Recovery Manager done accepts not DVD-R for creation of recovery

I am trying to create a set of recovery discs using a new blank 4.7 GB DVD-r, but creation of recovery media reports the following:

"The inserted disc is not supported in the Recovery Manager, please insert a disc (capacity of 4.7 GB) DVD + R or DVD - R blank."

When the "OK" button in the error message display area is selected, the DVD tray opens to allow the replacement of the DVD-R.  This error condition repeats continuously regardless of the insertion of different discs.  In addition, this error condition exists when applications controllable by the user have been arrested, including Microsoft Security Essentials, and Memeo instant backup.

The computer is a H8-1234 running Windows 7 Premium Home 64 bit.  Windows and HP updates are up-to-date.  The hard disk of 1 TB of the OEM has a 17.1 GB D: Partition containing HP_RECOVERY.

How can I overcome this error?  DVD-r do formatted first?  If so, what format Protocol must be used?

Thank you

Here are the specifications of your desktop HP Pavilion HPE h8-1234. Please read this recent thread titled "DVD to drive recovery for Windows 7? "Memorex DVD + R, said using different quality Disc." It should give you a few options to try.

Tags: HP Desktops

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