Recovery mode - forgot Access Code

I have an iPad that has been used by a student who does not know his access code.  IPad has never been synchronized with iTunes, or was he already saved in iCloud. When I connect to a computer with iTunes and choose restore - it tells me that it cannot be restored because it is locked with a pass code and I have to enter the code before it can be used with iTunes.

Surely, there is a solution to this?

Thank you.

You have tried the recovery mode, should not require you to enter password of the device to reset/restore it: If you have forgotten the password for your iPad, iPhone or iPod touch, or your device is disabled - Apple supports

Tags: iPad

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