Receive the error message"MFC-7860DW LAN is not found" when scanning

Original title: printer all-in-one Brother MFC-7860DW after Windows update problem

Shortly after that I installed an update through Windows for my Brother multifunction printer, I could not scan documents to my printer wireless to my Toshiba laptop.  I got an error message saying "MFC-7860DW LAN is not found."  Yet the wireless connection between the printer and the router is fine, and I can print from my computer very well also.  I did this for a long time so I have something had happened recently.  The update was allegedly from brother.  I spoke with the brother support and they gave me a way to scan the computer using Windows Fax & scan, but I really need to be able to make it from the printer itself.

I have reset the PC to a restore point before that I did the update of Windows, and I uninstalled and reinstalled the software of the printer 3 times, including the connection with the wireless system, all without effect.  When I check the Brother Installation Diagnostics file, it shows that the scanner driver has no installation and connection.  All the other drivers installed correctly.

Any ideas how to install my scanner driver?  Thank you!

Try Ronald ron's response

Altho, reg cleaner ccleaner can erase valid entries reg sometimes. So, I don't know if I would use that

Tags: Windows

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