Receive an error message blue screen with the instruction on what to get but its double all of the Dutch.

Blue screen

Keep getting blue screen last message is ' disable or uninstall all defragmentation or anti-virus disk backup, utility-check disk hard configeration and check the updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.   It's all double Dutch to me, maybe someone can help me and tell me in plain English what to do.  Jackson

Hi minetbeaugoss,

·         Did you do changes on the computer before the show?

Follow these methods.

Method 1: Disconnect all external devices, start the computer and check if the problem persists.

Method 2: Follow these steps:

Step 1: Start the computer in safe mode and check if the problem persists.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start, run.

(b) type msconfigand click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

Method 3: Follow the steps in the article to check the drive for errors.

How to perform disk error checking in Windows XP

http://support.Microsoft.com/kb/315265

Note: If bad sectors are found in the hard drive, then it could try to fix this particular sector. If you have any data on that, it can get lost.

Tags: Windows

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