Records of blackBerry Smartphones

For the life of me I can't create or modify a folder in the main menu.

Is - this another bug?

Or you can create subfolders?

OK found the problem. You can create a new folder in landscape mode...  No portrait?

Defo another bug for the Dev team

Tags: BlackBerry Smartphones

Similar Questions

  • Video recording of blackBerry Smartphones does not work (on the device itself)

    When you try to save a videa, I get the message "to save a videa, insert a memory card.  I have indeed NO card inserted, but in my previous blackberry, I might save it on the device itself.  I already tried to solve via disable the card Support (via options > device > storage > Media Card Support) but to no avail.   Can someone help me?

    Thank you

    Hi @PatDenis! Welcome to the community of BlackBerry Support Forums!

    Unfortunately, you have need of more memory to perform this task, you need a memory card to be able to start recording a video.  Moreover, the 9720 isn't a "BOLD" (according to your profile), it is fair to BlackBerry 9720. See you soon!

    Record a video

  • Video recording of blackBerry Smartphones

    Is there video recording my 8310?  I have not found if she has it.

    Hello

    the video recording will be available for your Blackberry curve when your carrier comes out an upgrade. I think that you have a mobile device OS 4.2.x software (you can check: Home screen > options > on). When 4.3 or later will be available for your company, you can download the HHOS and install it on your blackberry.

    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&thread.ID=6807&jump=true

  • Video record button blackBerry Smartphones does not work

    Version cours.148 and I saw this exact problem posted anywhere else.  When I go to the media, the video and click on the record button that I need to return to the screen of choice of media and I can't seem to start recording.  I tried all the usual things. Does anyone else have this problem?

    Thank you

    Gary

    Solution - really open up the Video Camera to the video camera icon and record from there.  It worked.

  • Records of blackBerry Smartphones / suddenly missing icons

    I don't know exactly how to describe it - I just a few hours ago.  But I turned it and turn it back on and I received a message (several in fact) on the detected errors.  The only option was to say 'ok '.  Now, I have a few icons (browser is one) missing and my e-mail folders are not accessible, but they are there because I tried to add again email accounts and they are already there.

    my camera photo and video icons/folders also are missing.

    example of error message (it just popped up again)

    untrapped exception:

    application

    net_rim_bb_messaging_app (172) does not: process is completed.

    and my only choice is 'ok '.

    I got it fixed!  I removed and reinserted the battery.

  • Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

    My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?

    Hi Bbnoviceja

    Welcome to the Forums of the BlackBerry Support

    Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.

    KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

     

    Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:

    KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

     

    Or:

    KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry

     

    Try it and tell us if you feel any problem.

     

  • BlackBerry smartphones ~ a HELP of EMERGENCY NECESSARY ~ Folder Redirection only shows Desktop - no box to letters or records

    Hi all.  I need help as soon as possible please. I have searched, but probably did not use the right conditions to refine what I was looking for.  But I need someone who can help as soon as possible.

    I have a client with a Bold 9700, I've updated since a curve 8230-, but had similar questions.  In any case, the customer has several folders and rules in Outlook 2007 to move the items in those folders.

    The problem: when I navigate to Options > e-mail settings > Folder Redirection - shows desktop only and it is not extensible.   If I choose to view the folders, I see that browser and nothing related to Outlook folders.  We use the synchronization for ALL wireless and DM is not available for the Office of the customer. (yes I know...)

    What I tried:

    Activation of a new device.

    Remove CMIME and sending Service books.

    Updated the encryption key

    I checked the BES (5.02) to display the parameters of Redirection of customers, I can see the folders and that they are selected, but not on camera.

    Please... Please... Help!

    And thank you for all the suggestions.

    Hey Dare2Be,.

    Welcome to the community of BlackBerry Support Forums.

    Follow these steps to recover the files on the BlackBerry:

    1 wipe the BlackBerry smartphone. Options > Security Options > wipe handheld

    2 remove from the BlackBerry Enterprise Server BlackBerry smartphone user account

    3. When you are prompted to delete the information form that is associated with the mailbox, select Yes

    4. Add users of BlackBerry smartphone on the BlackBerry Enterprise Server

    5. set a new password for activation

    6. do a new Enterprise Activation.

    Once activation is complete, you should see once more records.  Let me know if you encounter any problems.

  • Record to .wav file blackBerry Smartphones.

    I download a program on my 8330 for voice recording and you set the recording file type wave in the program. I need the file to be vague, so it stands by our dictation software. When I try to use the word recorder, I get an error indicating that No supported file type coding.  Any suggestions?

    Thanks in advance

    The site of VR:

    • What are the system requirements for VR + and what devices is available for?

    VR + is compatible with the BlackBerry OS 4.2, so voices can be recorded on BlackBerry 8100 Pearl and BlackBerry 8800

  • Applications blackBerry Smartphones to be recorded in the internal storage card or media other than RAM.

    Hi guys,.
    IAM hrdware configuration set with hand torch
    512 MB of RAM
    4 GB of storage internal

    If I install any appps blackberry app world are those get saved in the RAM memory, which reduces the speed of the aircraft, to help me how do to install applications to the media card or internal storage

    Thank you best regards &,.
    Sandra

    Hello!

    There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

    Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

    The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

    Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

    • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

    On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

    • KB02843 What is the function of low memory manager on the BlackBerry smartphone
    • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
    • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

    Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

    In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

    Good luck!

  • Video recording of blackBerry Q10 Q10 is choppy / breaks

    I had problems during video recording on my Q10. Version of the 10.3.2.556 software. 64 GB Micro SD card, when I record, he cruises the long and then to random points, it suspends recording (as it leaves half a second or a second outside action) before continuing registration. The effect is to make the video portion of the record rough. The stream audio fine without chopping record or pause. Any suggestions about how to fix it? Thanks for your advice. (So useful, I can provide a youtube link to the question that I am trying to describe/fix)

    The most common thing to do after an update which results in problems is to perform an OS reload. Sometimes the update process have errors and others... with a reload often cure the problems.

    Official methods, which will be controlled as to what exact OS versions are available:

    Non-official methods, which are cleaner and allow you to choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

    Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

    You also need to learn the difference between the version of the OS and the version of the software. I suspect that you quoted your value of SR and not the value of your OS. Reference:

    • Article ID: KB23393 How to find the model number and the version of the OS on a BlackBerry smartphone

    Informal tools are all sorted by value of BONE; portals to download show nothing on the values of SR.

    Good luck!

  • ID blocked BB blackBerry smartphones

    Hello

    I tried to access my world of bb in vain, because my bb ID is blocked. I tried several times to ecover, but system kept sending the password on the account that I can't get access.

    Can someone tell me how to solve this problem? I have a BB 8520 curve

    Thank you much for the help

    Hello

    For security reasons, password reset emails never reach the BB itself. So, you need to separate access to this email account to receive and treat the password reset.

    If you used the e-mail account is also available (for example, GMail, Yahoo, etc.), and then simply use a browser/PC and their webmail interface.

    If the email account you used is only accessible through the BB (hosted @carrier, @bb, etc.), then you need to apply a rule to redirect on that account so that you can receive email elsewhere (for example, GMail, Yahoo, etc.):

    • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with
    • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address

    If you really have no way to access this email account, or if the e-mail account has been deleted, then you are stuck... and must make a decision...

    If you have no AppWorld or other files that you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:

    • Be sure to check the link in my sig auto on this post... you need to be sure you have a good local backup on a computer
    • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

    If you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your purchase records BBID/AppWorld prerequisites.

    Good luck!

  • BlackBerry Smartphones not receive emails on my BB Gmail :(

    Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

    Hi Ms_SoSo

    Please try this sequence and see if that helps.

    1 - first record your PDA to your network.

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 send your Service book

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Wait until you receive the registration for each email message on your message box

    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

    Try it and tell us.

  • View blackBerry Smartphone email problems

    I have 3 email addresses Setup on my Bold 9900.  Last week, I must have changed something because everytime I open the messages folder, I see that my text messages.  Similarly, when I try to open all the mail files three electronic... SMS folder opens.  I know I get emails but I can not access e-mail records.  They appear but when I open them the text message folder opens.  Help please!

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

  • Deleted mailbox of blackBerry Smartphones that appear in the messages folder

    I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

    Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

    But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

    1. Remove all THE email accounts of this device
    2. Perform a battery pull reboot
    3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
    4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
      • KB10167 How to clear data from the BlackBerry Smartphone user
    5. Perform another batt-pull reboot
    6. Now return to your email on your device and see if now works normally

    Good luck and let us know!

  • BlackBerry smartphones ' Eception exception: bridge is not ready. " Make sure that the UMP is running'

    Hello

    I use a BB Curve 9360. I get a weird error "exception Eception: bridge is not ready." Make sure that the UMP is running"everytime I open the web browser or messages in the preview window of message (under the clock). I tried to update the BB system, reset the phone, but the error return finally to the point that I can't use my web browser, except when I remove the battery.

    For the record, the problem appeared after I have updated the system on my phone a few months back.

    Does anyone have an idea how to solve my problem?

    Thank you!

    Hi izzie31

    Welcome to the BlackBerry Support Community Forums

    First, try these steps in order:

    1 - Save your pocket computer.

    • KB00510 : How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 remove and return your Service book

    • KB05000 : Remove the service book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 : Send service for the BlackBerry Internet Service directories
    • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

    After completing these steps, please check if you receive the same error, if the error persists then try this suggestion offered by @ Cpt_Sweatpants on this thread browser help with 9320

    Good luck.

Maybe you are looking for