Received the call from an individual claiming to work for Windows and say I'm infected

original title: my computer has been hacked?

Last night, someone called claiming me to work for Windows. This person has convinced me that my computer was seriously infected by several viruses. The appellant directed me to a company called Fix on click to remove these viruses and I ended up paying to remove viruses. Later I became worried that it might be a scam and that these people may have done something to my computer. I am a novice on computers and really need help or information about it. Thank you!

Please contact security for the microsoft consumer support for assistance

https://consumersecuritysupport.Microsoft.com/

Or

You can also report Center internet crime complaint center if necessary

http://www.ic3.gov/complaint/default.aspx

Accepts the Internet Crime Complaint Center
Online Internet crime complaints by the person who believes they were
victim of fraud or filed by a third party to the complainant.
This includes threats involving money or do some shopping, computer, hacking, identity theft...

Some of the questions you can report includes
* Someone has had access to your computer system or you have been affected by a virus...
* Someone would have managed to access your accounts online...
* someone tried to trick you in buying, selling or renting something.
* Someone tried to fool you on your money or identification information or someone has stolen or tried to steal your identity or identity information belonging to you...

Please see the website below for more information on what to do next

http://www.Microsoft.com/athome/security/Bank/PhishingVictim.mspx

I hope that the information above can help you cope with this situation

Good luck if this post can help solve your problem, please click the 'Mark as answer"or if you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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    This is not Microsoft

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    ===================

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    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
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    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

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