with result in losing all of your contacts.

  We apologize for the inconvenience, but this is the only possible way to solve this problem. Sincerely from Research in Motion. For more information visit:
  www.BlackBerry.com/inactiveusers

  Spanish version of illegitimate dissemination message:

  Hola, reciban a cordial saludo to leave Research In motion the marca BlackBerry owners. Este message are para informarle as nuetros servidores han estado lately muy llenos, asi as porfavor requerimos su ayuda para improve este problema. Por lo tanto we need than este reenvieen message a toda su lista of contacts para asi poder los activos BlackBerry Messenger users see, lo contrario no enviar este message a toda su lista of contacts, su BlackBerry Messenger staying como inactivo having como consequencia the lost of all known contacts.

  Disculpen las molestias, pero're asi unica manera resolver este problema grave. Honestly Research In Motion. For more information visit: www.blackberry.com

• Emails from Smartphones blackBerry, call logs and BlackBerry Messenger messages deleted

  Almost exactly 2 years from the date that I had my BlackBerry Curve 8300, my emails, call logs and messages from BlackBerry Messenger guard deleted without notice.  The BlackBerry then hold until I have the battery and I connect again. Can anyone help me idetify the problem and how can I solve this problem?

  HI and welcome to the Forums!

  Wow - 2 years without problem on a computing device! A record! Excellent! Here are a few kilobytes that may be useful:

  KB14213 Call logs, SMS text and email messages are deleted on the BlackBerry smartphone

  KB14320 How to maximize space and power battery life on the BlackBerry smartphone

  KB15345 How to qualify for low-memory situations on the BlackBerry smartphone

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/116396-managing-your-BB-memory-lost-CA...

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/112029-losing-call-logs-SMS-emails-opt...

  I hope that something it will be useful.

  Good luck!

• BlackBerry Smartphones BlackBerry Messenger released 6.0.0.129 broadcast statue do not show the letter D or R

  BlackBerry Messenger released 6.0.0.129 statue of dissemination

  While we send broadcast it shows not only red letter D or R speaker so please solve this problem for us, the means

  It is one of the features (or LACK OF features, to be more precise) BBM 6.0.  RIM has been contacted about this and I hope, will return to'd ' and 'R' in a later update.

  I hope that answers your question.