Received a call from someone on Microsoft being corrupt and Trojans and spyware programs
I allowed someone in my computer that said they called on Microsoft programs that have been corrupted. Says that my computer was loaded with thousands of Trojans and spyware. In fact, they were from a company called EProctionz. How can I be sure that my computer is safe.
It's just a phone scam. Your computer will be safe as long as you don't allow them access. See this courtesy of Dave_M - http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/don-t-fall-for-phony-phone-tech-support.aspx
Jim
Tags: Windows
Similar Questions
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I received a call from someone who said they were working on behalf of Microsoft operating systems, they told me they had my error reports and that the operating system is currently infected. I needed to put an address to go to the technical support they could fix my computer. After saying the first man, I didn't know who he was, or why he was called, he put his superior, she continued to soft sell and finally after their phone numbers: 1-88-408-4118 bearing the name of John Clark, ext. 105. They said they were working out of THE Cal. and gave another number which seems to me to be false. I finally told them I do not trust them and would give no information, they were trying to make me give them access to my computer. Latest phone # was 760-269-3834.
They told me that my computer would crash, I needed this update, when I asked that if a cost is associated with she said yes 99.00 a year. I told him I have to reconfigure my hard drive with the disk that I had if that is needed. Please tell me that's not microsoft do bussiness in this way.
It is a very common scam, woldwide.
http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx
http://ISC.sans.edu/diary/Microsoft+support+scam+again+/10912
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Original title: windows scam
can u tell me what are all the files in the windows/inf folder, I received a call from someone claiming to be windows saying that my computer has malaciuos spyware etc on it, and they are located in the inf file that is to say the driver FILES the PNF
Hello
Of course these are SCAMS!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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Received a call from someone representing Windows in New Jersey
Received a call from someone representing Windows to New Jersey and telling me that when I go online, my computer displays or displays information that is defective, the person has not really explain and I laid him off, not wanting to be scammed!
Good decision on your part.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
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I received a call from someone from L V want to check my computer for viruses
I received a call from someone from L V want to check my computer for viruses. He had an Indian accent. This is a scam.
Also ILA listed no. name no number.It is a phishing attempt! Do not give any information. Reported people on these calls for a person who represents Windows (note: not Microsoft).
It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.
Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.
Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! If please ignore one of those calls and hang up immediately or give the phone to a screaming baby.
Click on the following article for more information.
Don't fall for the phony phone technical supportOn another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)
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I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem
Hello Ann,.
If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Your business contact people by phone about computer problems? I have never contacted Windows on any issue with my computer, but I got two calls from someone claiming to be Windows and telling me they call about a problem they see with my computer. I hesitate to give any information to anyone by phone. Help!
Hello
This is just another SCAM
Microsoft does not contact you unless you request them
have nothing to do with people who have contacted you
and certainly no download anything Web sites that they can advise you to go or allow them access to your machine remotely
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I received a call from someone claiming to be from Microsoft
Hello
07/06/2011 I got a call from someone sounding forign claiming that he was from Microsoft and I had problems [virus]? with my computer, I know not how he got my phone number, I'm very careful with security on the computer, he asked if I was on the count at the moment and I replied that I was not asked if he asked me to open it then that I was in shock to receive such a call I did he asked me to go in on the computer to run a type in... so I did and it asked me to tell him what he read, I read it all to him and he said yes there is that your problem is He didrected me to his site [which turned out be on EBay] and told me that he could fix all my problems, I just had to choose options and we could start and that he guaranteed guaranteed for life , which cost $410.00, I always has been a bit shocked I did he did OK among "technicians", which I did it installed a few programs, of which one has since fallen by report so I received another call from him, but this time I realized that I had been scamed I googled his company, no DIACRITIQUE I googlled a few other things and learned that Microsoft make phone calls to people , so I hung up on him and I deleted from his programs, his name is Junaid Ali with an e-mail address of * address email is removed from the privacy *. I understand that I can write about what I bought, but do you be able to follow him and help others to be taken for a ride
Thanks and greetings
Gary
They were on eBay? You paid by PayPal? Start a dispute resolution with them if you did.
If you paid by credit card, contact the company as soon as POSSIBLEcredit card.
Tricky
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Last week my father received a phone call from someone claiming to be from Microsoft. They asked him to press CTRL and I think that the flag at the same time icon. Now, this week, his computer does not work correctly... He said is to show Arab or he is just encrypted and it cannot get on anything or do anything
. Do you think this scam call had something to do with the way the computer is acting today? And press these buttons, do you know if and what it can do to someones computer?
So looking forward to answers ASAP.
Thank you!
Hmm?
Microsoft does not phone calls to people - out of the blue...
at best, microsoft only responds to requests for information made by the people.
Try running a system restore point on a date prior to the boot problem.
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Received a call from someone who claims to be contracted by Microsoft, is - a scam?
I had someone ringing saying me my windows system raises questions on the internet, that they claimed to be contracted by microsoft. He's a jerk or something I neen to check they were trying to make me open a session.
* original title - windows *.
Hello
It's a SCAM
they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer
read this:
http://www.Microsoft.com/security/online-privacy/msName.aspx
Microsoft has none of the unsolicited telephone calls to help you fix your computer
In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.
Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.
Treat all unsolicited sceptically telephone calls. Don't provide personal information.
If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.
If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.
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Received a call from someone claiming to be Microsoft Support
Like many others, I received a call from a man who claims he was Microsoft, telling me that my computer was being hacked. I started to see through his bull quickly while I was talking to him, and after research I found confirmation that he indeed was a scam. However after reading the responses I am worrying whether or not I gave him access to my computer. As I was talking to him, I had on my computer, not to do what he told me or visit the page he was trying to direct me, but looking at the probability of this being a scam. My question is to get online while we were connected to the phone I made my system vulnerable? We have DSL and I was wondering if they already have my phone number could they hack into my computer or follow my ISP just connected. I think I'm fine, but now I'm getting paranoid who were able to carve in. It may just be a case of hypochondria computer. Any idea is appreciated. Thank you!
-Frank
You should be fine if you did not allow the con artist access to your computer.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html
https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/
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I received a call from someone claiming to be Microsoft
Hi I just got a call that sat I received a call from an unknown number, and identification was called v05110114340010 claims here by Microsoft and that someone has garbage bad download, s to my pc, I told him I don't have a pc I, m using my xbox & ps3 online, he said in an Indian accent how many PCs you have told him I have no , but it ask again me & again once I hung up then, who calls me from this id (v05110114340010) & how can we stop them calling thanks
On Monday, May 13, 2013 23:23:50 + 0000, edwardmayes wrote:
Hi I just got a call that sat I received a call from an unknown number, and identification was called v05110114340010 claims here by Microsoft and that someone has garbage bad download, s to my pc, I told him I don't have a pc I, m using my xbox & ps3 online, he said in an Indian accent how many PCs you have told him I have no , but it ask again me & again once I hung up then, who calls me from this id (v05110114340010) & how can we stop them calling thanks
It's a scam and with all the names and phone numbers, one who has
become very frequent lately. See
http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.htmlIn addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
financial sites. -
Received a call from someone claiming to be from Microsoft. What is everything?
call from 001256781425
Hello
today I received a call from 001-256781425 a guy asking to come from a Microsoft technical service (New York accent?)
I hung up.
The call came through on my landline in the Netherlands Europe about ten minutes from there. 1.35 local time.
Please explain?
Thks,Scam artist or try to con money for 'repairs' remote - exposing your computer to all kinds of possibilities of hacking-, or phishing for personal details.
Threaten them with the FBI if they try again.
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I continue to receive phone calls from someone saying they are from microsoft.
Could you tell me, how you would contact me to tell me that I had downloaded a VIRUS. Because I keep getting phone calls from someone saying they are from microsoft.
Could you tell me, how you would contact me to tell me that I had downloaded a VIRUS. Because I keep getting phone calls from someone saying they are from microsoft.
They are * not * Microsoft. This is a complete scam and one that has become very common these days. Do anything they tell you to do and hang up on them.
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Received a call from someone claiming to be with Microsoft, it is a call or a scam?
Hi all
I live in Switzerland, but am British and a mac user (no groans please) although I Mac office installed.In any case, tonight I received a call from an Asian woman of this phone number 00441865600154, the 1st time, I pressed the wrong button and cut them but they were recalled to work and she said she was from MS and my computer downloaded hacking software and had it flashed an alert at Microsoft. The line was very very bad and I've been cut called the number back and I just domestic type normal BT mail voice... scam or real?MS have the ability to track these things, and how they know my phone number to the House Switzerland?
I am a little freaked by the present, any help would be greatly appreciated.It is a scam, Microsoft does not call for end-users, because I don't think that they follow everyone. All calls more like this contempt please and offer the information for them. Total scam.
They probably bought a list of phone numbers from somewhere or they get telephone directories in Europe. Not too sure about all other methods. That would be my guess.
I hope this helps.
Jim
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