Queue time absolutely absurd to activate Acrobat
It's the third phone call, all 3 more 45 minutes (why 3? The first 2 I logged out), to activate this product. Unacceptable for a product $400 +. Adobe: If you use the guilty until proven innocent of the licenses, I suggest that you pick up the phone faster.
It is very rare when a current employee of Adobe posts in these forums. More with this new layout of the forum.
While you're waiting (and waiting), here's a letter from the VP of Technical Services on their / customer service.
http://www.Adobe.com/support/open_letter_to_adobe_customers/
Tags: Acrobat
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I can't activate Acrobat in CS6
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After I click on "license this software" I get "Sign In required" and he said: ' we will sign you like Adobe ID: myID. I then click on connection and I get 'Thank You' but after I click on continue or if I close the windowI need back window 'Design and Web Premium Trial'.
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Dejan
Hi dekiblue,
I checked that you have an active subscription to creative cloud. Thus, every time you sign in with your Adobe ID, Creative Cloud overrides the activation of all products CS6, but not Acrobat X because he isn't a part of the creative cloud.
You can use Adobe Acrobat Pro DC using CC on this machine and it works fine. In the case where you would like to use Acrobat X please check workaround mentioned in:
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I can't activate Acrobat Pro license
Hello
After the disadvantages and unable to connect and synchronize my documents with Creative Connection of cloud, now it's the turn of Acrobat Pro to bother.
I can't activate Acrobat Pro license, so I can't use it.
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For the empty problem of EULA, please visit: http://helpx.adobe.com/acrobat/kb/blank-eula-screen-appears-acrobat.html
~ Deepak
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I want to activate Acrobat Pro 9 serial key and get message that are 2 active activations. We're old computer with problematic material and other is the same pc that I didn't turn off the license and reformatted. What should do?
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Hi vasilisp36877173 ,
Please see these items:- Learn how to enable or disable Adobe applications
Solve the problems of activation and deactivation of Adobe and error messages
Let me know how it goes.
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What is your question?
You can use the appropriate link below for your installation files
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.5 | 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I tried several times to install the updated Acrobat 11.0.14 version. It downloads, verifies and starts to install, but never finished. The installation program displays a 'wheel' in rotation that can go for hours. I finally force quit the installation program. The update does ' t happen. I still have the 11.0.13 version. How can I make this work?
Mac https://forums.adobe.com/message/5470608 spinning wheel
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How to activate acrobat when it is part of a suite
I have an old reasonable installation of CS4. Among the applications is Acrobat. all applications work great except for Acrobt.
When I open the program I get a window that says:
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Well, I now opened all the other components of this suite, singularly and together. Acrobat still refuses to work.
Anyone have an idea how I can activate Acrobat?
Hi Dytrain,
For help, please see this KB doc: error: "Acrobat 8 Professional cannot be launched. Adobe Creative Suite 3
Let me know if you need additional assistance.
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Meenakshi
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Activate Acrobat 8 professional
I am trying to activate Acrobat Professional 8.
This directory does not exist on my pc.What's wrong?
Thank you
AlbertoHi fortea100,
Try the solutions mentioned in this KB error document ' 1310: error writing to the file: C:Config.Msi...» » | CS4 products.
I would like to know if it works.
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I had to replace my motherboard - how to re - activate Acrobat DC?
I had to replace my motherboard (Intel NUC integrated CPU & GPU) after it didn't - even if the SSD and memory are the same, my DC Acrobat is now running in trial period.
How can I "transfer" the licence while I still have a spare part for the future?
Hello
You can simply enable Acrobat DC. If in case, you need to activate Acrobat on another machine just contact an Adobe Customer Support using the activation.
Thank you
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Some time ago I bought Adobe Acrobat 9 Pro for my Samsung but have now moved to a Mac. Now the sftware (disk) won't laod on the Mac. Adobe 9 is quite adequate for me - how I load on my Mac please?
Hey Barrie,
Acrobat IX is no longer available for download. Acrobat 9 Pro license is platform specific, so it does not work on your Mac in any case.
You buy Acrobat DC for your Mac.
Kind regards
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I can't activate acrobat pro premium design with production premium cs5 cs4 installed
I can't activate acrobat pro premium design with production premium cs5 cs4 installed
The error is
need more product activation.
Adobe Acrobat has been installed as part of a suite. in order for adobe acrobat, please start another component of this suite such as adobe photoshop
I don't want to reinstall all CS4 CS5 is already installed. I want to just install and activate Acrobat 9 Pro
I was able to activate this by installing Dreamweaver CS4. I hope that the components of the CS4 (e.g. bridge) will not interfere with the CS5 installed components previously.
The problem is apparently solved.
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Why Adobe allows you to install a program of 'cloud' before they will activate Acrobat Pro force?
If you are referring to the desktop application Cloud, which replaced the Adobe Application Manager (AAM), which is what would have previously been installed instead.
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I can't activate acrobat pro XI, although I entered the series # it asks me to choose a product that is NOT in the drop-down window
Without knowing which program you were hoping to see in the list, I can offer only the following as a result of the assumption of the situation...
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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I don't have access to the computer, that it has been activated on previously.
Hi sailselan,
Are you have to activate Acrobat on a second computer? Please see the help of Activation & deactivation - Adobe.
You are allowed to activate Acrobat on up to two computers. If you have already activated on two, and must disable it on the computer you no longer have access to, please contact customer service. An agent will be able to help you with that.
Best,
Sara
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