Recover all saved files and folders

I just used Malwarebytes to remove the virus from Windows recovery, but I can't access one of the personal stuff on the hard drive as my music files, pictures, etc.. Any help out there?

Hello

·         What happens when you try to access these files?

·         You get an error?

·         The problem occurs on all user accounts?

Try to start the computer in safe mode and check the number.

Please respond with more information so we can help you best.

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Tags: Windows

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