RD XV47KB still not eject a disc from the DVD unit

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  You will have to contact HP support for this problem.

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• every time I try to load it from the DVD the error appears as: "the application could not be started because SPWIZENG.» DLL was not found. Reinstalling the application may fix this problem. »

  Original title: SPWIZENG.dll

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  Help, please. I'm not good with computers and I honestly don't know what to do.

  Thanks in advance,

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  Hello

  Are you able to play or open other CD or DVD?

  Step 1: These error messages may be due to corrupted media. Try to use the same media on another computer and check if you are able to use it.

  Step 2: Search for the issue in the clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
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  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
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  2. type msconfig and click OK.

  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.
  4. When prompted, click on restart to restart the computer.

  Similar problem: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-upgrade-windows-7-error-code-0x7e/b1bfbe8f-7980-4847-a186-2206e87c6bc4

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  Hello

  ·          What browser do you use to connect to the Internet?

  The error may occur if the wrong printer is set as default, the printer driver printer is missing, or if there are conflicts in Device Manager.

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• Reinstall vista again HARD drive now PC don't can not boot from the DVD drive I can copy vista external hard disk drive, and then install on the laptop

  Duplicate info wire - running kill disk, vista disappeared and my laptop does not see my dvd/cd drive and I can't reinstall vista OS because of this problem

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  Hi dynamitenews

   

  1. are you able to boot to the desktop?
  2. what happens when you try to start the computer?

   

  You must have the DVD drive to start the computer using the disk, you cannot use the external hard drive to do the same thing.

  Also I suggest you to make sure you have defined the start as CD/DVD-Rom as the first choice option in the BIOS. See below the help link-
  http://Windows.Microsoft.com/en-us/Windows7/BIOS-frequently-asked-questions

  If nothing is done, then you can contact the manufacturer support for assistance on setting up the correct boot sequence and check.
  
  BIOS WARNING-
  Change (CMOS) BIOS/complementary metal oxide semiconductor settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

   

  I hope this helps.