Receive error 'no disc not installed' with CD/DVD drive in Vista

First of all, I am computer illiterate - but I've always been able to play a CD, DVD, etc.  But for some reason when I insert a disk, the error message appears that there is no installed disk and ejects the disc.  It is a problem that has started - about 5 months ago and I don't know how to fix it.

I can not get a disc to play.

http://support.Microsoft.com/kb/982116/en-AU

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/GP/cd_dvd_drive_problems

See if the information above solves the problem.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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