Receive the error code 80070002 when installing CrashPlan?

I have a backup of my files (CrashPlan) service on a MacBook. I was trying to download and install the same service on my Windows 7 Desktop, I get the message displayed in the image below:

http://i.imgur.com/iIBoy2E.jpg

I studied the error code and found this: http://windows.microsoft.com/en-us/windows/windows-update-error-80070002#1TC=windows-7

I followed the steps, even if the error I received was not as a result of an attempt to update Windows. Restarted my computer later and I tried to re - install CrashPlan. Still did not work.

I'd appreciate any comments on this page or anything else I could do. I already contacted the company to see if it was what they could do on this subject, but I think it might be a problem with my computer?

Thank you.

Hello

Sorry for the delay in responding.

You can try to run the game in compatibility mode and check if the problem persists.

Compatibility mode runs the program using settings from a previous version of Windows.

Make older programs run in this version of Windows: http://windows.microsoft.com/en-us/windows7/make-older-programs-run-in-this-version-of-windows

Keep us in the loop to help you further.

Tags: Windows

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