Received a phone call claiming to be from Microsoft

Original title: phone scam?

I received a call from someone claiming to be from Microsoft. He said that one of my computers was not related to obtaining updates and I had to fix it. He said that does not connect would cause my computer down.
I did not trust the person at all, it provided no evidence that he was from Microsoft when asked and he kept trying to get me out on my computer for him.

Actually one of my computers has been freezing / crashing a lot but I just assumed it was because it is now old enough for a laptop. Is everything "that connects only not updates, causing accidents" actually a thing? Or I was right not to trust this person?

Hello

Please start a new thread in the forums for your version of Windows and we
will try to help with performance issues.

===========

Yes, it's a SCAM!

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Scams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

How to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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