receive an error message that the cover is open, but it is not, on my deskjet 6980. How can I fix it?

I have a HP Deskjet 6980.  I recently changed the ink cartridge, but since then have not been able to print. I get an error message indicating that "cover is open", but it is not.  How can I fix?

Hi Cathy,.

Please follow the t\s mentioned in the following document.

http://support.HP.com/us-en/document/c01065334

Thank you

Tags: HP Printers

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