Re: Laptop will not start, crashes at the HP loading screen

Hi I have a Hp ENVY m6 and I'm having the same problem. I ran the test and everything seemed to pass.
P.S this problem started occurring after that windows 10 1607 (birthday) updated.

I contacted Microsoft and it turns out that there were static in my system, so I did an oil change of power and now it is fine.

Tags: Notebooks

Similar Questions

  • Laptop will not start. because of the beeps

    When I start my computer, continuous power and all is well.

    But the screen shows nothing, and makes 4 beeps...

    fan is on, cd CD-ROM drive works

    I can't seem to do anything

    Compaq presario cq50 - 109CA

    Vista runs.

    Help? =|

    Please refer to this document, it should guide you to what the faulty component is

    http://support.HP.com/us-en/document/bph07107

    It makes a difference what the beep code sequence.  2 short beeps pause 2 long beeps, etc etc... Pay attention to the logical sequence of beeps to determine, in the guide, what is the problem...

  • Laptop will not start. A run Memory Test-got of startup failure ID:U0F323 - 66F722-9XNK1G-406 K 03

    Laptop will not start. Ran startup Memory Test-am failure

    Failure ID:U0F323 - 66F722-9XNK1G-406 K 03.

    Product ID: B8M97PA #UUF

    MEMORY MODULE

    Window7 as operating system

    Any help would be much appreciated!

    Hello

    Try the following.

    First of all, regarding the manual of maintenance on the link below--remove and reposition your bars of memory.

    If the above makes no difference, and you have more than one Module of memory installed, try the following - if you have only 1 Module installed, try in the other available slot.

    Again, regards to the manual on the link below, delete one of your modules from memory and then see if the computer will start.  If it doesn't, try the same module, but in another location.  If it is still won't start, try the other memory module in both slots, to see if any combination will allow the laptop to boot up normally.

    The procedure for withdrawal of these modules is detailed on Page 50 of your maintenance & Service Guide.

    Kind regards

    DP - K

  • My Windows Vista laptop does not start successfully after the upgrade to SP1

    I use Windows Vista Home Premium. I've updated my laptop with Vista service pack 1. After that my laptop will not start, it displays a message saying "Service Pack did not install. Restoration of the changes. Do not turn off computer. "after windows loading and then the computer restarts and the same thing repeats. I also didn't get a vista CD or a restore with my laptop CD. I tried a solution anywhere, but I couldn't find one. Please help me quickly because I do all my work laptop and I don't don't want lose my files.

    Perhaps you should review this KB

    Things to know before you download Windows Vista SP1
    http://TechNet.Microsoft.com/en-us/windowsvista/bb968859.aspx>

    Information about Windows Vista SP1
    What you need to know before you install Service Pack 1
    http://support.Microsoft.com/?kbid=936330>

    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
    http://support.Microsoft.com/kb/947366>

    How to uninstall Windows Vista SP1 as a troubleshooting step
    http://support.Microsoft.com/kb/948537>

    Windows Vista Service Pack 1 is not available for installation from Windows Update and is not offered by automatic updates:
    http://support.Microsoft.com/?kbid=948343>

    Learn how to install Windows Vista Service Pack 1 (SP1)
    http://windowshelp.Microsoft.com/Windows/en-us/help/133c8953-c9cd-4FA5-8883-03e91bb6f2021033.mspx>

    Windows Vista Service Pack 1 standalone installation) (KB936330)
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=b0c7136d-5ebb-413b-89c9-cb3d06d12674&displaylang=en>

    Go to your retail store, they should have the disk recovery for you or you need to go to your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware, provide your serial number and order the CD on their part. I bet they arrange an expedition to the France and tax treatment for it, but should not be too much.

    Note: The manufacturer was required to provide a way to reinstall Windows. If it is not a set of disks with the computer, there will be a hidden restore partition (do not be confused with the system restore), you would use to return the computer to the State of the OOBE (Out of Box Experience).

  • Since a windows 10 update on 09/12/15 my lightroom app will does not start I tried signing and return in, restart, reload the application, it will not start either from the desktop or the app cloud have other people encountered this problem?

    Since a windows 10 update on 09/12/15 my lightroom app will does not start I tried signing and return in, restart, reload the application, it will not start either from the desktop or the app cloud have other people encountered this problem?

    Hi rogerk94701487,

    Could you please check the event viewer and let me know the path of the defective Module once.

    How to check the event viewer: Photoshop CC 2015 crashing very frequently

    Kind regards

    Tanuj

  • Vista will not start. Verifying the integrity of system files and repair has no ErrorCode = 0 x 2 HELP PLEASE!

    ASUS PC, Windows Vist Home premium, all updates.

    Out of the blue, it will not start.  Access the start scrolling (the one just before logon) screen and it just stops.

    Twice I ran Vista check utility.  The first time, I chose to do the system restore to previous state.  Restarted.  Always off.  The second time, it took much longer and from what I can see.  All TESTS PASS, except one:

    Repair action: repair and checking of the filesystem Integrety

    Result: failed. Error code = 0 x 2

    Time required: 6206818ms

    I get no blue screen, I can't even any screen!

    I'm triying to repar because I have several costly software titles that link the authorization key code to a key hardware and software installation.  I don't know that I could reinstall if I get a code (randomly?) different generated software.

    I don't know about i-tunes and other content downloaded my wife has such as MP3 files and audio books.

    Thanks for any help!

    The test fails (SFC) checks for corruption in the files on your system.  If she can't even complete, she suggests the Vista all system needs to be re-installed - but you have already done this and you still have the problem.

    In fact, look like a hardware problem.  Here are some troubleshooting guidelines hardware that can help (but probably not for this question as what you really need, it is a replacement for test):http://elephantboycomputers.com/page2.html#Hardware_Tshoot.  Frankly, I think it's time to take the system to a repair facility of good reputation for the service computer (or to return to the manufacturer for repair - costs, schedule, guarantees and make a decision).  I don't know what hardware component.

    If you can, try to back up your data before you import it it because they will probably wipe the drive clean during the process. You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO as Copier: http://isorecorder.alexfeinman.com/isorecorder.htm as well as a blank CD (perhaps done on another computer).  This should give you enough access to the system (if you do not have any other means) to backup your important data.  Otherwise, try slaving the drive to another system and access the data in this way.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Laptop will not start without the battery attached

    Hello

    I have a Hp pavilion dv6700 series (dv6840el) and just, it will not start without the battery attached.

    If I plug in the AC adapter, I get some computer activity (fan, noise of the dvd player and HD drive spins) for about 5 seconds, then shuts down.

    Once I plug the battery (which is dying, who need a replacement), the laptop starts fine.

    So my question is: what is a motherboard or a problem with the AC adapter?

    The AC adapter looks ok, however. But if I am considering buying a spare battery, I assure you that I have a new adapter as well.

    Thanks in advance.

    Hello

    Visit this link

    http://h10025.www1.HP.com/ewfrf/WC/documentSubCategory?tmp_rule=61317&tmp_task=solveCategory&CC=US&DLC=en&lang=en&LC=en&Product=5081068&Query=dv7-6052ea&Tool=

    Good Luk

  • HP Pavilion dv7-1240us: preheating indicator light, a fan noise is heard, but the screen remains black, laptop will not start.

    Perform a hard reset

    I added an external monitor and restart the computer. All seeing power are on, fan and hard make sounds and still nothing on both screens.

    Reinstall all hardware

    Still nothing but black on both screens.

    Is it possible that a virus could cause black screen and does not start.  Seems the laptop crashes, because all the lights remain.

    Please notify.

    Hi there @SVJ69

    Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

    I understand that you get a white screen when you turn on your system. I'm happy to help you with this. I would recommend that you start with searching through this page. Since the construction in and external display do not respond, I would start with the displays.
    Troubleshooting of black screens with no start-up or start-up error message
    Problems related to laptop (Windows 7 and Windows 8) displays

    This can help more evenly. If another hand, you get error messages, or a repetitive pattern of flashing LED, let me know.

    Computer won't start (Windows 7, Vista, XP)

  • whenever I touched icon it will not start and sent the report but heard nothing back

    Since yesterday, when I click on the firefox icon that it does not start, it shows the screen of crash reporter and said that he will attempt to restart, but when I type restarts, it crashes again. When I hit exit firefox sends report but ive heard nothing back. not sure if I need to download the new copy or wait for the response.

    You can check if you can start Firefox in Safe Mode by holding down the shift/Options key.

    Try to start Firefox with the subject: blank page by creating a copy of the current Office Firefox shortcut and add a space and -url "about: Virgin" in the target field.

  • Envy 17 j120na: 10 Windows will not start because of the driver installation failed

    History:

    I have a computer laptop j120na Envy 17 that came with windows 8.1.

    I did the free upgride for windows 10 the 18th of this month with success, but because I was not able to decrease or increase the brightness of my computer, or put it to sleep, I realized that I still had to download/update drivers. First I updated the driver GeForce since my SWsetup folder but for the other, I searched online for her, then I saw the driver download progress bar but no progress has been made. I closed the dialog close and there you go, laptop does not start, I just saw a spark between the mouse pointer and the circular blue contraption. Sometimes he shows me a BSOD with lock core auto boost with irql higher acquisition.

    Question:

    Is this a problem with the driver installation? And if so, how do I return it?

    P.s: System Restore is not an option, I restore point.

    Hi there @Aj1baba,

    Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and assistance of HP and the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that you are receiving an error message that says "acquisition of lock core auto boost with irql high ' on your HP ENVY 17-j120na Notebook PC.

    The question could be deemed to occur by downloading the update. It is difficult to say at this stage. As to return to it, your best bet would have been the restoration of the system, but you mentioned only that a system restore does not work because you do not have restore points.

    Have you tried to go into Safe Mode?

    You have media or recovery disk?

    Have you tried to do a Reset BIOS?

    Have you tried perform a hard reset?

    You have beep codes or flashing LEDs?

    Please ensure that all Bluetooth device that you use with the laptop is disabled (including mobile phone).

    Please note: delete all USB/Bluetooth devices. Disconnect all devices of non-essential, as these can cause some problems.

    You can update all your drivers by going to the Web site the driver HP or by using the HP Support Assistant. If you enter Safe Mode, I suggest trying to erase the driver that you have downloaded your downloads (or the folder that you saved it in), so I suggest to make updates using updates of Windows or HP Support Assistant for now.

    Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.

    Have a great day!

  • Pavilion dv9810us: computer HP Pavilion dv9810us laptop will not start

    Reminder: a few days before my laptop does not start up, all using the laptop, the screen has become, I guess the technical term would be 'nuts': horizontal lines an inch in height, made of blocks quickly black and white, all changing left and right, and I could see my spreadsheet in the background.  Could not do something about the problem, so I rebooted and it worked fine.

    Then a few days after that, I tried to turn on my laptop, and occurred the following:

    (1) blue illuminated switch, control all the keys lit in blue (volume, skip, repeat, DVD...), fan began and heard the dvd begins to check for a disc.  This lasted for about 2 seconds.

    (2) off laptop (all lights extinguished, no fan noise or a dvd).  This lasted for about 5 seconds.

    then it would just repeat steps 1 & 2 times: start 2 seconds, stop for 5...

    Steps that my work to correct (without success):

    -J' I disconnected and removed the battery.  Let stand a few minutes.  After I have inserted the battery and reconnected, I pressed the power button.  Same 2 steps as shown above (lit for 2 seconds, turn off for 5, repetition) happened.

    -saw a post on the site of HP on a hard reset.  so I unplugged, removed the battery, which is held from the Start button / stop for 20 seconds.  then replugged (without inserting the battery) and power on.  Same 2 steps above happened (lit for 2 seconds, off for 5, repetition...).

    -J' I reset memory as someone on the HP Board has suggested:

    (1) remove the two memory, then replace both in the correct order.

    Result: same problem (2 seconds 5 seconds, repeat...)

    (2) remove the top memory (1 GB), bottom (2 GB) by leaving in place.

    Result: same problem...

    (3) place 1 GB memory on the bottom, nothing over the top.

    Result: same problem...

    From the above information, no idea what the source of the problem is, and how to fix it?

    It would be to remove the motherboard and "re-invest" the video chip with a heat gun. Configure you with a shield from sheet aluminium with the chip pushing through like dessert in a TV dinner. There are many tutorials online, but like anything else go you better the more you do and the first time is risky. Repair shops using a better process called "reballing", which is basically rebuild the chip and requires hardware, that no individual can afford to have.

    Access to the old hard drive is easy. Physically, remove it from the machine.

    https://www.YouTube.com/watch?v=B3tAGVzCS7w

    See 02:20 in. You must remove the plastic adapter for in standard SATA ports. You can leave it in the basket after removing the plastic adapter bar. Then use a usb to SATA adapter and you can plug the old drive on USB ports on your computer again, and it will appear as a USB key where you can copy and paste things out of it to the new PC.

    http://www.Amazon.com/STARTech-com-SATA-drive-adapter-cable/DP/B00HJZJI84/ref=sr_1_1?ie=UTF8&QID=1432146725&SR=8-1&keywords=USB+to+SATA

    If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

  • My ACER laptop will not start Vista

    My acer laptop does not start correctly. It loads after windows bar loads and then it stops quickly. the pointer will appear on the screen and when it is left idle, screensaver maker runs. the same thing happens when I try to start in safe mode. What should I do? any help much appreciated.

    Hello

    See if that helps you.

    Do a Safe Mode system restore to before the problem started.

    http://bertk.MVPs.org/html/restoresysv.html

    How to access Safe Mode

    http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    If it doesn't, try a startup repair and / or a system restore using a DVD of Vista from Microsoft

    Manufacturers recovery disks normally do not have Service Options; they are normally a relocation to the factory only settings option.

    Here is the guide to repair Options using a Vista DVD from Microsoft.

    If a friend or a work acquantance of yours has one, you can borrow and use it for repairs.

    http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

    Table of contents

    1. Overview of Windows Vista repair options
    2. How to perform an automatic repair of Windows Vista using Startup Repair
    3. Advanced Tools Overview
    4. Conclusion

    If you do not or can not borrow a Microsoft DVD there is a download of a file ISO of Vista Startup Repair available that you can put on a Bootable floppy to make the above startup repair and that the method is recommended by a large number of posters in these Forums.

    Unfortunately, you have to buy it.

    Here is a link to it:

    http://NeoSmart.net/blog/2011/Windows-Recovery-discs-updated-reinstated/

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    How to reinstall Vista on an Acer:

    "With the help of the outside Windows Recovery Management"

    http://Acer.custhelp.com/app/answers/detail/A_ID/2631

    See you soon.

  • Windows will not start after replacing the motherboard

    To begin, I must say that I am pretty clueless when it comes to computer skills.

    To summarize, I sent my CPU to a repair shop when my computer has stopped working. I removed my hard drive before starting the repairs because it contains confidential data.  They have narrowed the cause to a faulty motherboard and replaced by a new dissimilar.
    At the store, the guy had a vista 64 bit recovery disc so I have it home and tried to fix it. He said it will be a breeze and relatively bug free. As part of the Startup Repair, I tried to drive the Startup Repair, and tests were all successful except one. An error of diagnosis readings
    "Unspecified system configuration changes may have caused the problem.
    Repair action: repair and checking the integrity of system files
    Result: failed. Error code 0 x 490
    time taken = 720023 ms
    Everything I've done has led to a brief blue screen to the Windows loading screen and then it restarts itself.
    I also tried to restore to the previous two points, but it has also led to the square - a brief blue screen after the loading screen and restarts on its own windows. I'm not ready to reinstall vista and I can't afford to do it too, because I don't have enough disk space to perform another installation. Nor am I willing to reformat one of my two disks.
    If you need additional information on the specifications of the material that must be provided, ask me.
    IM at my end intelligence now, and I really hope to solve this problem.
    Thank you.
    Bryan M

    Hello

    I'm sorry, but you have to completely reinstall the operating system after replacing the motherboard with a different motherboard.

    "Startup Repair" is exactly that: a start NOT a repair system repairs

    What has happened, it is the operating system on your hard disk contains the drivers for the old motherboard and does not and you can't change drivers in doing what you do.

    The only way to solve this problem is to reinstall Vista.

    You wipe the hard drive and restart and make sure that the repair shop gave you the disc to install the new drivers of motherboard after you reinstall vista or download on the website of the manufacturer of the motherboard.

    And here a question for you to consider, too.

    If you bought a copy of Vista retail yourself, you can use the method above to a new installation and then install the new disk motherboard drivers.

    But, if your computer is a trademark of purchased manufacturer, HP, Toshiba, etc., you can not change the motherboard that the license of Vista OEM is stuck at motherboard the origin of the manufacturer that it has been installed on and now you canceled your Vista license.

    See you soon.

  • Satellite L30-101 - Vista will not start all I get a black screen

    Hey can any help me please I have a toshiba satellite l30-101 (PSL33E) with windows vista basic hoe

    I was updating my BIOS on toshiba website and while he was installing the battery has been disconnected and when I turned on my computer laptop back I got was a black screen, the fans would start and thecd rom would turn

    Ive triyed al the keys F and all the FN keys to bu that nothing would happen that also, I tried an external monitor and the same thing I got nothing on the monitor is a black screen then when I disconnected the mnitor a blue box would come on the screen saying no video input please attatch cable

    allsoo ive tried running the recovery disc, I put the cd in the CD-ROM drive would begins to spin, but nothing would happen that I tried all the F keys while the disc was running, but still nothing would happen

    could sumone if you please help me

    Post edited by: garethg83

    > I was updating my BIOS on toshiba website and while he was installing the battery has been disconnected and when I turned on my computer laptop back I got was a black screen, the fans would start and thecd rom would turn

    I m afraid the BIOS update has no procedure and therefore the ROM chip has not updated as it should. This is the reason why the laptop can not start correctly.

    I think that it of necessary to reflash the ROM BIOS module Once again, but this can be done only using a procedure of BIOS of crisis.
    As far as I know this can be done only through ASP because there is no traditional BIOS version by download.

  • L50 - A satellite - state of the power supply is lit, but laptop will not start.

    Hello
    A few months ago, I bought a new Toshiba laptop L50 - A Satellite. He worked incredibly in all directions until about a week ago when it lights. He has been connected to the charger with the charging light but does not illuminate. When I press the power button, the small ring of orange around the button light turns on and will be so all the LED lights on the front of the laptop, as well as I can hear the fan and other work items, but the screen remains black. This has been the case for a little over a week now and at random, two of the times I tried to power on my laptop, he turned on and working but then after that be cut, it wouldn't work again. He has not worked since 5 days and since then I tried to turn it on.

    One of my friends who knows a thing or two suggested perhaps it was the display that was defective and should I try to connect it to my TV via a HDMI cable. This seemed logical, so I gave him a test in the hope that he'd at least let me know what was the problem, but no fixed image displayed anywhere.

    My laptop is almost always connected to the charger and an expensive cooling fan, so I guess that battery and components must still work most of the time, and I've read that this laptop is designed so that you cannot remove the battery, but I do not know how to in any case.

    I tried a few different methods to try to start it as now the Start button / stop and the ESC key for 10 seconds, now back while pressing the power button and pressing the power button while pressing F8 repeatedly. But none of them worked so far.

    If anyone has any ideas or a way to help, that would be greatly appreciated.

    Thank you, Julian.

    Hello

    The L50 - A Satellite supports a stop (hole) switch located at the bottom of the unit.

    Cell phone is freezing, do not start or has a power failure, which cannot be resolved by pressing the button for 10 seconds (force shutdown), please use stop force switch instead of the main battery.

    During a stop by pressing this button force, the behavior of the system is identical to unplug the AC adapter and remove the main battery.

    More details here:
    Stop power switch (hole) for models with one main battery sets
    http://APS2.toshiba-tro.de/KB0/TSB3C03JR0000R01.htm

    Hope this helps

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