Question of videoconferencing EX60.

Dear all,

I Demo contains of:

Site 1: {CUCM + IP communicator Xlite app "as ip communicator but can make video call" + switches and router} with supnet 192.168.1.0/24

Site 2: {EX60 unit Communicator IP + IP phone + router + switch} with 172.16.3.0/24 supnet

I add the Ex60 as a third party sip end point and he is properly registered with CUCM and I can ping from site 1 perfectly.

also I can make a voice call with no problems, BUT when I make a VIDEO call from the site to another call droped after less than 1 Sec and the EX60 will unregestered for everything and then registered again.

When I did the VIDEO call to Xlite to Ex60 the question that's happened.

When I appealed only a VOCAL for IP communicator Xlite or at EX60 the call went perfectly without any problems.

The VIDEO and VOICE call works very well within the local network {site}.

The problem here, why the video call dropped from site 1 site 2 and why the video units went not recorded?

Thank you AND BEST REGARDS

MOHAMED MOKMHTAR

VOICE SYSTEM ENGINEER.

Hi friend

What version of CUCM do you use? Why register EX60 to CUCM as a third device?

Well, it is important to note that, in order to have endpoints TC (EX, C, MX and SX Series) without limitation with CUCM, you need to have CUCM 8.6.2 or later, and your endpoints must use the TC5 version or later.

This method you are using is too old and there are many limitations. I highly recommend to use the recommended versions. Take a look at these guides with the title 'Administering TC point endpoint on CUCM':

http://www.Cisco.com/en/us/partner/products/ps11327/prod_maintenance_guides_list.html

I hope this helps.

Concerning

Paulo Souza

My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

Tags: Cisco Support

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