Record store external HARD PA4096-1HF4 not detected in Windows 7

HARD drive external model: PA4096-1HF4
Type: Store Art 640 GB, 3.5-inch, USB 2.0

OS: Windows 7 Home Premium

The drive does not appear in the Explorer (PC) or Device Manager or disk management.

Only _ * suggestion * _
I found so far is to uninstall the ports/hubs USB of the machine, then by restarting the machine.
So far, the USB ports work correctly - other devices for example mouse, key USB etc works correctly when it is connected to these ports.

I would like to know:
1. uninstall the USB ports/hubs and restart the problem will be solved?
2. is there an alternative and better solution available?

Thank you.

Have you tested on another computer with Win7 or computer with other operating system?

Tags: Toshiba

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