Radeon AMD in Pavilion dv7 notebook driver problem

I have a pavilion dv7 notebook and for a few months, I had problems with my graphics driver.

It began with a notice that my license was expired, so I went on the AMD website and tried to install the update. I ran dxdiag to find tool that I use an AMD Radeon HD 6620 G graphics card. I could not find my product on the list to manually install the update, so I tried the Downloader tool from amd driver and he had a problem of recognition of my graphics card. I then tried to update with the help of Support HP and that seemed to work for a while.

Yesterday my screen changed the lowest resolution and a notice came it was not recognizing my graphics driver. Yet once, I tried to update manually from the AMD Web site. When this does not work I downloaded the driver AMD Downloader and after installing everything he said is that "your computer does not contain a correct graphics card" and closed the program.

I am lost at this point uterally, and any help would be greatly apreciated.

WARNING *.

This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

AMD does not support the graphics system from HP to address personalized and won't provide any drivers for it. As a general rule, HP does not provide "routine maintenance" updates and usually only releases updates to fix known problems. You could take the computer to a professional, however they will be able to do anything more than I suggested and maybe even not so much than that.

If you have any other questions, feel free to ask.

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Tags: Notebooks

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