Re: Hp 4620 all-in-one isn't black printiing

I have exactly the same problem with my Photosmart HP 5510. Have tried everything. Clean the printheads 3 times. Fixed alignment. Restarted. Re-installed the old and new cartridges. Everything works fine except the black does not print. So frustrating. I would like to know if you find a solution! Thank you!

Thank you for the answers. I bought and installed a new black ink cartridge and it worked. So apparently it was a bad cartridge even though it was brand new. Unfortunately, I didn't keep the receipt. Thanks again!

Tags: HP Printers

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