Re: "renew your membership" bug window error!

Similar Questions

• Renew your membership - window loop

  May 1st I started getting a message window asking me to 'renew your membership '. When I click on the button 'Try Again', thank you window appears and after closing this window, 'Renew your membership' window pop back and he's going at all. I can't use any Adobe products because of this problem and dealing with support Adobe has only a nightmare with no result.

  My question here: has someone else being affected by this problem?  (If you had in past how was that resolved?)

  Additional information:

  (1) I used my license for 1 year and 4 months, I am not cause of re-new until December 2016.

  (2) December 2015. I received mail, informing me that my subscription has been renewed, and it was. I had nothing to do.

  (3) this problem has been on all my computers, around the same time as well.

  For users of Windows 10:

  1) disconnection of your cloud Adobe CC ((gear icon) settings-> preferences-> logout)

  2) leave the cloud app (settings (gear icon)-> Quit)

  3) Windows key + R -> paste in this: programdata % -> hit enter

  (4) if the default settings have been used you should be here:

  C:\ProgramData-> go to the Adobe folder

  (5) to rename the folder SLStore SLStore.old

  app 6) Start Adobe CC

  7) log

  Voila!

• 'Renew your membership' notification keeps popping up...

  Hey people,

  So, every time I try to open all programs in the creative cloud, I get a notification window saying 'renew your membership'. When I click on the button "try again" as she said thank you-"your subscription is now active. ' Click on continue to use your product ' but when I click on continue it shows the screen 'renew subscription' again. He has done this since 8/30 so I thought it could have been a problem with my card (billing period is the first day of each month and payment went to 9/6 according to my Bank) but its still well after the payment had gone through.

  Ive looked at this discussion (Re: renew your subscription - loop of window) and it worked on my windows 10 desktop, but the problem is still rampant in my Macbook Pro that I use and bring to class with me.

  Ive crossed troubleshooting more than pages that I can count, and nothing has worked. I was on the phone with someone for an hour on Tuesday (9/13) I screen share with and he went through the files and settings and deleted, moved, etc, but nothing worked. It has increased my number of folder (or something of the sort), and 2 days later (9/15) I talked to someone else that said it should be fixed within 24 hours. Before the telephone conversations, I talked to someone on the chat online a week ago service (which told me that it would be resolved by Friday 9/9).

  Needless to say that the problem has not yet been resolved. Ive uninstalled all programs used adobe cleaner, repair of access, etc. and then reinstalled and none of this has helped. Sometimes itll come back to the mode of trial for 1 software, but if I end up close after this loop 'renew subscription' happens again.

  in any case, any other suggestions would be greatly appreciated.

  Hi Josh,.

  The activation server is showing an incorrect subscription end date.

  Can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products because it must be wound to be corrected.

  There is no billing issues.

  Concerning

  Stéphane

• Lightroom 5.5 'develop module is disabled. Please renew your membership to reactivate the develop module.

  My subscription is updated and running, but I get this message in the middle of the Lightroom Develop Module: 'develop module is disabled. Please renew your membership to reactivate the develop module"the same goes for the card. Library of books and work.

  Hello Phil

  If you still encounter this problem, please try the following troubleshooting steps.

  Solution 1: Sign out of Lightroom 5.5 and then connect back with your Adobe this identification code will activate the subscription again because you see that it is show as a trial.

  Solution 2:

  Set the permission to the folder SLStore & SLCache:

  NOTE: Do this twice, once each for the SLCache and SLStore files.

  Mac:

  • Use the Finder to navigate to/Library/Application Support / Adobe / SLStore or/Library/Application Support / Adobe / SLStore.
  • Control-click on the folder and choose read information.
  • Expand the section sharing & permissions.
  • Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
  • Set permissions:

  System: read/write

  Admin: read/write

  Everyone: read/write

  • Click the gear icon and select apply to closed. Close the dialog box for information.

  Win 7 / 8 to win:

  SLStore: ProgramData\Adobe\SLStore
  SLCache:

  Win 32 bit: program files Files\Adobe\SLCache\

  Win 64 bit: Program Files (x 86) \Common Files\Adobe\SLCache\

  • In the file Explorer, right click on the SLCache or SLStore folder, and then select Properties.
  • Click the Security tab and set the permissions:

  Administrators: Full control

  Power users: all except extraordinary and a total control

  System: Full control

  Users: Read and extraordinary

  • Click on advanced and, if requested, accept the (UAC) user account control elevation prompt.
  • Click on the owner tab, select administrators and click on modify.
  • Select Replace owner of subcontainers and objects. Click on apply and then click OK.
  • Click the permissions tab, and then click on change permissions.
  • Select Replace all permissions of child object with permissions inheritable of this object. Click OK, click Yes.
  • Click OK, and then click OK in the Windows Security dialog box. Click OK to close the advanced security settings dialog box.

  Suggestion 2: Rename the SLCache folder and relaunch Lightroom 5.5

  We have followed this issue of Lightroom. Please let me know what solution has solved your problem.

  If these solutions do not work to solve the problem for you, let us know.

  Thank you

  Scott

• Lightroom 5.5 'Module Development disabled, please renew your membership '.

  Since the update throughout the creative cloud", a few hours before, I get"Module Development disabled, please renew your membership"with Lightroom 5.5 so that other programs work very well. My membership is up-to-date and paid in advance! What should I do?

  Hi all

  If you still encounter this problem, please try the following troubleshooting steps.

  Solution 1: Sign out of Lightroom 5.5 and then connect back with your Adobe ID

  Solution 2:

  Set the permission to the folder SLStore & SLCache:

  NOTE: Do this twice, once each for the SLCache and SLStore files.

  Mac:

  • Use the Finder to navigate to/Library/Application Support / Adobe / SLStore or/Library/Application Support / Adobe / SLStore.
  • Control-click on the folder and choose read information.
  • Expand the section sharing & permissions.
  • Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
  • Set permissions:

  System: read/write

  Admin: read/write

  Everyone: read/write

  • Click the gear icon and select apply to closed. Close the dialog box for information.

  Win 7 / 8 to win:

  SLStore: ProgramData\Adobe\SLStore
  SLCache:

  Win 32 bit: program files Files\Adobe\SLCache\

  Win 64 bit: Program Files (x 86) \Common Files\Adobe\SLCache\

  • In the file Explorer, right click on the SLCache or SLStore folder, and then select Properties.
  • Click the Security tab and set the permissions:

  Administrators: Full control

  Power users: all except extraordinary and a total control

  System: Full control

  Users: Read and extraordinary

  • Click on advanced and, if requested, accept the (UAC) user account control elevation prompt.
  • Click on the owner tab, select administrators and click on modify.
  • Select Replace owner of subcontainers and objects. Click on apply and then click OK.
  • Click the permissions tab, and then click on change permissions.
  • Select Replace all permissions of child object with permissions inheritable of this object. Click OK, click Yes.
  • Click OK, and then click OK in the Windows Security dialog box. Click OK to close the advanced security settings dialog box.

  Suggestion 2: Rename the SLCache folder and relaunch Lightroom 5.5

  We have followed this issue of Lightroom. Please let me know what solution has solved your problem.

  If these solutions do not solve the problem for you, let know us.

  Thank you

  Scott

• "Renew your membership".

  We purchased a monthly subscription of creative cloud at the end of may, which has been running for a year, but after a while, we get this window saying 'Renew your membership' etc., when we try to use any application of CC.  The only way around this problem is to uninstall them and reinstall them, only to have the same problem a few weeks later.  Why are we asking to renew our membership when there are another 9 months to go? Our credit card being charged every month.  In "My Adobe", he informed that we have '9 months prior to renewal' and that our membership is "active".

  In general a matter of renewing your subscription have two possible underlying causes.

  1) your computer is not able to complete the required license check, this occurs at different times depending on the type of subscription you have, to subscribers throughout the year, it happens all the 99 days for monthly subscribers every 30 days.

  A good test to determine if something is preventing complete this license check is to go to this Web page:
  https://LM.licenses.Adobe.com/

  Get you - congratulations! You have successfully connected to the Adobe license management server.

  If this isn't the case, it means that something is blocking access.

  If something is blocking access, the steps of troubleshooting in this document will help often. a firewall or hosts file is usually the cause

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  2) something stopped the monthly billing to occur as planned.

  Generally, in this scenario you will receive emails informing you that Adobe couldn't charge you because of some kind of problem with your credit card. The prosecution should take place on the same date each month.
  You can check your payment history to see if the most recent payment was held as planned following the process described here:

  http://helpx.Adobe.com/x-productkb/policy-pricing/print-creative-cloud-receipt.html

  If the most recent payment has not cleared or you received notifications by e-mail about a problem with your credit card, make sure that your credit card information is valid and up-to-date.

  See the section I want to change the credit card on my account :

  http://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

  If your credit card information is valid and that you were not loaded as expected, I would recommend contacting Adobe customer service. There is a chat at the bottom of the aforementioned document button.

• 'Renew your membership'. Trying to renew my subscription is Sabine at this stage. Please help me!

  I am a student at a University and I am unable to redeem my creative cloud Adobe for ETLA (Multilanguage) - with my Redemption Code. Whenever I enter the code that an error message appears indicating "Oops!" This code has already been used. "I tried to download the free trial version in the hope to have access to one of my Adobe software applications, but an error message keeps popping up that says"renew your subscription. "Trying to renew my subscription is desperate at this point. Please help me!

  Please check the private message, I shared information at this location.

• CS6 Master Collection does not open due to the window of 'renew your membership' stupid

  Hey guys!

  My master collection adobe CS6 apps won't open the period! It keeps telling me to renew my subscription when I bought the collection in 2012.

  I also had the creative cloud adobe for about 2 years, but recently, I have it expired because I'm no longer a college student andi'm not paying $699 / year

  Receive canusedmy CS6 master collection free so far. Can someone tell me how to solve this problem of pop with my CS6 Master collection? I need

  Tocomplete projects myself! I think that creative cloud if losttheir mind theirgoing make me pay more money for something I paid for 2012

  I suggest to uninstall and reinstall CS6 after the cancellation of a creative cloud membership.

  Please see this thread for more information: https://forums.adobe.com/thread/1584746

• Error 'renew your membership '.

  Failed to launch both Photoshop and Lightroom. Discussion with an agent yesterday and she said the "team concerned will be contact me by e-mail within 2-3 days.

  Unacceptable!

  If someone here can help? Need to get these apps work as soon as POSSIBLE!

  Thank you

  Louis

  Hello

  I checked your adobe account and saw that you have contacted our helpline for the help, and the problem has been resolved.

  Please let us know if there is anything else, we can help you.

• ' Renew your membership ' error '.

  Previously, I was see the message of the countdown to end my subscription and I had updated my payment information since then. The next day, the same message always recurring and I contacted the customer service to inform him of the same, and I was afraid of not being able to use apps at any given time. They asked to disconnect from the Manager of the app and sign again I did but still produce.

  Today the apps are totally impossible to open just had me crazy that I've been avoiding this to happen and I tried to help as much as possible, but nothing has worked and still many others has the same problem. It does not seem that Adobe has taken serious action in this direction and I won't have the time stressful same waiting as this poor gentleman who waited 6 weeks to fix.

  https://forums.Adobe.com/message/8647471#8647471

  I just need my apps back. Help, please!

  

  Hello

  Please see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• I get a pop up saying 'renew your membership '.

  I have edited my payment details and am waiting to renew. He says wait 15 minutes, I did it, but adobe is still not allowing me to open my programs

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Lightroom tells me "Please renew your membership to reactivate the module development.", why?

  See title

  Hi all

  If you still encounter this problem, please try the following troubleshooting steps.

  Solution 1: Sign out of Lightroom 5.5 and then connect back with your Adobe ID

  Solution 2:

  Set the permission to the folder SLStore & SLCache:

  NOTE: Do this twice, once each for the SLCache and SLStore files.

  Mac:

  • Use the Finder to navigate to/Library/Application Support / Adobe / SLStore or/Library/Application Support / Adobe / SLStore.
  • Control-click on the folder and choose read information.
  • Expand the section sharing & permissions.
  • Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
  • Set permissions:

  System: read/write

  Admin: read/write

  Everyone: read/write

  • Click the gear icon and select apply to closed. Close the dialog box for information.

  Win 7 / 8 to win:

  SLStore: ProgramData\Adobe\SLStore
  SLCache:

  Win 32 bit: program files Files\Adobe\SLCache\

  Win 64 bit: Program Files (x 86) \Common Files\Adobe\SLCache\

  • In the file Explorer, right click on the SLCache or SLStore folder, and then select Properties.
  • Click the Security tab and set the permissions:

  Administrators: Full control

  Power users: all except extraordinary and a total control

  System: Full control

  Users: Read and extraordinary

  • Click on advanced and, if requested, accept the (UAC) user account control elevation prompt.
  • Click on the owner tab, select administrators and click on modify.
  • Select Replace owner of subcontainers and objects. Click on apply and then click OK.
  • Click the permissions tab, and then click on change permissions.
  • Select Replace all permissions of child object with permissions inheritable of this object. Click OK, click Yes.
  • Click OK, and then click OK in the Windows Security dialog box. Click OK to close the advanced security settings dialog box.

  Suggestion 2: Rename the SLCache folder and relaunch Lightroom 5.5

  We have followed this issue of Lightroom. Please let me know what solution has solved your problem.

  If these solutions do not solve the problem for you, let know us.

  Thank you

  Scott

• Develop module is disabled. Please renew your membership to reactivate the develop module

  I reported this problem to support, and they took some logs from my computer. I am still awaiting a patch or at the very least, an update!

  In addition, I tried the following:

  Manager creative cloud removed and reinstalled and Lightroom. Problem remains!

  Uninstalled and reinstalled Lightroom from the link offer on this forum. Although it re-established the develop module, lacked the basic tab!

  What is going on???

  Adobe, I'm not happy. I had no updates from your support team 24 hours a day and I have some work to do.

  I had to resort to using Capture One software and I like it a lot. That said, my subscription renewed you automatically every month and when needed, you have failed me.

  Please fix or update me with the status

  Inexperienced SALVATION,

  If you decide to reinstall Lightroom 5.5. Here is a link with a location to download the software. https://helpx.Adobe.com/Lightroom/KB/unable-launch-Lightroom-55.html

  You should not have the issue of front. If you do, then just disconnect and reconnect you with your Adobe ID

  Thank you

  Scott

• Signed up today for Photoshop and Lightroom. In Lightroom get message «Development is disabled, please renew your membership» This is nonsense!

  How to overcopme this problem with Lightroom 5.5.

  Hi Paul

  If you still encounter this problem, please try the following troubleshooting steps.

  Solution 1: Sign out of Lightroom 5.5 and then connect back with your Adobe ID

  Solution 2:

  Set the permission to the folder SLStore & SLCache:

  NOTE: Do this twice, once each for the SLCache and SLStore files.

  Mac:

  • Use the Finder to navigate to/Library/Application Support / Adobe / SLStore or/Library/Application Support / Adobe / SLStore.
  • Control-click on the folder and choose read information.
  • Expand the section sharing & permissions.
  • Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
  • Set permissions:

  System: read/write

  Admin: read/write

  Everyone: read/write

  • Click the gear icon and select apply to closed. Close the dialog box for information.

  Win 7 / 8 to win:

  SLStore: ProgramData\Adobe\SLStore
  SLCache:

  Win 32 bit: program files Files\Adobe\SLCache\

  Win 64 bit: Program Files (x 86) \Common Files\Adobe\SLCache\

  • In the file Explorer, right click on the SLCache or SLStore folder, and then select Properties.
  • Click the Security tab and set the permissions:

  Administrators: Full control

  Power users: all except extraordinary and a total control

  System: Full control

  Users: Read and extraordinary

  • Click on advanced and, if requested, accept the (UAC) user account control elevation prompt.
  • Click on the owner tab, select administrators and click on modify.
  • Select Replace owner of subcontainers and objects. Click on apply and then click OK.
  • Click the permissions tab, and then click on change permissions.
  • Select Replace all permissions of child object with permissions inheritable of this object. Click OK, click Yes.
  • Click OK, and then click OK in the Windows Security dialog box. Click OK to close the advanced security settings dialog box.

  Suggestion 2: Rename the SLCache folder and relaunch Lightroom 5.5

  We have followed this issue of Lightroom. Please let me know what solution has solved your problem.

  If these solutions do not solve the problem for you, let know us.

  Thank you

  Scott

• How to go beyond 'Renew your membership' when you already have?

  I've uninstalled it. I have re-installed. I renewed my subscription. I have updated my billing information. I waited more than an hour. Nothing.

  How can I get to Photostop to start without having to see this message?

  

  On the same page, if necessary, click the option " have a different Adobe ID ".

  It will open a new sign in page, sign in with the same Adobe ID , it shud work.

  Or follow the step below:

  Quit Adobe Creative Cloud app.

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol " "")

  ~/Library

  It will open the folder of the user's library.

  (3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.

  Once you had trashed Opm.db file, relaunch Adobe Creative Cloud and Sign In.

  Then launch Photoshop CC app and check