Received a phone call claiming to be from Microsoft
Original title: phone scam?
I received a call from someone claiming to be from Microsoft. He said that one of my computers was not related to obtaining updates and I had to fix it. He said that does not connect would cause my computer down.
I did not trust the person at all, it provided no evidence that he was from Microsoft when asked and he kept trying to get me out on my computer for him.
Actually one of my computers has been freezing / crashing a lot but I just assumed it was because it is now old enough for a laptop. Is everything "that connects only not updates, causing accidents" actually a thing? Or I was right not to trust this person?
Hello
Please start a new thread in the forums for your version of Windows and we
will try to help with performance issues.
===========
Yes, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Scams by e-mail or web: how to protect yourself - understands what to do if you
think you've been scammed.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
How to recognize phishing e-mails, phone calls or links
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx
In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.
The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx
No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.
Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx
Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3
Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1
Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0
Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
Similar Questions
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Has anyone had any strange phone calls claiming to be from Microsoft? Phone number when you dial 1471 is: 007277489117
Hello
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
-
Phone call claiming to be from Microsoft
I also received a phone call from the India that claims to be from Microsoft. They said that my computer had a bad virus. I gave them remote access to my computer. Also the last 6 digits of my registration code. Now, I think I messed up royally. I'm in trouble and can someone that I can't access my computer information now?
Hello
Microsoft never contact you unless you request them
It's another scam
and there is a very strong possibility that the security of your computer has been compromised as you gave them remote access
If you perform banking operations of the internet etc I suggest you also change passwords etc.
of course, everything is in order, I recommend you to reinstall the operating system for more safety
Here are the different methods to reinstall vista:
Contact the computer manufacturer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F10 or F11 or Alt + F10, 0 at startup to start the recovery process according to the manufacturer
Ask them of the exact key sequence
or borrow a microsoft dvd vista
Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer
they contain all versions of vista
This is the product key that determines which version of vista is installed
Save all data, because it will be lost, do the above
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Strange phone calls claiming to be from Microsoft Support...
Did someone received phone calls of a contender unlisted number to the Technical Support team of Microsoft in what concerns the Elimination of malware and ask you to follow the steps to access your computer? I hung up on them because I didn't think it was legitimate.
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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because of malicious material. I told him not to call again as she begins to ask personal questions about time leave us here for work, etc. What happened to someone else? I know it was probably a stupid but its really weird still.
It's a scam. I'm glad you don't fall for it. All other calls suggest that tell you the caller you brought calls to the police who should dissuade continue to harass you.
See the following links for more information:
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://www.mypchealth.co.UK/GuideScam.php
Kind regards...
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Phone call claiming to be from the Windows team
I just received a phone call claiming to be from the Windows team in Ontario (Canada) saying that my computer was downloading tons of things on the web, and it had infected and it was my computer. I'm guessing it's a scam?
Fake phone calls to technical support
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
-
Unknown call claiming to be from Microsoft
Original title: the files infected
Tonight, I received a phone call from a man claiming to be from Microsoft. He said that they have received information that I have files on my computer infected and that he wanted to guide me through taking them off. I told him I couldn't right now and he'll call back me tomorrow. I need to know if this is true or a scam. How does someone know if I had infected files on my computer at home?
Any help would be appreciated. Thank you.
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumersWhat is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.htmlAnd see this post by bhringer
http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply -
Someone called claiming to be from Microsoft is a scam?
The other day, someone called me claiming to be from microsoft and said there was something wrong with my computer. He said it could crash any time thay I had no protection and had me find this place that he said proves that my computer was in jeopardy and he told me to look for this site BLAH threw google then I was suppose to download it. That's when I hung up on him. Is - this ligit?
Hello Joannewalker,
You have done while hanging up. It's a scam. The only way that someone can say that if you have a problem with your PC is if tell 'you' them.
This link will give you more information:'t-fall-for-phony-phone-tech-support/e5576f0a-827e-4fc0-a4b1-707add212065 http://answers.microsoft.com/en-us/windows/forum/windows_7-security/please-read-don
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Phone scam. Call claiming to be from Microsoft.
Original title: phone scam
Received a call from 23-456-7809 today, and he told me he worked for Microsoft and said that my computer has a lot of viruses from the internet. He was also an Indian man. Then he told me to go to run and type 'inf', from there, he said all these files affect my computer and remove any that you don't recognize. I delete anything thankfully. After that he told me to type something else in the Run dialog box and causes the word "cat", I don't remember what the rest of it was but it was a www site. This is when I knew this guy was playing me. I was not followed to type in the site "www" and "cat" in the Run dialog box. I hooked immediately after. My question is if I am at risk because I typed in 'inf '? Give him no personal information or credit card etc. numbers. Just did my Norton anti virus run and 36 risk came after the call that have been removed from my computer. I've was type in 'inf' in the run box for this guy, Im right ok?
It took anytime control of your computer? The part 'cat' makes me leary. If it did not control, he could well have stolen information that puts you at high risk. insofar as a bank or other sensitive sites, you have the passwords for.
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx -
Received a phone call stating that they were Microsoft and that my system has a problem.
scaming
I had someone ring me and said they were by microsoft and my computer has been hack by someone after the words were uttered between us that I told them I wanted nothing to do with them they delitedall programs of my accountleaving a white screen
Hello
It's a scam.
You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
-
Original title: Email
Hi, I got an email saying it's from microsoft and it said that it should sign a contract with in a few days, or they will be takeing out of our computer is this really form microsoft?
Hello
It seems to be another scam.
Please read this Microsoft for information about these types of scams.
"Scams by email or web: how to protect yourself.
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
Scams can contain the following:
Alarmist messages and threats of closure of the account.
Promises of money for little or no effort.
Treats as its too good to be true.
Requests to make a donation to a charity after a disaster that has been in the news.
Bad grammar and spelling.
How to report a scam
You can use Microsoft tools to report an alleged scam.
Internet Explorer. While you are on a suspicious site, click on the gear icon, then tap on Security. Then click on Report Unsafe website and use the web page that is displayed to inform the Web site.
Hotmail. If you receive a suspicious email message that asks for personal information, click on the checkbox next to the message in your Hotmail Inbox. Click on mark as , then point to Phishing scam.
Microsoft Office Outlook. Attach the suspicious email message to a new e-mail message and send it to * address email is removed from the privacy *. To find out how to join an e-mail message to an e-mail message, see attach a file or other item to an e-mail message.
See you soon.
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Call claiming to be from Microsoft
Original title: *.
h
announcement a call if Microsoft eng on the phone is gone on my computer tried to sell me a product smelled a rat, but he put a password in my computer can enter treid to go in safe mode but cannot move the keys to access help.
a call if Microsoft eng on the phone is gone on my computer tried to sell me a product smelt a rat but he put a password in my computer can enter treid to go in safe mode but cannot move the keys to access help.
Looks like you have been scammed.
Hacking the password of Windows XP is really not so difficult - but no one can tell you directly how do it here (but anyone with the ability to enter words in a Google search could find it.)
Given that they even did that - I suggest you call all financial institutions and warn them that you may have been compromised and put show them on your credit cards and bank accounts. Change all your passwords (local and remote) immediately. Reset all router routers/switches/wireless hardware you default and configure back with new passwords as well. -
I received a phone call this morning and I have not found a way to contact you.
* Original title: Robinson
I m looking for a man who phoned me this morning, I don't remember his name was 'Robinson' or similar.
Your best customer.
(I have not found another way to communicate with you, sorry!)
Contact me :)
Hello
- Is that what you received a phone call claiming Microsoft?
- You have problems with your computer?
Microsoft or our partners make unsolicited phone calls (also known as the telephone canvassing) you charge for security patches or software.
I would like you to check out the links for more information.
Avoid scams to phone for tech support
How to combat scams to phone for tech support
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support&WA=wsignin1.0
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Hope this information helps. If you have any questions, please let us know.
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I received a phone call from someone claiming to be a "Microsoft certified technician.
I received a phone call from someone claiming to be a "Microsoft certified technician. Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer. This happened to someone else? I guess it's a scam.
Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.
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I received a phone call from someone claiming to be from Microsoft, it's a scam
A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID). Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.
Please advise me how to proceed. I asked them to call back tomorrow.
Thanks in advance,
PAM
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
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