Recovery password for blackBerry Smartphones is locked
Hi, I can connect to my Blackberry account online, but my 8520 is locked to the screen "Please wait" in "Password Recovery".
His was related to Appworld - I removed the battery for 5 minutes. He put Appworld had then been removed from the phone; Once downloaded yet - all very good. See you soon.
Tags: BlackBerry Smartphones
I was wondering if anyone can help, I have searched and searched, but found a few different solutions.
My boyfriend and I both have the blackberry bold 9700, but today, it has encountered a problem.
He had his phone in his pocket, while we were in the middle of texting he locked his phone using the locking password and then when he went to read the message I sent him it would not unblock him his phone.
He has never even changed the password or all parameters - don't really know how. I put his phone for him etc.
He's on his attempt to 9/10 the password, tried to use the ALT key and what other advisde forums, but this has not helped the situation.
Is there something else?
It's pathetic if he will lose his contacts, as he never changed the password. (and no backup at all).
All contacts are saved in the sim card if they stay? Help, please!
HI and welcome to the Forums!
While that unfortunate, it seems that you have already read and tried all possible combinations to get the password entered correctly. Only the configured password will work... There is no 'master' password or 'backdoor' to unlock BB. With only an attempt on the left, there is virtually no hope of success. One thing that might have tried was to attach to a PC... If you know how to enter the password correctly on the PC keyboard, which would have reset the counter... but, once again, with one shot left...
Since you say that there is no backup, then all personal information, including contacts, will be conscientiously deleted. According to me, which will also include those on the SIM card.
Hi, new BB Bold and I have a password and can lock and unlock the phone. However the phone automatically goes into lock down to 5 minutes. Even if I set the Options-> the safety time of 1 hour option it hangs still in about 5 minutes.
What should I do about it? The ideals? The store said that I had to take a safety, go back to my computer, clean the phone and restore. If this does not work I am to get a new phone. Just bought a few weeks ago.
Hi and welcome to the forums!
You could try a battery pull above all
drastic measures on your part!
No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.
I have a BB Bold used Government. Still, she bears the name of Governor on the screen and won't let me change it in the settings. Is there some kind of reset I can do?
You run os6? If Yes, go to Options > Security > Security wipe. This will be a full factory reset the phone, so back up everything you don't want to lose!
When I tried to sync with my computer, asked me my password. I must have failed to make a note of it and I don't remember so that if I can't get to the next attempt he will erase all my data. How can I contact BlackBerry to reset it in order to avoid this problem?
BlackBerry cannot help with your password. The password contains a number? You can use the ALT key on the blackberry for Numlock. No other options here, try to disconnect the computer and do a battery pull. Let the boot of the phone upwards and try your password again on the device only. This will give you some further tests to amount out.
I try to connect my PC to my Curve 8520 using the desktop software. The software sees the phone and asks for the password, but when I try to enter the password it does not recognize. I tried to change the password on the phone, but it still does not work. I can't disable the password as the telephone as pulled down an exchange policy to our headquarters that is stops this...
Often users with more than one digit in their password will only press the ALT key for the first digit and not those who follow, so for example, if your password "1234", you could have by pressing "Alt 1234"on the device, making the real password to be "1st".
Who is? It sounds familiar to your use?
In order to verify the manner in which you enter your password on the device... do you think that you enter several numbers, but in fact are not?
I was asked to check my e-mail account, but I can't rememeber the password and do not know how to find or change the password
Read this: Article ID: KB13137 how to re - validate your Windows Live Hotmail, MSN and Bell's Sympatico e-mail integrations
My bberry 8520 was working fine until I updated to Facebook but now I can't download the pictures on Facebook! Can someone help me deleted personal information to comply with theCommunity guidelinesand theterms and Conditions of use.
Welcome to the forums.
What happens when you try to upload a picture? You get an error message? Have you tried to uninstall and reinstall Facebook® for BlackBerry® smartphones application?
I had problems with my touch screen not working not. After searching online it was suggested that the software might require the upgrade so I downloaded it.
Now, my phone got lock up to 16% of the backup is complete. I can't at this point that every time I turn the phone on it get to the same point and stop. The battery hold a charge then over heating and I have to turn off the phone and remove the battery.
Now, I get very frustrated that I cannot do anything with my phone! Help, please!
Hello and welcome to the community!
I recommend that you try to start safe mode:
- KB17877 How to start a smartphone BlackBerry in Mode safe
It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.
If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.
But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.
You may also use these tips:
- KB10144 How to force detect the BlackBerry smartphone using the Application Loader
- KB27956 How to recover a BlackBerry smartphone from any State
Good luck and let us know!
As a new user what should I do?
KB10766 How to change the password on the BlackBerry smartphone
I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:
"You have exceeded the number of attempts to connect.
For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.
But after 15 minutes and try again, the message... helpppp
You try the BlackBerryID, or the security password, on the device?
It looks like the BlackBerryID if you are locked out for 15 minutes.
A wrong entered security password would give you only a message something like «wrong password 2/10»
Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.
My daughter (including BB is) downloaded a smiley face pattern unlock BB App World and entered a password but the app will not now recognize the password and if the handset is actually locked! Is there a way to get around this, like the restoration of factory settings?
You can try one of the following steps:
Type of incorrect passwords for 10 times and the unit will automatically be dragged to the default factory settings.
Otherwise, connect your device via USB cable to your laptop / desktop.
Now open BlackBerry Desktop Software (CD, which is given in the box, install this software first).
Once connected, restore your device to the default factory settings.
After an upgrade of the disastrous software and finally raise my 9700 "BOLD" up and running (thanks J S) when my 9700 connected to my desktop software to installed the backup information all except my passwords have been loaded. I use Windows Vista and Microsoft Office/Outlook for my backups. Where are my passwords and how do I load into my 9700?
- Connect your BlackBerry smartphone to your computer.
- In the BlackBerry Desktop Software, click device > restore.
- Select a backup file that contains the data you want to restore.
- Do one of the following:
- To restore all data on your BlackBerry smartphone, click full restore
- To select the data you want to restore, click Custom restore. Select the check box next to the type of data you want to restore
Hi, (question could be repeated)
Before you buy BlackBerry, I knew that its market is not as varied as android, but to my great disappointment I couldn't find apps 'base' which should have a smartphone. I need a free application map or navigation and to my great disappointment that BlackBerry maps does not work in India, in addition to that google don't provide maps for BlackBerry.
Please tell me is there any map application can attest to BlackBerry? Would be happy to install in my machine.
No, as I said, they are available in Android apps which you call is able to run for the right amount of.
You will need to get them on an Android App store, there is a good app called Snap specially written to help with this...
Hey everyone... I use my 9790 bold, he repeats to me my memory to applications is 512 MB internal memory of the phone's 8 GB! So is there anyway to increase this limited storage for applications? In addition, this space does not increase if I use an external MicroSD memory?
There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.
Application memory - it is the most important; It is protected (not available to the user), dedicated and fixed (size: 512 MB in your case) space that is available to the House of the OS itself, as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.
The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.
Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:
- KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software
On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:
- KB02843 What is the function of low memory manager on the BlackBerry smartphone
- KB14320 How to maximize space and power battery life on the BlackBerry smartphone
- KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.
In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.
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