Recently had a phone call from a person identified as a Microsoft employee and she warned me that my system was sending error messages

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• I just had a phone call from a person claiming to be microsoft saying that I had pressing problems and want me to open the event viewer... was that microsoft really do that?

  It was a real person from Microsoft or a marketing attempt? The person named name and my address (I know doesn't mean anything) and says that I have problems with viruses etc. download on my computer

  Hi Elizabeth,.

  It is definitely a scam any.  Microsoft did not communicate people this way.  Ignore them - hang up on them.  In addition to not let them connect to your system, do not allow direct you to a Web site or download anything they suggest - it can be worse than just a marketing effort and an attempt to infect, hack, get information about identity theft or otherwise affect your system (and it may be an effort to marketing as well to infect and then you sell a product to remove infections - which may or may not) not work and most likely the product itself is an infection still further or hacking).

  Good job on caution and check first.  Play well!  You yourself have potentially saved a lot of grief.  They are the same type of thing by e-mail, and Microsoft is not communicate with people that way either about this sort of thing, then ignore and junk all these messages and DO NOT open the attachments to these messages.  Just remove them completely.

  Good luck and best wishes!

• I just had a phone call from a person who said that it is Windows

  Original title: inf junk - scam

  I just had a phone call from a person who said that it is Windows (non-Microsoft) and said I have viruses that have made some of my windows certificates expire and he would help me to restore the certificates so that I can delete the infected files.  "" I followed some of its directives, i.e. you press Start key simultaneously with the letter e R and typed in "inf junks.  It said that all of the files that were listed are infected files.  He had me so close that window and type ammyy.com who brought up a remote coelio.  I told him I was hesitant to do it, but in order to varify that it was, I would call him back.  He gave me the 'john' and phone 905-588-7942 # name.  I hope that it has not reached way triggers a virus in my being gone that far.  Any suggestions?

  Hello BruceHiggins,

  In addition information of No Mo, I have included some URLS from users who have experienced the same telephone call you under.

  Scam phone call pretending to be Windows support:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/scam-phone-call-claiming-to-be-from-Windows/193f0a33-4ad9-4a07-96eb-9a7e3debb269

  I received a phone call from someone who claims to have a Virus:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-call-from-someone-claiming-i/4489f388-d6de-416d-9158-0079764bb001

  Thank you

  James

• Just had a phone call from a person calling themselves PC Tech and must stop their go more away

  Just had a phone call from a person calling themselves PC Tech Support, acting on behalf of BT, Virgin, AOL, etc. informing me that my computer was infected by a virus, and tells me to download Teamviewer.com so that they could report all files on my computer that have been contaminated. Now, I am very concerned that it is a scam and I finished the call, as they were eager to get paid £144 for 10years security coverage. I was told that my current security system was not compatible with my server. Please I left some scammers in my computer and how do I ensure them go further?

  On Saturday, February 4, 2012 12:15:49 + 0000, Jean Bell wrote:

  Just had a phone call from a person calling themselves PC Tech Support, acting on behalf of BT, Virgin, AOL, etc. informing me that my computer was infected by a virus, and tells me to download Teamviewer.com so that they could report all files on my computer that have been contaminated. Now, I am very concerned that it is a scam and I finished the call, as they were eager to get paid? 144 for 10years security coverage. I was told that my current security system was not compatible with my server. Please I left some scammers in my computer and how do I ensure them go further?

  This is a scam and that is becoming more and more common lately. But
  worse, if you leave them in your computer, which knows what losses are that they
  done there, or what confidential information they stole.
  So, if you did. I highly recommend that you do both of the following
  immediately:

  1 do a clean reinstall of Windows.
  2. change all of your passwords, especially banks or other
  financial sites.

  Ken Blake

• Continue to receive phone calls from a person claiming to be Microsoft's London saying that my phone sends messages of error for them

  Original title: Security

  Hello, I keep getting phone calls from a person claiming to be from London saying microsoft my phone sends error for them messages constantly and I have to follow the instructions they try to tell me over the phone, I don't have resisted that so far, but im more and several phone calls, I didn't gave them no information whatsoever

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Call to access the computer, recently received a phone call from someone saying that my computer has a virus online damage the hard drive.

  Recently received a phone call from a person saying that my computer has a virus online damage the hard drive.  They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it.  Is this a new type of fraud that goes around?

  It is not a new type of fraud, but it IS a scam.  MS does not give that kind of information, and they do not call users.

• I got a phone call from a benny edwards who said Microsoft and had found problems with my computer.

  * Original title: defraud my computer

  I got a phone call from a benny edwards who said Microsoft had found problems with my computer and the pirates had gotten him. As I have had some problems recently with the computer, I thought it was authentic and fell for it? After a long telephone conversation, he forced me to accept that my Bullguard anti virus and my malware Remover is not enough to protect the computer and forced me to buy a program from Microsoft (this man of course) not microsoft. It supports the remote computer, and then forced me to give him my details, name, address, telephone number and age and of course the fool that I am, my credit card number, the penny dropped when he asked the Envoy of money via western union.  When I told her that I was closing the phone call, he told fort and wiped a number of things from my computer, the computer wasn't sure.  I ran my scanner (twice) bullguard, run my anti malware program, changed my password and order my credit card, is there something more I can do?

  To protect yourself, your information and your PC, follow these steps:

  • Change your computer password, change the password on your main email account and change the password for all accounts, including your Bank and credit.
  • Immediately scan your PC with the Microsoft Security Scanner to see if you have the tools malicious/phishing software installed on your PC.
  • As a third step, I recommend that you run the verification of Security Essentials on this page. The check will ensure that the security features in Windows are normally very active and running.
  • Personally, I have a clean Windows installation, because something could have been tampered with.

  For more information, visit the Microsoft Internet and Security Safety Center

  For more information on how you can these types of phone scams, visit this site.

  I hope this information has helped. Let us know if you have any additional questions.

• Received phone calls from a person claiming to be with Microsoft, is it a scam?

  I am running xp professional.  Recently, I received 3 phone calls from a person coming from microsoft telling me that they have detected serious threats on my computer. He speaks with an accent very hard and I can't understand it.  Is - is this legitimate?  If Yes, how can I talk to someone, I can understand?

  It is not legitimate. It's a scam.

• Phone calls from a person claiming ot be a Microsoft Contractor regarding the INF file

  I get phone calls from a person claiming to be a Microsoft contractor.  He said that my computer has been hacked and wanted me to access my INF file so I could correct and stop piracy. I have trouble understanding what he said because his accent was so heavy. Why a caller would want me to access my INF file?  He seeks access to my computer?  Can hacking really stop this drive?  Microsoft really knows when someone hacked my computer? Help!

  Hello

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem.

  Xinfinity Tech

  I continue to receive phone calls from a person to Xinfinity Tech. They insist that they are related to Windows and that if I go to their website they can solve the problem. I don't trust someone who calls me on the phone like that. Are they legitimate?

  Are they legitimate?

  No!  See...

  I received a phone call from someone who claims to have a Virus
       http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001

  Avoid scams phone & other support Tech Cyber scams
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Avoid scams that use the Microsoft name fraudulently [phone & email]
  http://www.Microsoft.com/security/online-privacy/msName.aspx

• I get phone calls from a person telling me that my email is corrupted

  Corrupted e-mail

  I get phone calls from a person telling me that my email is corrupt and trying to connect to my computer, so they can solve the problem.  I have not heard any questions about msn email be corrupted.  Want some answers.

  Hi CLAUDEFRANCIS,

  Microsoft introduces not calls to customers about technical assistance. More than likely the person calling you is a scam. For your protection, do not provide information personal to that person or him allows to access your machine remotely.

• I received several phone calls from a person claiming there is problem on my pc

  original title: phone calls

  I received several phone calls from a person claiming it is your business. Is this a real employee with your company? He says there is a problem with my PC and he can fix my computer. Is it a scam?

  Please see the article on the link below.
  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-security/i-received-a-phone-callemail-from-someone-saying/968f23dc-b7c1-4C8E-95A2-f89dde500ab8

• I got a phone call from a person claiming to be from the care team of the windows service how they got my number

  I got a phone call from a person claiming to be from the care team of the windows service how they got my number and I took his number, I think it's fake

  Hello

  There are telephone directories, etc., etc.

  It's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• I received a phone call from someone claiming to be a "Microsoft certified technician.

  I received a phone call from someone claiming to be a "Microsoft certified technician.  Says that Microsoft has received error messages indicating my computer has downloaded many malicious files and wants to end it through my computer.  This happened to someone else?  I guess it's a scam.

  Thank you for this information .my computer is locked. information read to needing a password before you can open your computer. I stopped and will not open up to what some tec watch. I am now on my laptop.

• Phone call from a person claiming to be from Microsoft

  Original title: a person with Indian Accent, keeps calling saying he is from Microsoft and needs to enter into my computer, because I have a Virus, is that Microsoft really?

  A person, guard call me on the phone, identifying himself as a Microsoft employee.  He said: I have a Virus and need to access my computer to solve him will call back today.  Microsoft do this?  I have never had this before and have not signed up for what.

  Thank you

  Hi Larry!

  It's definitely a SCAM! Please tell these people to not to phone you again and hang on!

  Please read this: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
  as well as all the answers in this thread: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/unsolicited-phone-call-from-windows-representative/4c37c65b-4366-43b5-a0f3-ecd3f57187e2

  See you soon
  Julia