Re-install Acrobat 11 on a new PC without the original installation media
I need to install Acrobat 11 on my new PC. We do not have the original installation media, but have a serial number.
Any ideas?
Hi Norman,
You can download Acrobat 11 here: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Kind regards
Rahul
Tags: Acrobat
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I keep getting error messages when I use the computer. It started two days after you download an update from Windows. A sample of the error is:
C:\windows\system32\difxapi32.dll is not designed to run on windows or it contains an error. Try to install the program by using the original installation media or contact your system administrator or the provider of software for support.
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Hi Colinthebrave:
Start with this little tool to help get rid of the error, once your system is stable again and then try to run your updates again.
Thank you for your message; Let us know how it goes.
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o The System Restore tool
If the problem you are experiencing started occurring recently, you can use the System Restore tool. Using this tool, you can restore the computer to an earlier point in time. The tool using System Restore may not necessarily help you determine the problem. When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.
To restore the operating system to an earlier point in time, follow these steps:
1. Click Start, type system restore in the search box, and then click System Restore in the list programs. If you are prompted for an administrator password or a confirmation, type your password or click on continue.
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Visit our Microsoft answers feedback Forum and let us know what you think. -
Help, please!
I started my computer today and it came with this error:"sidebar.exe - incorrect image.
Windows/System32/SFC.dll is not designed to run on windows or it contains and error. Try to install the program by using the original installation media or contact your system administrator.I click on OK, then he said:
"Acrotray.exe - incorrect image.
Windows/System32/SFC.dll is not designed to run on windows or it contains and error. Try to install the program by using the original installation media or contact your system administrator.I click OK and then it says:
"hpqtra08.exe - incorrect image.
Windows/System32/SFC.dll is not designed to run on windows or it contains and error. Try to install the program by using the original installation media or contact your system administrator.Also I got an error report saying that windows sidebar stopped working.
My computer is VERY slow in all the commands I give.
I also tried to run the sfc (System File Checker command) and acts like he is going to run the program, but then just closed.Do you have an idea what is happening with my computer and what I can do to fix this?
Thank you very much!
Hi deacon829,
You did changes to the computer before that happened?
Step 1: Start the computer in safe mode and check if the problem persists, to do this, follow the steps below,
Access the menu advanced startup options by turning on your computer and pressing the F8 key before Windows starts. In the advanced startup options select safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode
Step 2: If you try to install any application before this program, try to uninstall them.
http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program
If this solves the problem, you can deduct that the demand is probably corrupted, damaged or incompatible. You can check with the manufacturer of the program for more information.
Step 3: System Restore: System Restore to put the computer's system files to an earlier point in time.
Look for steps to restore of the system in the link below:
http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore
If the problem persists,
Step 4: A scanner online for any threat and try to correct
http://OneCare.live.com/site/en-us/Center/cleanup.htm
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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You can download the installation files.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
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- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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You can install the Acrobat x update without installing acrobat 9.
Start the software acrobat x installation. you will be prompted for the serial number x' are, first of all.
After entering the serial number x' are, you will be asked (with a drop-down menu) to select the eligible program (acrobat 9). Select acrobat 9 and enter the serial number its (acrobat 9).
Enter the correct number at the right time and proceed with the installation.
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You can get the installer from here: download Pro or Standard versions of Acrobat DC, XI or X
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Thanks for the quick response. Running as an administrator was one of the first things I did when the problem arose. Sorry, I would understand that in my original post.
Since writing the post, I downloaded a free trial of Acrobat and then entered my key. Worked well. Here's my theory on what was wrong.
1. I bought this software in July last and immediately installed on my laptop Windows 8.1. Installation worked fine. My home computer was running Windows 7 and a previous version of Acrobat so I had no reason to install my copy of 'extra' on this machine.
2 just bought a new PC running Windows 8.1 and home that I'm going through the process of your travel time. When I tried to install the latest version of Acrobat on the new PC, he produced the error described. Most likely, Microsoft changed something that makes my original installation of incompatible. Meanwhile, Adobe fixed the incompatibility later install works.
Of course, this is strictly theoretical, but of course, it seems to fit.
Please consider this case closed.
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Installation SHOULD give you a place to enter the serial number of a previous version... If it is not, click below
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
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you are not really allowed to allow someone else that you use one of your licensed facilities two/activations.
You can use both facilities/activations on two of your computers (not to serve at the same time).
Downloads available:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
- Acrobat: XI, X | 9,8 | 9 standard
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Hi soyoungl9536964,
Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.
Then, restart your machine and install the latest version of the player from here:
Adobe Acrobat Reader DC install for all versions
Let me know if any problem will persist.
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then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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