I received a phone call this morning and I have not found a way to contact you.

* Original title: Robinson

I m looking for a man who phoned me this morning, I don't remember his name was 'Robinson' or similar.

Your best customer.

(I have not found another way to communicate with you, sorry!)

Contact me :)

Hello

  1. Is that what you received a phone call claiming Microsoft?
  2. You have problems with your computer?

Microsoft or our partners make unsolicited phone calls (also known as the telephone canvassing) you charge for security patches or software.

I would like you to check out the links for more information.

Avoid scams to phone for tech support

How to combat scams to phone for tech support

http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support&WA=wsignin1.0

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Hope this information helps. If you have any questions, please let us know.

Tags: Windows

Similar Questions

  • My computer has been destroyed and I have to re - install all my software.  I found my Adobe Acrobat order with serial number, but I have not found a way to re - download the product.

    I need to re - install Adobe Acrobat X or XI (I do not remember that I am brush up of ashes).  I bought a laptop another Sager... extremely good by the way, came out to the orders and the serial numbers for my order and got the serial number, number and (even though I found the cover later in all the undesirable), but I have not found a way to download the product again.

    How can I get the url of re - download product Adobe X, plug my serial number and reactivate the product.  My phone number is the same as when I bought the product, as is my email address, if this isn't a con man who has grabbed my box and fled with her.

    It is the most important issue, and I added only the following at the bottom for people considering the upgrade to Windows 10 RAID arrays.

    Please let me know as soon as POSSIBLE.

    BTW, I'll have to send my phone to SAGER, because I wanted it it configured in RAID 1 and all drivers are now included in Windows 10 and if not, they have a large database they find the driver for any device the problem is with, except the driver for the disks RAID 1 array.  I called MS and I said I was on the phone to Intel who did the MOBO with the hardware RAID and tthat MS Windows 10 kept crashing whenever we tried to load drivers RAID 1.  It is a known issue for Intel.  Microsoft just laughing about it.  Has anyone experience this problem at the moment?

    Post edited by: John Regus

    Acrobat X and XI downloads are available here, but you need to know is you have a license for, like your s/n will not work with the wrong version: download Pro or Standard versions of Acrobat DC, XI or X

  • I got a strange phone call this morning at 07:00 they said they were windows but when I checked my number THAT SENMUKTA word was all that appeared?

    At 07:00 this morning, I got a strange call from what they said was Windows. They wanted me to go start my computer and of course I refused. When I checked my identity the only word he was SENMUKTA. What was that some kind of scam or what. Please check this and let me know. Hope you can take care of that. I changed my password on some of my accounts.  Thank you for your help.

    On Monday, October 8, 2012 12:41:19 + 0000, ThomasFren wrote:

    At 07:00 this morning, I got a strange call from what they said was Windows. They wanted me to go start my computer and of course I refused. When I checked my identity the only word he was SENMUKTA. What was that some kind of scam or what. Please check this and let me know. Hope you can take care of that. I changed my password on some of my accounts.  Thank you for your help.

    It's a scam and with various names and phone numbers, is
    very frequent lately. See
    http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

    In addition to their money get on your part to do anything of any value,
    If you leave them in your computer, which knows what losses they did are
    where confidential information they stole.

    So if you have done so, I highly recommend that you do both of the following
    immediately:

    1 do a clean reinstall of Windows.
    2. change all of your passwords, especially banks or other
    financial sites.

    However if you refused to let them in your computer, you're safe
    and there is no need to do the foregoing. You can't even
    change the password that you did.

    Ken Blake, Microsoft MVP

  • I got a message this morning, and I'm not sure I did the right thing. He asked something about airports or restaurants?

    no problem with Mozilla. I just got a message on safety and use in airports and restaurants. I unchecked something. I'm not very savvy computer. I don't want to spoil anything. Sorry I can't be more helpful.

    I am afraid that we cannot help you if you are not sure of what the message was. I suggest that you try to run some scans on your computer to search the software malware, Troubleshooting Firefox problems caused by malicious software

  • I turn off my microphone 2006 money and I have not found it runs always why he didn't leave when I get out

    when im using my money 2006 after im done and save a run I go out, when I do something else, it shows money is still running

    Questions of money to be made here: http://social.microsoft.com/Forums/en-US/money/threads

  • Received a phone call that is supposed to come from Microsoft Help Desk all downloaded on my computer junk files! Is it a scam?

    I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.

    The sounds of all of this as a scam to me! I have no way of verifying that this person has been Microsoft at all, and I can't imagine Microsoft never call someone at home like that. I guess it was someone trying to access my computer for criminal purposes. I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.

    Can anyone offer me any advice?

    We play, November 25, 2010 12:02:38 + 0000, Rackett Player wrote:
     
     
    > I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.
    >
    > The sounds of all of this as a scam to me!
     
     
    ................................................................................................
     
    You are absolutely right. It * is * a scam.
     
    ................................................................................................
     
     
    > I have no way of verifying that this person had Microsoft
     
    ................................................................................................
     
     
    It certainly wasn't.
     
    ................................................................................................
     
     
    > and I can't imagine Microsoft never call someone at home like that.
     
     
    ................................................................................................
     
     
    You are absolutely right. They * never * do this.
     
    ................................................................................................
     
     
     
    > I guess it was someone trying to access my computer for criminal purposes.
     
     
    ................................................................................................
     
     
    Once again, all the way to the right.
     
    ................................................................................................
     
     
    > I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.
    >
    > Can someone offer me advice?
     
    ................................................................................................
     
    Follow your instincts here. They are quite correct.
     

    Ken Blake (MS-MVP)

  • Computer does not allow me to sign in my account and I have not changed my PWD.

    Computer does not allow me to sign in my account and I have not changed my PWD.

    You give enough information

    Read this info:

    http://support.Microsoft.com/default.aspx/KB/189126

    "Microsoft's strategy concerning lost or forgotten passwords"

    Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    ·                         Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not work:

    http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

    Difficulty of a corrupted user profile

    After creating the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://support.Microsoft.com/kb/947242

    A temporary profile is loaded after you connect to a Windows Vista-based system

    See you soon.

    Mick Murphy - Microsoft partner

  • Why am I suddenly the following error message: "the specified location is reserved by the operating system and is not allowed. Please choose another location. "I've been recording all night and I have not changed the settings.

    Why am I suddenly the following error message: "the specified location is reserved by the operating system and is not allowed. Please choose another location. "I've been recording all night and I have not changed the settings.

    toml12632875 wrote:

    I've been recording all night and I have not changed the settings.

    You have completed a disc to its ability, by chance?

  • I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem

    I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details.  This could be a problem

    Hello Ann,.

    If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • We received a phone call saying that Microsoft could not send us updates. Is this a legitimate call and you can do the updates direcetly online?

    We received several calls saying updates could not be performed on our computer.  We were warned that the computer may crash.  They asked us to turn on our computer and they would try to make updates in this way.  I have a question the legitimacy of the request and how they got to our phone number.  Please respond by email and tell me it is OK.  In addition, the appellant also had a strong accent, it was very difficult to even understand.  Thank you for your response.

    Scam!

    I received a phone call from someone who claims to have a Virus
    http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001
    (10 Aug-09 &ff; 44 pages/88 posts from 27 Jan-12)

    Avoid scams phone & other support Tech Cyber scams
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Avoid scams that use the Microsoft name fraudulently [phone & email]
    http://www.Microsoft.com/security/online-privacy/msName.aspx

  • I received a phone call from someone claiming to be from Microsoft and want to access my computer. Is it a scam?

    Telephone scam

    I received two calls this morning, an hour outside, a male born foreigner (Indian accent) claiming to be technical maintenance for Microsoft. Said that they have received my computer error messages and it is probably due to a virus or malware. I wanted to turn on my computer, so he could prove to me. Is it a scam? What should I do?

    Hello

    Yes, it's a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Today I received a phone call from 'Human IT Solutions'. The operator said that I had reported an error and asked me to log in

    Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.

    Today I received a phone call from 'Human IT Solutions'.  The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with.  I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '.  This opened "Event Viewer".  At this point I told him I was not willing to go far and he didn't send me the "fix."  He said that his company had no authorization to send emails and our conversation ended.  I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have).  Anyone got any ideas on the question of whether I have done the right thing or how to say MS?

    ADF

    Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.

    Today I received a phone call from 'Human IT Solutions'.  The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with.  I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '.  This opened "Event Viewer".  At this point I told him I was not willing to go far and he didn't send me the "fix."  He said that his company had no authorization to send emails and our conversation ended.  I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have).  Anyone got any ideas on the question of whether I have done the right thing or how to say MS?

    ADF

    ADF, I received today a similar appeal.  When I questioned his information on the company, he was very defensive and said "I have no cold calling, I'm in East London" I asked him to give me the name of the software MS causing errors, during which he compiled a long list of file extensions and avoided the question.  When I asked her name and phone number so I can get my husband to call him back, he began to read a number on phone, but the figures '0-1', the line was cut off.

    I'm sure you made the right choice in putting an end to the conversation of what I lived today.  I have no idea how you would report to Microsoft, but wanted a response to you here to support your actions!

  • I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system for necessary repairs

    * O.T. > phone call

    I received a phone call today (a third) saying that my computer has been hacked and that they need to get into my system to make the necessary repairs.   They have stated that they are from Microsoft but I didn't honestly believe that.  Has anyone else had these calls?

    Thousands have and you have reason to be wary.

    Read this

    http://blogs.Microsoft.com/Cybertrust/2014/06/26/is-that-call-from-Microsoft-a-scam/

  • I received 3 phone calls informing me that Windows Defender is hurting my computer and they will refund my money.

    * Original title: Windows Defender

    I received 3 phone calls informing me that Windows Defender is hurting my computer and they will refund my money. He also wants me to turn on my computer... I put him up until I can get the information... is it a hoax?  Thanks for any help...

    Hello

    Windows Defender is the antivirus integrated in Windows 8/8.1/10 and do NOT harm your computer.

    It protects your computer.

    @@@@@@@@@@@@@@@@@@@@@@@@@@

    Here's the advice I give on this type of phone calls:

    It's a scam.

    We have all the errors and warnings in our Event Viewer, which is another ploy they use to scare you

    Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

    You are the only person who knows if you gave them remote access.

    If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

    If you use your online credit card, cancel and get a new one issued to you.

    And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

    @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

    And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

    There is an article in the link I'm you provide at the end of this one

    Read this Information from Microsoft:

    "Avoid scams to phone for tech support.

    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Don't be fooled of unsolicited calls. Don't provide personal information.

    Here are some of the organizations that cyber criminals claim to come:

    • Helpdesk Windows

    • Windows repair center

    • Microsoft technical support

    • Microsoft technical support

    • Windows Support Group Technical Department

    • Microsoft Research and Development Team (team of Microsoft R & D)

    Report phone scams

    See you soon.

  • I also received a phone call from an Indian man who claims to make Windows and I have a Virus

    I also received a phone call from an Indian man who said I had a virus, I did not open anything but try to connect but could not it says something like unable to connect that someonelse is connected, I tried to log on my girls password and the same thing happened there. When I closed the computer and re entered my password allowed me right there. My question is I did not open anything when he was on the phone I just connected, he was hacking my computer or was pure coincidence. I don't do banking over the internet, but I paid for a few things on the line and I'm afraid that he can get any substance persional. Help, please! Thank you

    Only way he could access your computer is if you gave him the passwords, or enables a remote access connection by... you should have to install Teamviewer, Logmein or other legitimate applications and then give the code to access it.

    Here are some other links you find interesting... extends over what you might have faced if you let scammers in your computer.

    http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-fell-for-the-eventvwr-phone-scam/8e79cd60-0a09-4ED6-85b0-056230878815?page=1

    Kind regards...

Maybe you are looking for

  • 3 15 Flex - lag entered WIn 10

    I upgraded my Flex 3 to 10 Windows and everything seems to work, but I'm extremely annoying "freezes" with entry. For example, if I move the mouse (touchpad or mouse USB separated) permanently, it will freeze for a moment once every few seconds. The

  • X 34 predator and longer DisplayPort cable?

    Can someone point me in the direction of 3 m DisplayPort cable you know certainly works with the X 34? I bought two now, and a cable samsung of marks other than a no-name brand and they do not work with the x 34. Thank you.

  • DVD PLAYER CAN'T READ DVD MEDIA IN THE STUDIO HYBRID DESKTOP

    You will appreciate the help a lot about this question. I have the desktop studio hybrid 140G. For the past few weeks the cd/dvd drive rom played inconsistent dvd media files. But since last week it has completely stopped playing DVD media. Although

  • Dell Precision T3500 and SPDIF Port

    Hello I'm in the market for a new computer because my old HP died and I really like the Dell Precision T3500. I would like to put one of my old graphics card in the new Precision T3500, a Nvidia Geforce 8500 GT because it has a HDMI port on it and I

  • Recovery partition engage F11 starts after stock Win7 installed - Probook 4520 s

    Laptop: HP Probook 4520 s (with the Energy Star label) OS: Windows 7 32-bit Error: Nothing happens when you press F11 at startup Deliver changes: installed Windows 7 from stock disc Windows 7 I am a PC technician with quite a few years behind me, but