Random freezing 10.0.2 IOS iPhone 7

I got the new iPhone 7 the day that it was released.  In all versions of iOS 10, including the 10.0.2 update, I feel the gel with the phone, the contacts and message apps screen.  Whenever this happens, I close the app and have to restart.  When I do, it takes a few seconds to restart the application.  Then, the application seems to work.  It's very frustrating.  I've been loyal to Apple since 1990.  I've never owned a computer PC or Android.  I wish that apple would address ANY issues with their software before updating instead of just picking a question (e.g. lightning connector not woking properly with the Atria).  I'm not going to do a factory reset.  I'm not going to reset my network settings.  It is also a pain.  Also, randomly, in emails coming through the mail application, the text is so small, I can barely read.  When this happens, I have to restart my phone just so that I can read my emails.  Problems of that kind unfortunately happen almost every launch of a new iOS system.  Fortunately, I never experienced any of the problems so far.  Now that I am, I understand the frustration that people have talked about over the years.  Come on, Apple.  Take care of your customers and loyal customers.  I'm not giving up on you again.

Frustrated, loyal customer.

Sorry, you have problems.  However, we are here, users like you.  No Apple.  Imploring Apple to what whether or to reprimand, really has nothing, but make you look silly.

I will have absolutely no problem with the 10.0.2 update, nor anyone in my family or my office.  While YOU may have a problem, its quite an irrational leap, you are assuming that it is a widespread problem.  If it was, you can be sure that it would be on the new night.

Regarding the problems YOU are having, have what troubleshooting steps you taken?  Have you taken the steps recommended by Apple (reboot, reset, restore from backup, restore as a new device)?  If you have gone through all the steps, including restoring the phone like new and the phone continues to act up, without 3rd party applications installed, then you probably have a hardware problem.  Turn the phone to Apple for review.  If there is a hardware problem, your phone will be replaced.

Hope that solve you your problems quickly.

Best,

GDG

Tags: iPhone

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