HP Pavilion All-in-One-23-q1: HP Pavilion All-in-One-23-q114 black screen and messages of memory

several times a day, the screen goes black for about ten seconds and sometimes once the black screen, I get a memory low message to close some programs but the only program open my internet browser

Hello @MOMKEYPIARAT,

Thanks for the quick response!

Have you tried using the Reset button?  Since the system is new, you can try to perform a system recovery, to set the office back to the factory settings.  You can use the following documents to help you, if necessary:

HP computers - Reset button Microsoft (Windows 10)

HP computers - perform a recovery of the system (Windows 10) HP

Please post back with the results.  I hope this helps.

Kind regards!

Tags: HP Desktops

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