Recovery disc for my portable Sony Windows XP will be rejected with the error code 4096

How can I recover my Windows XP operating system when the recovery disks cannot be loaded because of the error code 4096?  A previous post said C00021a fatal system error.

Hi DianeNelson-805,

·         What is the service pack installed on the computer?

Follow the steps in the link that contains information about the cause of the error and the resolution for the same below.

 

How to solve an error "STOP 0xC000021A.

http://support.Microsoft.com/kb/156669

For the recovery disk, you will need to contact the Original Equipment Manufacturer (OEM) for assistance on the issue.

I hope this helps.

Tags: Windows

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