Real error 0x8004fe21
Hello, i get the message 'not genuine' with the error 0x8004fe21, Windows 7 is already installed with the HP computer, I tried everything I found on Google, this is my last option, hope that someone has the key to solve this problem. I ran the MGADiag and this is what I got:
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Code of Validation caching: 0x0
Windows product key: *-* - 788W3 - H689G-6P6GT
The Windows Product Key hash: yr8OHoeXhbT4dc6MxGYjdAStSPY =
Windows product ID: 00371-OEM-8992671-00008
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1DC714DE-DC22-44CA-B078-465045F0BAEA} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/a
WgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700008-02-1033-7601.0000-0412011
Installation ID: 016151484073165854519046515560827053347956917490665943
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 6P6GT
License status: licensed
Remaining Windows rearm count: 1
Trust time: 22:50:04 09/05/2015
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 9:5:2015 22:24
WAT Activex: registered
WAT administration service: registered
--> HWID data
Current HWID hash: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GGEPlocam1ALKISqG8Iwsj2
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC PCBS
SLIC FACP HPQOEM PCB
HPQOEM HPET SLIC PCBS
MCFG HPQOEM SLIC PCBS
FPDT HPQOEM SLIC PCBS
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SLIC SLIC PCB HPQOEM
This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-
Intel rapid storage driver installation
try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the download of iata_enu.exe)
Once complete, please restart twice, then after another MGADiag report.
Tags: Windows
Similar Questions
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Validation Windows 7, error 0x8004FE21 error
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - V7GB7 - GQK8F-HMG6F
Windows Product Key hash: THE066O3s3EV5uxLUi5PrXG4/DY =
Windows product ID: 00359-OEM-8704196-13921
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {868F26A5-B76A-40E2-B80B-6CDF8D41FC5B} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385]
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514]
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0]
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514]
[File mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7601.17514]Other data-->
Office details:{868F26A5-B76A-40E2-B80B-6CDF8D41FC5B} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-HMG6F S-1-5-21-2601119761-4093851029-904285248 00359-OEM-8704196-13921 3 ASUS all series American Megatrends Inc.. 1207 20130701000000.000000 + 0000E6B3707018400F4 0409 0409 Time(GMT-05:00) Standard is 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-041-913921-02-1033-7601.0000-0712014
Installation ID: 017863759881176263726875957086407891260883552693512655
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: HMG6F
License status: licensed
Remaining Windows rearm count: 3
Trust time: 10/11/2015-12:41:54Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0x000000000001EFF0
Event timestamp: 10:9:2015 16:03
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: NAAAAAEABAABAAEAAAACAAAAAgABAAEAln0G4QQJdMTcGNqywhv4KGKNAn4Qx3JY / / zI9g ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
ALASKA APIC HAS M I
FACP ALASKA A M I
HPET ALASKA A M I
ALASKA MCFG A M I
FPDT ALASKA A M I
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
ADELINE ALASKA A M ILooks like that driver Intel Rapid Storage defective.
Download and install the latest version of Intel:
https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194
-
This computer is not running the real error Windows - Me Too
I'm having the same problem also. I have a DELL refurbished with a certificate of windows 7 & sticker. It worked no prob for 2 years before the error window begins to appear. I posted my diagnostic report.
Thanks in advance! Dan
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - 8 G 348 - 2M9JY - FJTMM
The Windows Product Key hash: oFMdsHwVuuNBFc7Q8POiu2sO8Ps =
Windows product ID: 00359-OEM-0630032-25721
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {13D1FFAA-2E03-4E1D-BED9-F2A38D3F4579} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003Other data-->
Office details:{13D1FFAA-2E03-4E1D-BED9-F2A38D3F4579} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-FJTMM 00359-OEM-0630032-25721 3 S-1-5-21-2934963321-848282646-695198926 Dell Inc.. Precision T3400 workstation Dell Inc.. A09 20090604000000.000000 + 0004CEA3207018400F8 0409 0409 Time(GMT-08:00) Standard Pacific 0 3 DELL B9K 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: a63275f4-530c-48a7-b0d3-4f00d688d151
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00212-300-325721-02-1033-7601.0000-3072014
Installation ID: 016691734485689944260941267711311284739045653662299541
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: FJTMM
License status: licensed
Remaining Windows rearm count: 3
Trust time: 14/01/2015 08:44:18Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0 x 0000000000000008
Event timestamp: 1:9:2015 06:51
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\wat\watux.exe--> HWID data
Current HWID hash: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAln2el8bgHrQ67HbwbFhiPcSzbIxK3kbKActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL B9K
FACP DELL B9K
HPET DELL B9K
STARTING DELL B9K
MCFG DELL B9K
SSDT DELL st_ex
ASF! REFERENCE DELL B9K
TCPA DELL B9K
DELL SLIC B9KYour report does not indicate that a problem.
Have you installed a new hardware or software since you started facing this problem?
Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.
What Antivirus utility you installed?
Check your hard drive for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.
then
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannowThis will check for any breach of integrity
Restart your system
-
the computer is not running windows genuine error - 0x8004fe21
Can someone please take a look at this for me and try to help me solve this problem.
Here's MGAdiag are the result of a scan done today.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - HVVG2 - BYQWW-C9RM7
Windows product key hash: 7zE3kaHDonGTO9nGRR9K26OxQf0 =
Windows product ID: 00359-OEM-8703386-89207
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed by: Microsoft
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130104 - 1431
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-C9RM7 3 S-1-5-21-1230100441-855475378-3297789758 the system manufacturer ,System Product Name American Megatrends Inc. 00359-OEM-8703386-89207 2209 20100921000000.000000 + 000C6C13C07018400FE 0809 0409 GMT Standard Time(GMT+00:00) 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-033-889207-02-2057-7601.0000-1012013
Installation ID: 005235760673825394929195197560816794888293921525397146
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: C9RM7
License status: licensed
Remaining Windows rearm count: 4
Trust time: 14/04/2013 15:17:35Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0 x 0000000000000004
Event timestamp: 4:14:2013 15:11
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\wat\npwatweb.dll--> HWID data
Current Hash HWID: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAonYa9GwjGLC0g9ZmnBngRXyYtr7qgg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC0924 092110 APIC
FACP0924 092110 FACP
HPET 092110 OEMHPET
OEMMCFG 092110 MCFG
LASRYVITRAGE 092110 OEMB0924
OEMOSFR 092110 OSFRAltered the file: %systemroot%\system32\wat\npwatweb.dll
Please uninstall and reinstall the update for WAT...
Close all open windows.
Open a command prompt window, and then type the following commandWUSA / uninstall /kb:971033
and press the Enter key
Accept updates in guard/confirmations and wait only to completeCopy and paste the result (if any) in the command prompt window to an answer here.
ResetReinstall the update of http://support.microsoft.com/kb/971033
Resetrun another MGADiag report and post it.
-
Windows 7 Build 7601 no real error
Get the black screen with Windows 7 Build 7601 this copy of Windows is not genuine.
Used for about a week, worked well, and had made several rounds of Windows Update, no problem. Other MS updates (mainly associated offices) took place Saturday, and updates correctly installed, but followed this message not authentic.
Dell laptop is refurbished and had not been activated by the new owner before the start of this problem. No activation or code statement has been included in the package. Now, the activation process does not work with key code located in the battery compartment. He gave the Code: 0x8004F903 installation Code: ITF (0x04) and Setup error: 0xF903(63747L). I also noticed that on the page of the system down to Windows activation it says not available status and product ID: not available.
MGADiag report:
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-M3DJT-4J3WC-733WD Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A= Windows Product ID: 00371-OEM-8992671-00524 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {838F9F58-8A8D-45F3-ABBF-D5AC54BA56D7}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.150928-1507 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\MyBrowser\MyBrowser\Application\MyBrowser.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details:
Spsys.log Content: 0x80070002 Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text. Error: 0xC004F012 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEA6GGAoIrsmm8ytRqjxtNQ2SDjVLQGfoq7wKjsSZZj OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL CBX3 FACP DELL CBX3 HPET DELL CBX3 MCFG DELL CBX3 SSDT IdeRef IdeTable SSDT IdeRef IdeTable SSDT IdeRef IdeTable DMAR INTEL SNB ASF! INTEL HCG ASF! INTEL HCG SLIC DELL CBX3{838F9F58-8A8D-45F3-ABBF-D5AC54BA56D7} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x32 *****-*****-*****-*****-733WD 00371-OEM-8992671-00524 2 S-1-5-21-284353139-758611041-2689345254 Dell Inc. Latitude E5430 non-vPro Dell Inc. A02 20120424000000.000000+000 8E003A07018400FE 0409 0409 Central Standard Time(GMT-06:00) 0 3 DELL CBX3 109 Validation error: 0xc004f012
What is the validation, and how does it work?
With a few clicks, you can check if you are using genuine Windows.
Windows 7: http://windows.microsoft.com/en-us/windows/help/genuine/what-is-validation?os=win7-Product key of letters and numbers-
Not confused the letter B with the number 8, the letter Q with the letter O.
the letter G and the number 6.Not used the letters: A, E, I, O you and L S U Z unused numbers: 0 1 to 5
Activation and registration of a Microsoft product
http://support.Microsoft.com/?kbid=326851
Windows activation: (888) 571-2048
(888) 725-1047 or 800-936-5700J W Stuart: http://www.pagestart.com
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validation failure real error hr = 0 x 80070002.
Original title: genuine validation fails
Lately, my W7 Starter netbook starts with a notice that it needs for validation. The procedure that leads me to d/l and run legitcheck.hta which opens a window telling me to d/l another file... but the link does nothing, after clicking on it, her face indicating changes are the user has clicked on... but then nothing happens. Impossible to verify. Thank you in advance.
Here is MDIAG result:
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Cached Validation code: n/a, hr = 0xc004f012
Windows product key: *-* - FJT32 - QMPGB-GCFF6
Windows product key hash: KGSsbuo1 + 06XJlvCBpYnFCqWv54 =
Windows product ID: 00342-OEM-8992752-30004
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {EC4AAC09-DA62-4F18-A2E0-7534E0B6E3FF} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0 x 80070002]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0 x 80070002]
[File mismatch: C:\Windows\system32\wat\watux.exe[hr = 0 x 80070002]
[File mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0 x 80070002]Other data-->
Office details:{EC4AAC09-DA62-4F18-A2E0-7534E0B6E3FF} 1.9.0019.0 6.1.7601.2.00010300.1.0.011 x 32 *-*-*-*-GCFF6 00342-OEM-8992752-30004 2 S-1-5-21-4136143586-3838698445-1129124999 Acer AOD255E Acer V3.16 (DDR3) 20110422000000.000000 + 000E6870100018400E4 0409 0409 Central Standard Time(GMT-06:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Starter edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00178-927-530004-02-1033-7600.0000-0112011
Installation ID: 006101217201913792255496207841551590165891424593608471
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: GCFF6
License status: licensed
Remaining Windows rearm count: 3
Trust time: 04/09/2014 23:40:36Windows Activation Technologies-->
HrOffline: n/a
HrOnline: n/a
Beyond: n/a
Event time stamp: n/a
WAT Activex: Not registered - 0 x 80040154
WAT administration service: not registered - 0 x 80040154--> HWID data
Current HWID of Hash: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAnJ/uMOBknD1wuS7/Rt8kZ943chk =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
START ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
WDAT INSYDE INSYDE
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPmFor a 32-bit version of the Windows Installer update for Windows 7 for systems based on x 86 (KB971033) http://go.microsoft.com/fwlink/?LinkID=150841
or if you have a 64-bit version of Windows
install update for Windows 7 for x 64-based systems (KB971033) http://go.microsoft.com/fwlink/?LinkID=152411
Source: http://support.microsoft.com/kb/971033
Please rerun the Microsoft Genuine Advantage diagnostic tool in normal mode and copy and paste the results in a response for later analysis: http://go.microsoft.com/fwlink/?linkid=52012
-
error 0x8004fe21 I can't fix: s
I get this message every time telling me that I am not using a copy not genuine windows, but I been all the while, Ive had this pc
Ive tried to do all these things that people have recommended, but it used to always stop coming and still won't let me update my pc for the last months.
But when I go to the system it tells me that windows is activated.
Windows 7 Home Premium
Service Pack 1
André
-
Windows 7 Build 79601 no real error
Hello.
I tried to connect my laptop this morning and he said that my copy of Windows is not genuine. Windows 7 is pre-loaded with my Asus laptop and I still have the product key that is under my laptop. I've had my laptop for a little less than 4 years and have never experienced this before. I ran a diagnostic tool as suggested by someone else on a different thread, but I'm not sure what information you need this.
I need my laptop fully operational to complete my studies and I have no money to buy a new version of windows. Any help would be appreciated. Thanks in advance.
Hello
First of all, there is no need of the product key, there is no way to get to reset the key that MGADiag had already chopped. Fortunately, you missed a part of the newspaper which showed a chiseled the current key which is injected into Windows:
Partial product key: PW487Now, this key is the Windows 7 default product keyhttp://www.cluberti.com/blog/2009/08/11/default-keys-for-vista-and-windows-7-deployment/
This key will never be able to be activated, as you have a COA sticker please try the following.
-
Hello, I had a problem with an actplot error. I tried to split the track in 2 tables but the error in the Actplot property. You have ideas, what is the cause?
Thank you
Bombbooo wrote:
Here go us. Sorry I forgot to attach other Subvi. Yes, there are no wires broken in vi. It is a runtime error.
And yet you are still not tell us where the error occurs, and what the real error. After you run the VI, the displayed error code is 1077. Guessed well, the problem is that you try to select a path that does not actually exist. You have not actually writes data to the graph, so there is no locations. In the second fo the loop iteration, you try to select the second path. But there is no second plot. The first iteration works because the legend of your plot is visible, and he always appears at least a plot. Than that proposed by Ben is to resize the legend to show more plots. Then, you get the error.
-
I bought this computer new with XP about 5 years ago with no update problems in the past.
What are the causes of error 0x8007007E ?
When you use the Windows Update site, you can find that the service is unable to update your computer and returns a "General error":
0x800a138f
However, the REAL error code we need is in the Windows Update log.
The windows update log is in the following locations:
C:\Windows\Windows Update.log (Win XP only)
Just copy and paste the above in Windows Explorer and the
file will open automatically in Notepad on your computer utility.Most recent journal entries will be at the bottom. Search for entries of update failed and you will see an error next to him.
Use the following tips to try to fix the 0x80072EE2 error... After each test point to determine if the problem is resolved.
The most likely entry that you will see is:
Error IUENGINE Determining computer configuration (error 0x8007007E: the specified module could not be found.)
This article explains how to fix the 0x8007007E error code...
What is the problem of 0x8007007E?
I don't want to get too technical, but here are the main reasons for this error code is generated:
(a) there are a number of security and bug issues in Microsoft XML (MSXML) version 3.0 - SP3 Analyzer.
(b) the 0x8007007E error can also be caused by missing or corrupted dynamic link library (.) DLL files) - CABINET. DLL and URLMON. DLL.
Here's how to try to solve the problem of 0x8007007E:
(Step 1) - Windows XP only...
There are a lot of applications provided with MSXML 3.0. Uninstalling one of these applications on a Windows XP system could potentially remove the MSXML 3.0 assembly files (msxml3.dll and msxml3r.dll).
We shouldn't have to register only a single file...To do this:
Click on Start menu and then click the icon for the race.
In the small box that opens, type the three letters: cmd, and then click the OK button.
In the command prompt window that has just opened (a black background and white text), type the following commands, pressing the ENTER key on your keyboard subsequently:regsvr32 msxml3.dll
Now, type in the word: output and the window will close.
Now restart and try and Microsoft Windows Update again...If it fails with the error 0x8007007E once again try step 2
(Step 2) - Windows XP only...
Now lets you update your system with the latest Microsoft XML Parser (MSXML) version 3.0 SP4
Download here (use the msxml3usa.msi for the English version.)
Notes...
(a) you have to reinstall MSXML 3.0 Service Pack 4 If you upgraded to Windows XP to a computer running one of the operating systems following:
-Windows 98
-Windows ME
-Windows NT 4.0
(b) Windows 2003 Server
comes with version 3.0 - SP4 and if you do not need to install it.(c) occasionally, Setup may need to restart the computer, but fails to inform the user. So restart your machine just in case. Then try Windows Update again.
(d) to install a localized version (for example English) MSXML 3.0 SP4 on a system different from the previously installed/local (for example the French) version of MSXML 3.0 SP4, follow these steps:
Cancel the existing record of the installation package by running the following command in a command prompt window:
msiexec /x {45534579-B75B-4A42-953B-2EF8E1DEB4F3} /qn
Now, install the new language version of MSXML 3.0 SP4.
If it fails with the error 0x8007007E once again try step 3
(Step 3) - Windows XP only...
Search for missing/corrupted system files...
Windows XP comes with a wonderful tool called System File Checker (SFC) it scans and verifies the versions of all protected system files after you restart your computer... However, it can sometimes miss a problem, so we can run the tool now to replace the CABINET. DLL and URLMON. DLL, if there is a problem with them:
To do this:
Click on Start menu and then click the icon for the race. In the small box that opens, type the three letters: cmd, and then click the OK button. In the command prompt window that has just opened (a black background and white text), type the following command:
SFC/scannow
then click OK
You must be logged on as a member of the Administrators group to run SFC.
You will need your Windows XP CD during this procedure if SFC needs to get an original file. Remember that Windows XP can have multiple instances of a. DLL to the folder and don't forget what version to which program.
Notes...
I was asked if it is possible to have a show of "progress meter" during the execution of SFC... It's the registry hack you need. Please do not go play with your registry if you don't know what you do!
The system key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value name: SFCShowProgress
Data type: REG_DWORD (DWORD value)
Value data: (0 = disabled, 1 = on)
IMPORTANT: This article will cure the problem 0x8007007E for many of you. However if it does NOT then I would like to here from you. Alternatively, have you tried something else that worked? Then send me the fix too!
You can also find these useful error codes - for future reference, especially trying to understand error messages in the Windows Update log! (They are given here as a guide for general problems and further research on your part to solve the particular problem you may have.
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Hi I was using my computer and I went to a Web site. It is then loaded something that resembled the command prompt. It came then with a blue screen. I had these before, but after restarting my laptop everything worked normally again. When I turned it back on, he asked what I want to do e.g. start in safe mode. I tried all the and he arrives with windows at the loading screen for a split second and then returns to the blue screen. Everything I try just brings back me to the blue screen. I still have the disks that came with my laptop I f it's any help. Its xp edition and home.
aaron1122,
Well, it sounds as if you might have picked up a virus (possibly). I hope you have your data backed up. If you see a real error code then after return what it is. I'll try to get back to you if possible (it seems all MVPS and people intelligent people are hanging out in Win7 and Vista forums-XP is kind of old). But hey there are some of go us around. :) If you do not see the error msg, then on the boot selection screen select the option for 'Stop on error' (I can't think the real verbage but it's something like that). Then you can get an error code. If you get any errors, make sure that you have tried the steps in this thread: http://social.answers.microsoft.com/Forums/en-US/xprepair/thread/901f9138-7a73-42f2-86ed-00c7fef3b77e
Then if you can boot into safe mode with command prompt and run "sfc/scannow" you will need the XP disc for this.If all else fails or you just want to get on the fast track, you can use your recovery disk and do a factory restore. (Most of the time) will delete everything on your PC and update you 1. If you go this route, make sure to get antivirus and backup of your data in the future.
Hope this helps. QQ learn manage!
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I can receive but can't send emails with my comcast account.
I received the Error 0x800CCC0E code.
I can receive but can't send emails with my comcast account.
I received the Error 0x800CCC0E code.
1. the appropriate court is networking, e-mail and put on the line section:
http://social.answers.Microsoft.com/forums/en-us/vistanetworking/threads2. error code is useless without the real error message. Please post the message in its entirety... Word for Word, please.
3 RE: parameters of comcast
Note that the outgoing server now requires port587 ... not port 25.
Assuming you are using Windows Mail:Open Windows Mail > tools > accounts > click on your Comcast account > properties > Advanced tab > when changing the mail outgoing (SMTP) port # to 587 > click OK when finished.In addition, "my server requires authentication" should be checked
Open Windows Mail > tools > accounts > click on your Comcast account > properties > Servers tab > under mail server outgoing, check "my server requires authentication" > click OK when finished.For the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.
-
Adobe reader displays error fatal and impossible to uninstall
software Adobe reader displays a fatal error. I tried to uninstall, but it didn't so I can 't reinstall it. Please advise!
What is the real error message?
How to fix Error 1606 during installation of Adobe Acrobat
http://www.gilsmethod.com/fix_error_1606_acrobatErrors only 1605 left guessing if you get my drift.
How to ask a question
http://support.Microsoft.com/default.aspx/KB/555375Some success has been made via the following Cleanup.
Description of the Windows Installer CleanUp utility
http://support.Microsoft.com/kb/290301If it's only a recent installation then system restore can return things for you.
How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista
http://support.Microsoft.com/kb/936212/#appliesToTake a look at some of the programs to uninstall third party such as 'Revo' that exists in the market.
Uninstall utilities
http://www.SnapFiles.com/freeware/system/fwuninstallers.htmlFoxit Reader is a good alternative (if that installs). Other programs do not install?
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This is the 1935 error once again, the installation of Norton Ghost Windows 7 64 bit
Hi, I say 'yet' because it's a frequently asked question, unfortunately with no viable solutions.
I installed Norton Ghost 15 on this machine 3 years ago. No problems. Today, when you pull up the ghost, she suddenly want to run the MSI installer for some reason any and then complains about something. Unfortunately I got a copy of the error. I just uninstalled completely, using the Symantec removal tool.
When you try to install Norton Ghost again, I get this:
I unchecked .net framework 3.5 in Windows features, rebooted, checked again and rebooted. I installed Microsoft C++ 2005 and 2008 Redistributable. This I did because another post suggested to do this.
I also activated the journal feature detailed in the Windows installation program and get a huge file full of data, which tell me what I can use. Yes, something went wrong shot, but in this (these) file (s) there is no special section that stands out in a way that tells me that what in fact was wrong.
Now, is say, not possible to obtain information in plain language? Saying that the Assembly is absent, this file is missing and so on. Because obviously something is not here that should be there, who were 3 years ago, when Norton Ghost installation went flawless.
Or is it something else? "An error occurred during the installation of assembly component", which component? And what is normally the cause of this problem, which will normally not when an assembly component cannot be installed?
My question basically goes like this:How can I know what is the real error? Assembly that is missing, have what is missing? The blind approach isn't trying for me, there must be a scientific way of this approach!
Any help appreciated!
-Ingvar
OK, I found the solution:
Big - just install Ghost until the error message. Do NOT click OK, instead, use task or much better, Manager procedure such as SysInternals Monitor to kill all processes of msi windows installer and everything that has nothing to do with Norton.
Ghost 15 is now installed and you can register and use it.
Problem is, there is a current cancellation, who will run the next time you want to install (all) application.
Delete these registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress
and
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress\Rollback
Now, everything should be good, at least it looks so here!
Detective Conan.
-Ingvar
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I get the message. "Does not authentic windows." on the Windows 7 system after I did a factory restore on my desktop Acer Predator. The indicated error 0x8004fe21 code.
David Davies.
If you have replaced your hard drive since the purchase, install the last COURSE. https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22194&ProdId=2101
Uninstall "Update for Microsoft Windows (KB971033)"
http://Windows.Microsoft.com/en-us/Windows7/remove-an-update
Goto http://www.microsoft.com/genuine/downloads/FailureScenarios.aspx
and "validate Windows".
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