Satellite A300-1GC random freeze

Hello

my laptop (Satellite A300-1GC) worked very well for many years. But then last year he startet freeze randomly.

What I mean with gel: I can't do anything, the mouse and the button are not, nothing on the screen moves (stop animations etc.). The only way to restart the computer is pressing the power on button for a few seconds.

First of all I thought to a software problem, perhaps caused by an update windows (windows 7 Professional).

The problem appeared different situations (programming, surfing the web,...), but often directly after starting the computer. Sometimes even in the login screen. I disabled all the startup process automatic antivirus, software, etc., but the problem remains.

I never had the problem in safe mode (don't know if that's the correct word, in German, it is 'abgesicherter Modus'), but I don't use it very much, as a test.

Then I installed linux mint on a separate partition. At first glance, it seems that the problem does not occur there. But after a few days: same problem. Random freezes, often after the start, but also at any time thereafter.

I have not found any information related to the problem in the newspapers, in windows or Linux.

So now I think it's a hardware problem, as it took place in windows (even at the login screen) and linux.
I checked the disc with windows chkdisk and memory with memtest86 +. No error was found.

You have an idea, what could be the reason for the gel? You need more info?

Thank you very much

Laptop could start freeze due to a higher internal temperature.
After a long period of use fans and the vents may be blocked by dust.
Dust prevents the fan is working properly and therefore the temperature could increase that may affect the functionality of the laptop.

Try to clean the grates and remove the dust using a jet of compressed air.
It is perhaps the best way to get rid of dust

Another reason for this gel could be the memory problem
It seems that you have already checked the laptop for the problems of RAM running the memtest86 + but even if this tool has said there is no problem of RAM, memory dysfunction might be possible. Of course it's only suggestion

I think that you don't have a choice but to check each possibility: new installation of the OS, fan cleaning, maybe new HARD drive?

Everything is possible

Tags: Toshiba

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