Questions about HR server features

Hi users of Adobe.

We are considering to recommend RoboHelp Server as a publication to a customer. They are already using RoboHelp and want to make content available online. Another problem is the centralized management of their content help documents. I would be very happy if someone could answer the following questions:

Is it possible to integrate the HR server with a CRM system or another user for authentication management system? It can be integrated in a single authentication infrastructure?

How does the mechanism of access control? Can I set permissions that is allowed to publish some documents/projects?

It does support workflows (review/accept/reject)? Or is this done using the staging server?

Support content versioning? Or do we need HR SourceControl for that and more?

It supports locking (Express check-in, departure) documents to allow simultaneous editing?


In short - RoboHelp Server is as a document management system, or the authors do store the content on their local computers and publish only the final version? Another problem is the management of translations - authors may publish a single version of language, which is translated by others (other countries) and published on the same server?

Thank you very much in advance for any help!

Andreas Hartmann

Wow, Andreas. Welcome to the Forums.
This is a list of laundry!
The answers are about, 'yes', if I understand correctly. That said, I don't know that a lot of GCD, so your mileage may vary.

To start, you can take a look at my article on the Adobe Developer Network site for an overall vision.
Adobe RoboHelp Server 6 improves the feedback loop

I discovered RoboHelp and RoboHelp Server as a "content management" rather than a "document" management system even though it's kinda semantics. Using variables, labels compilation conditional and single Source layouts, you can manage the content of your release in a quite specific way (including issues at certain level, your translation).

In other words, a team of multiple authors can manage the content of a Web site in the way you describe with a combination of:

1. the customer of creation (main application of RoboHelp) to develop the content and manage.
2 RoboSource Control (for the check-in, check-out and versioning you mentioned) where creating content source material is stored on a central server for backup and access by the team.
3 RoboHelp Server to manage authentication of who has access to the web server for editing, etc. RoboHelp Server is an application of Active Server Pages running on IIS, usually with a MS SQL Server or Oracle DB as primary server. Therefore, it uses Windows Server simple authentication methods. When you configure the author to publish on the server, it will ask you for the username and password. Once this is configured, it is seamless from there. This login/password can be the same as what do you call your pair of SSO, as it is meets the Windows Server schema mentioned previously.

RoboHelp author who can be designated as the 'privΘ' of the team can create and assign permissions from the client to create and manage the remote site server without having to pester the Web administrator for the maintenance of the site.

The intermediate server scenario you mention is an option that is entirely up to your team and the people in IT. RoboHelp Server don't care one way or another. It is just an application sitting on an IIS web server. This server can be the 'development' or staging server or the so-called 'production' or the live server.

The different languages you mention could be published on the same server and mixed in a single site (type of disorder) or you might have different language sites (as long as they are different domains/IPS) permit to RoboHelp Server sitting on the same machine.

About the language, an important element in the search is the RoboHelp version you are using and it is supported language. The long-awaited Adobe RoboHelp 7 (currently in beta) and expected "before the end of the year" will have full character support Unicode/double byte for 35 languages and a wonderful way to manage translation workflows.

Well, which should help you get started. Let me know what I missed!
Thank you
John

Tags: Adobe

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