Recovery of personal records

Recently, I had a disk failure warning hard immenent and proceeded to back up personal files on a flash drive. I then did a system restore and everything seems fine. Then I tried to restore my backup file personal of the flash player and the result has been an icon on the desktop "shortcut to system recovery files" but I can't get my files? what I am doing wrong?

Thank you for taking the time to answer, but I was no longer able to get into windows or anything else. The hard drive failed completely, and I decided to invest in a new laptop instead of the cost of the repairs. They had a special Christmas... good price. Thanks anyway for your help.

Tags: Windows

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