received a call from an outsider on a virus on my computer infection

The number left on my number is: 5-214-7252 the person said they were from Microsoft

and I have a wireless virus on my computer.  They said that they receive notificaitons to my computer.  I didn't have any warnings.  can you help me

Hello

It's a SCAM

Microsoft does not contact you unless you ask

read below information from microsoft on this type of SCAM

http://www.Microsoft.com/security/online-privacy/msName.aspx

Microsoft has none of the unsolicited telephone calls to help you fix your computer

In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

Treat all unsolicited sceptically telephone calls. Don't provide personal information.

If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

Tags: Windows

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