Recently registered a product and it does not appear in my account.  About how long usually does to present?

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• Silver payment plan "Photograph" has been removed from the account, but creative cloud changes were on the site for the products and also do not appear on the site as my payment was perfect (but money has been withdrawn) sorry for my English.

  Payment plan 'picture '.

  Money was withdrawn from the account, but creative cloud changes were products on the site and also does not appear on the site as my payment was perfect (but money was withdrawn)

  Sorry for my English.

  Hi Vladislav % 20parfyonov,

  I saw the Adobe ID (email address) you used to post here and can see that you have a plan of creative photography of cloud are recorded.

  Please make sure you use the same Adobe ID (email address) that you used to purchase the subscription to connect to the Web site.

  Adobe trial and purchased applications are the same, you can download the application once installed, creative cloud it invites you to connect, use the following link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Once logged in go to APP and tab install CC 2015 Photoshop and Lightroom CC 2015 from there.

  * NOTE: Please make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it then just turn off the firewall for awhile disconnect you and you connect on the creative application of cloud and check.

  Let us know if that helps.

• My product does not appear in my account

  Nice day!

  So I bought my Adobe Student Creative suit 3 years, but it does not appear in my account. I lost the DVD, however, I, for example, the serial number of the PS, the issue of mandate, and the Bill, but I'm not able to find my product number. Is it possible to download the trial without having this issue? I can restore the number somehow?

  See you soon!

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  http://www.Adobe.com/downloads/other-downloads.html

  CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html

  CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

  CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

• dad bought me a computer PORTABLE from NUTRIGEST I HAVE BEEN out of the CITY FOR SOME TIME AND LATER BETWEEN the AUTHENTICITY CODE PRODUCT, AND IT's not SAYIING VALID, BUT I KNOW THAT CANT BE REAL CODE IS

  dad bought me a computer PORTABLE from NUTRIGEST I HAVE BEEN out of the CITY FOR SOME TIME AND LATER BETWEEN the AUTHENTICITY CODE PRODUCT, AND IT's not SAYIING VALID, BUT I KNOW THAT can NOT BE TRUE

  If it is a new machine call or go to circuit city and get them fixed.  If they sold you the laptop, indicating that it included Windows XP then the onus is on them that provide you a valid COA and the product key.

  John

• I'm trying to return a product, and I do not get. I keep on my request. Order number: AD004292949BR. I thank very you much in advance!

  I'm trying to return a product, and I do not get. I keep on my request. Order number: AD004292949BR. I thank very you much in advance!

  Hi maria,

  I see that you have the subscription for export to Adobe PDF format.  If you want to cancel the subscription, you will need to contact our support team. Please follow this link Contact Customer Care, Sign In using your Adobe ID & click on "still need help? Contact us "button to throw the cat.

  Kind regards
  Nicos

• My subscription to photoshop is not appear on my account in the plans and products.

  My subscription to photoshop is not appear on my account in the plans and products. I know I have it well because I use it and pay $9.99 per month. Any help?

  I can't find any subscription/product associated with this adobe ID.

  Please check if you have any other email associated with Adobe.

  Kind regards

  Hervé Khare

• I've upgraded to 2015 CC Photoshop today.  However, the quick selection tools and brush do not appear in a circular/round shape.  I tried to use the support key to enlarge to see if that brings the circle/round view form, but does not work.  All the I

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  Remove the caps lock

• I JUST PAID A CLOUD CREATIVE LICENSE AND PAYMENT DOES NOT APPEAR ON MY ACCOUNT!

  I paid for a license of creative cloud, the number of payment is:

  10042714459

  
  

  My credit card has been charged, and this license does not appear on my account. Several times I chatted with support and nothing happened, I think that Adobe has stolen my money. Please I need an answer as soon as POSSIBLE!

  
  

  My Adobe ID is: deleted personal information >

  Is the latest issue of frequency: 0215717942

  
  

  Thanks for your help.

  
  

  Alejandro
  

  Post edited by: Ani * Adobe

  Hello

  Your order has been cancelled and refunded. Invite you to place a new order and it should work.

  ^ Ani

• 'Manage account' does not appear in the Synchronization Options - how can I fix?

  'Manage account' does not appear in the Synchronization Options - how can I fix?

  It will be great if you could share a screenshot of what you see.

  What you trying to do?

  You have already set up your sync account? This is the only case that comes to my mind that prevents you to see the drop down menu. Take a look at this article and let me know if it seems familiar: How can I set up Sync on my computer?

• We moved and we lost the record to go with the microsoft download number modules to our new computer and it will not let us download micro Word > how do we get this registration?

  We moved and we lost the record to go with the microsoft download number modules to our new computer and it will not let us download micro Word > how do we get this registration?

  Unfortunately, if you have lost the product keys for Microsoft software, you will need to buy new software.  Visit the Microsoft store on genuine Microsoft software.

• AM and pm do not appear when I put the time as "hh: mm tt" or "SS tt" on Windows 7

  Hi. I recently installed Windows 7 and everything is ok, but I can't set the time, like I always do.

  You do know that Windows has the set time as "Hh: mm" (a short) and "HH" (a long) by default. I love the 12-hour format, and I always change... But on Windows 7, I put it as "hh: mm tt" and 'SS tt' and 'h' and 'h' do not appear (example: it looks like this--> "07:23" when it is 19:23). Windows is not return an error when I put like that (if I write to you, for example, "hh: mm tt" return returns an error).

  I think it is a bug of Microsoft... any ideas? If I'm right, how can I report this to the company?

  Greetings.

  Hello

  By default, Windows 7 displays the time in 24-hour format, so if you want to get the AM/PM symbols, then proceed as follows:

  1. click on start, type intl.cpl and press ENTER, then the region and language dialog box appears.
  2 here, click the additional settingsbutton that loads the Custom Format window.
  3 now click on the timetab in this window and set the long and short time of hh hh: mm tt.
  4. click on the apply button and your system clock displays now AM or PM (if it is applicable at the time).

  Kind regards
  Amal-Microsoft Support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Order does not appear on the account page

  I need to re - download a policy purchased in 2009. I have the order number, but it does not appear on my account page. How can I find?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hello, I purchased a plan, but it does not appear on my account

  Hello, I purchased a plan, but it does not appear on my account. It is always showing the free account, even though I did not get a Bill. The money was deducted from my account

  Make sure that you sign with the good Adobe Id, you can contact customer service for more details on the order in which you have placed.  [Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is]

• Do the payment plan, on 1 November, and still do not have access to the plan, how to fix this?

  Do the payment plan, on 1 November, and still do not have access to the plan, how to fix this?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Most of the property windows and workspaces do not appear

  Just installed Captivate 5 on Mac 10.6.4, but most of the property windows and workspaces do not appear.

  With only the skin editor and view of connection, I was able to properly record a demo of very simple software. After watching a few tutorials, I realized that there is more to this product that I see. Nothing appears when I try to choose a workspace, display the Filmstrip window, etc. Help?

  Hi Katherine,

  It seems that the preferences of the Captivate has been corrupted. Can you try to delete the preferences for the following location?

  Location of preferences: /Users/ [username] / Library/Preferences

  In this folder, a folder named Adobe Captivate 5 must be present. You can go ahead and delete it.

  Try launching Captivate after deleting this file. Hope it works!

  Concerning

  Antonio Banderas Michel

  http://blogs.Adobe.com/Captivate