RealTek ALC-3234

Hello.

Last week, I bought a Dell OptiPlex 3020 Micro desktop running Win8. There is no sound when starting. I go into the BIOS & Audio enable is checked. I uncheck it, tick it again once, apply & reboot. Can I make it sound. If I restart again I still have sound.

When I turned off the PC and restart it not there no sound again. Only when I turned off. Then I go through the process of BIOS again & it is solid. It makes me nuts trying to figure out the problem. I don't want to return the PC because I really like it & I'm sure it's an easy fix for someone here.

Amy ideas? Thank you very much.

Murray

Looks like the jumper "reset" #13 RTCRST on incorrect pins. It's a purchase new or refurbished?

Tags: Dell Desktop

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