Recovery system keeps failing (5th time trying)

Hi, I decided to restore my laptop because he had a lot of junk on it, and there were also a few errors while I tried to download other software such as iTunes or the installation of my printer. I can't restore my laptop, however. My laptop is a Toshiba Satellite L300 series 64 x Vista and every time I insert my restore disk in my laptop and hold the C button, a screen appears saying which option I would choose after. I chose the option "Restore to unpacking", and it does not work. He makes me wait 40 minutes and then gives me an error: Error 10-FA12-045D. So I tried again and this time, I clicked on wipe hard drive. This does not work too, and he told me it was done course of recovery. Then he tells me to click 'OK' to restart the computer. I click OK, and then it loads to a page that says start Windows in safe mode, corrections out of fashion, etc. I click on safe mode, it loads after 15 minutes, and then there is a message saying that Windows cannot install something on safe mode. So I restart the laptop again, wait still 15 minutes and then run my laptop normally. Now Windows downloads a "sysprep" device, but then it fails to download and gives me an error. Here is the error:

"C:\Windows\SysWOW64\sysprep\WBDEN44I. DLL is not designed to run on Windows or it contains an error. Try to install the program by using the original installation media or contact your system administrator or the provider of the software for your support. »

How can I fix it? Please, Microsoft, I don't know who else to turn to...

Hello

As you are not able to retrieve using the disk recovery thus, it is best to contact the system manufacturer for assistance.
It looks like a hardware problem.

Kind regards
Afzal Taher-Microsoft Support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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