Readers of latitude E7440 and hard USB3

Hello. I searched around an answer to this question, but nothing helped. I have one of the new Ultrabooks from Dell; (Latitude E7440) and cannot get my drive hard Portal USB3 to work with USB3 ports. I also have a new Dell E-Port Replicator (dock) with USB3 ports.

Example of the question:

  • USB3 HARD disk plugged into one of the laptops USB3 ports - powers of the HDD upwards, but Windows does not detect the drive is plugged in hard.
  • USB3 HARD disk plugged into one of the ports USB3 - same symptoms docks.
  • USB3 HARD disk plugged into one of the ports, docks USB2 - HDD works fine but Windows reports that he could run faster (IE speed USB3)
  • USB3 Flash drive plugged into any port USB3 - works fine.
  • All USB2 devices work in all USB ports on the computer laptop and E-Port Replicator.

Performed troubleshooting:

  • Reinstalled drivers USB3 Hub on the site of Dell
  • Tested my HARD drive on another PC (not Dell) works very well on the USB3 ports.

Any ideas? I have googled and find people with similar problems, but no final solution.

Hi ELPAICO,

You are not sure if you have already found an answer to this? I recently had the same laptop and I must say there is some "energy saving" options which are a pain - for example the way Windows disables Mobile broadband...

On the question of the USB - I had the same problem, what I have found to solve the problem:

-Of your Options of selective feeding-> settings-> USB USB suspend-> disable all the

-Use the USB port on the right side back of the laptop, when you are facing it (dunno why this works well)

See you soon,.

IG

Tags: Dell Laptop

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