(Redirect) Pre-sales support

Similar Questions

• * RESPONSE * T530 vs W530 pre-sale advice?

  Need to inform/pre-sale information. By comparing the T & W 530. My main use would be to update so my requirements are an i7 (3720QM) and support for 32 GB of RAM. In comparing the two, the only difference I see is the video card options. Not a big deal for me, I'm sure the T530 will play still Quake, Unreal, Flightgear, etc... Audio is different, but not a deal maker/breaker. I do not plan on using more then two monitors, now one. Internally & externally they look identical, ports, hinges, etc... Are there major differences between the two that I forget? Any other model I should consider?

  @bdk907,.

  T530, W530 share the same parts.

  http://support.Lenovo.com/en_US/product-and-parts/detail.page?docid=PD024401

  The only difference is the GPU, CPU i7 and also color calibrator X-Rite for the W530 extreme.

  See PSref for more technical info.

  http://www.Lenovo.com/PSREF/PDF/Tabook.PDF

• Pre sale question: Officejet Pro X476dw - ink cartridges

  Hello

  I have a couple of pre sale question on the Officejet Pro X476dw - I hope you can help me with.

  I live in Denmark (EU) and in the book loads, it says that it comes with startup ink cartridges (translated from Danish). What these specifications of starter ink contains less ink than normal cartridges don't - if so - no idea how many pages they can produce before they empty?

  As to the number of products: it says CN461A - but to some websites, it is called CN461A #A80 - is this the same printer? And what does the #A80?

  The ink cartridges have an expiration date. What happens after that date: the printer will require new cartridges before it will print anything if it can damage the printer to use ink after the expiry date - or what the print quality is affected?

  Q: it comes with startup ink (translated from Danish). These start ink specifications contains less ink than normal cartridges only

  A: Yes.  It's half in full by a quarter from a new normal cartridge.  Pagecounts are all depends on a lot and what you print.

  Q: it says CN461A - but to some websites, it is called CN461A #A80

  A: the extra #A80 is probably a regional identifier.  Its basically the same printer but built with some regulation is necessary for your region as energy consumption.

  Q: the ink cartridges have an expiration date. What happens after that date

  A: the ink are deteriorating and are more likely to plug in your print heads and contacts.

  Q: the printer will require new cartridges before it will print anything

  A: not necessarily, but it is advisable to listen to your printers of warning messages

  Q: can the printer to be used after the expiry date of the ink

  R: damage, maybe not the best term.  It would cause clogs in the ink system that will require additional support.  When the hooves can not be erased then the printer may need to be replaced.

  Q: or what the quality of the print is affected?

  R: technically Yes, but the quality will be not noticeable in most cases with an outdated cartridge.  The ink won't be able to apply paper and take a nice full round, resulting in a glance more stained on a microsopic level.  Your concern should be on the maintenance of the equipment.

• Owner of portable dissatisfied with after-sales support

  Toshiba's customers victims of its success? Generally reliable products with the result a poor after-sales support?

  I've been using laptops for business and pleasure for several years without fail and as the owner happy with Toshiba televisions and other electronics, has decided to buy one of their laptops.

  I paid in full for a new L series and after 6 months of normal use, it stopped charging. Felt as if the PIN in the machine that plugs into the charger was loose.

  I contacted the supplier and they agreed he would need repair and after apologize for my inconvenience, were happy to make it happen but is outside, she would probably be repaired faster if I contacted Toshiba and has asked to make repairs.

  So I did. And he's just down the hill from there. First mistake was mine, not record does not guarantee. So I tried to do. But I bought it online and as my machine six months old was apparently made 11 months and 28 days ago, I had to provide proof of purchase. Offering to send a copy of my bank statement indicating the date of purchase, price and provider was not satisfactory.

  This meant contacts the supplier in London during office hours, the same that I work and so not easy to do. They sent me a copy of this and I then spent two nights in train to pass it to Toshiba for verification.

  What I finally did and the next day for another hour of dinner, rang to arrange collection. I was put to a repair tech who said yes, we can fix this but his manager he said, that he would not be a warranty repair, regardless of the fact that it was only six months. I rang the Bell, not happy.

  The next day I rang back, talked to someone else and was able to arrange for the collection, having been said that according to them, it was my fault it didn't work I have to pay for repairs and the cost of return of close to £80. These threats and that is how to display the, have had no matter my statement that it has been used normally as all the other ones I had used for years and was less than 6 months old.

  The following Monday, it was collected not as agreed. He was captured Tuesday and not packed by the company as I said, I did the pilot did not know how to work the box. No more than I have, but I did. And, following the instructions, I do not understand the charger.

  It was returned, without notice, at the beginning of the third week, on four because it has stopped working. By way of explanation, a note of two lines was behind the address says label DC lead to changed, battery tested.

  Happy just to take back, I took it home, plugged in and it does not work. Looks like the charger is defective and the pin code. I am so not looking forward to tring to get this sorted bit.

  Sorry it's so long, but this is my experience of Toshiba service after sale. I can't help but wonder if I'm the only one disappointed, disallusioned and angry customer out there and I'm curious to hear of treatment, others lived.

  Hello

  In a first time sorry to hear you have this negative experience, but in such a situation, you have to be a little more realistic. It is well known that cell phones or any other manufacturer of different products manufacturers recommend product registration and this should be done quickly enough and not 6 months later. Last month, I bought expensive vacuum cleaner with 5-year warranty and I registered immediately. Now if something goes wrong, I can be sure it will be repaired free of charge.
  Anyway, it's nice to hear that you have made a big mistake.

  I use two laptops Toshiba and I recorded two of them after the first start immediately when this option is available before operating system began for the first time.
  Unfortunately, I can't help you with your case but I just want to write about my experiences.
  After a month of use of motherboard on my Satellite A300 is dead. I wanted to just connect the external HARD disk but some electric shock destroys any electronic power and my external HARD drive was dead, too.

  I contacted Toshiba service in my country and the next day I was in the store. I didn't want to be arrogant or make a sort of pressure and comes nicely asked if this can be fixed as soon as possible.
  You don't know me 7 days later I got my laptop back with the new motherboard.

  I was so happy, so I paid the coffee for two technicians who have achieved all this.

  Once more I'm sorry to hear you had bad luck with this, but I think it's only not to give general statements on the service worldwide. Maybe the guys in my country are more motivated to do a good job. ;)

• Hi, I recently bought an iPhone 5s. Now, according to the sources, the new "5se" would probably replace the ' 5s ' in the near future. I'm afraid that I won't get it more updated and after sales support for my 5 seconds (if any problem is found). Is this

  Hi, I recently bought an iPhone 5s. Now, according to the sources, the new "5se" would probably replace the ' 5s ' in the near future. I'm afraid that I won't get it more updated and after sales support for my 5 seconds (if any problem is found). Is this possible? Apple will provide an upgrade for free or minimum package 5se 5 seconds it's users?

  The terms of the terms of USE on this forum we cannot speculate on what Apple may or may not do. That being said, there is no priority for what you ask. There is no way of knowing how long your device will be able to continue to upgrade to new versions of iOS. As long as he is able to run the new versions of iOS, it is fully supported. This is the level of iOS, not the hardware that is important here.

  See you soon,.

  GB

• Certification of "Eloqua Oracle and Oracle Content Marketing Cloud Service 2013 pre-sales specialist"?

  Hello

  I want to know I want to take the exam of Eloqua Oracle and Oracle Content Cloud Service 2013 Marketing Specialist pre-sales.
  Currently, I'm taking classes, unable to find the page where I can go for the certification exam.

  Any suggestions?

  Thanks in advance.

  Hello

  You should be able to access through this link: http://ilearning.oracle.com/ilearn/en/learner/jsp/offering_details_home.jsp?classid=1371508648

  I was able to retrieve it by visiting this page, which has little more context that may be useful: Service of Cloud Marketing Oracle Eloqua specialization criteria

  Please like and mark as helpful if you find it useful.

  Joseph

• Pre-sale question - if I buy Acrobat Pro DC does include eSign services, or are they two different purchases?

  Pre-sale question - if I buy Acrobat Pro DC does include eSign services, or are they two different purchases?

  Hi ttollefsen,

  Acrobat Pro DC subscription includes e-Sign. However, with the license perpetual Acrobat Pro DC, you will not get services e-Sign & you'll need to subscribe separately.

  Kind regards
  Nicos

• Is there a UK sales / support phone number that I can call you please. I would like to talk to someone before you buy a product, but your website retains just direct me to this forum

  Is there a UK sales / support phone number that I can call you please. I would like to talk to someone before you buy a product, but your website retains just direct me to this forum

  Hi Joanne,

  Please see the link:

  http://www.Adobe.com/UK/company/contact.html

  I hope this helps.

  Concerning

  Megha Rawat

• Oracle TimesTen Pre-Sales team

  Hello
  
  We are interested in the product evaluation Oracle TimesTen
  
  What types of services offers group TimesTen pre-sales, is he coordinated it please?
  
  Thank you, good luck.

  Hi 965670,

  Consultants pre-sales Oracle work with sales team, so I think you should include sales person in this project. I know because I worked for Oracle. :), but in any case you can contact directly with the technical adviser.

  On further analysis, it is really depends on consultant's qualification and knowledge. When I worked for Oracle CIS, I did this kind of expertise (analysis of applications and architecture, POC and etc..). I think there are many people who can do in US. Please contact the local office of the Oracle and ask them.

  Best regards
  Gena

• Questions on the pre-sales Installation on Adobe CS6

  I think to Adobe Creative Suite Design Web Premium CS6 of the local campus bookstore so I can use it with the web certificate program that I take. They have a box version I will probably get. Cheaper than the version of digital download card. I had a few pre-sales questions, before I commit to buy it. The person that I spoke on the phone was not able to answer a few questions about the software, must have been a newbie and, unfortunately, the only one in the Department at the time.

  Because I buy the version box directly from the store, can I still e-mail of studying any evidence to Adobe or is sufficient student email? How it works part of the installation of work / what's involved? Is there a serial number in the box already or will it be emailed?

  Also, my Mac can be on it is the last step, but it seems to be hanging in there. Can't afford to buy a new computer now. What happens if the hard drive is experiencing a sort of lack of data. If I need to reinstall on a new computer or a replacement boot drive, I have to repeat the whole process audit any prior to re - install?

  Once I have the degree (and to understand who will not be able to keep my student email address), how will this affect me in what concerns the Adobe software? What happens if I need to reinstall or install on a laptop (I heard that you can install it on two computers)?

  Because I buy the version box directly from the store, can I still e-mail of studying any evidence to Adobe or is sufficient student email? How it works part of the installation of work / what's involved?

  See http://www.adobe.com/education/students/student-eligibility-guide.edu.html?

  Is there a serial number in the box already or will it be emailed?

  See https://www.studentteacherlicensing.com/

  Also, my Mac can be on it is the last step, but it seems to be hanging in there. Can't afford to buy a new computer now. What happens if the hard drive is experiencing a sort of lack of data. If I need to reinstall on a new computer or a replacement boot drive, I have to repeat the whole process audit any prior to re - install?

  You check one time only. Acceptance makes you eligible for a serial number.

  To re - install after that, you install the software and enter your serial number.

  Make sure that your computer meets the minimum requirements to run CS6.

  Once I have the degree (and to understand who will not be able to keep my student email address), how will this affect me in what concerns the Adobe software?

  You can still continue using your software student after you graduate.

  http://prodesigntools.com/difference-between-Adobe-CS5-student-editions-vs-regular.html

  You will pay the normal price for the other Adobe software for upgrade or join the cloud.

  What happens if I need to reinstall or install on a laptop (I heard that you can install it on two computers)?

  Download the Installer (or use your drive), install it and enter your serial number.

  Your license allows you to activate the software on up to two computers at the same time.

  Note: the CS6 license is specific to the operating system that is works on 2 x Windows only or 2 x Mac only. You can't mix and match. However, you can mix and match software Cloud (CC).

• Pre-sales: more possible 64-bit full support

  Hello

  I'm about to buy a laptop (I heard Santa pick up gifts from the warehouse of Toshiba, also) to try to achieve the following objectives:
  I want to run probably the guest 64-bit (Win Server 2008) on VMWare ESXi. It is to install a battery of test Sharepoint 2010beta, which require a 64-bit environment
  I guess and that ' s where you guys come in this, I need not only the CPU to provide 64-bit support, but also the VT CPU and BIOS support technology but also in support of 64-bit chipset, drivers and whatnot.
  I know I should be reasonable and install the package on a small physical server but I'm not and I need to be as mobile as possible in this scenario, so my question is this: which of the portable Toshiba current no matter which model it would achieve for me as the best of your knowledge? As it is almost impossible to ask a dealer to put some test machines I need your experience.

  Any idea? Or questions to the above?
  Thanks a mil for all your comments

  Hello

  You want to buy a Satellite Pro S or why you posted here in this forum?

  I think that this question isn't easy to answer. First of all it s depending on the price I think. For example, Satellite L series you don t have to pay so much money for what is fast Qosmio X 500

  I think you should check the Toshiba page a bit. Take a look at the different models what design you want, etc.
  After that, you can check the specification if they support virtualization for example and on the driver download page, you can check it if you get all the drivers for this model.

  On my Satellite U400, I installed Vista Business 64-bit. Full 64 bit support and all works well enough.
  But there is already the successor on the market: Satellite U500.

• (Redirected) No technical support

  Well, my original complaint is the fact that I need a replacement hard drive for SAN BAY showing a defective drive, but I can't seem to reach technical support for this.  The car is under warranty.  I tried the contact with Dell today and the nice man who responded sent me to another number, which was as expected.  What I didn't expect was to hold the line for 20 MINUTES, while still no one ever answers.  Strangely, the automatic message told me to contact the support site that wasn't any help to present a technical request.  Reference Dell then goes on to follow the pending "Issues" link at the bottom of the forum, which was again without help and sent me to a page that is no longer available.  I have

  What I have to do is give a single ticket for the replacement of the hard disk and it shouldn't be so difficult.  I have the serial number and the issue of express.  My company does no hours for me to lose on the phone on hold for technical support respond to... 20 minutes is unreasonable.  God knows I want to be flayed alive if I did our users wait that long.

  Best of this post in the Customer Care Forum, here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

  Have you tried using the 'cat' or by e-mail?

  http://www.Dell.com/support/contents/US/en/04/Category/contact-information/Technical-support?~CK_=_mn & c = us & cs = 19 & l = en & s = dhs & DoNotRedirect = y & redirect = 1

  Bev.

• Director of cloud pre-sales question

  Hello

  We must go to VMware of Hyper-V, precisely because VMware supports the video standard OpenGL 2.1.  I have read a lot about VMware and have received assistance from large on their part, but I have just a few more questions. [Think about the character of Peter Falk "Lieutenant Columbo" ]

  Today, we have a server in our test lab.  We want fast prorvisioning and free service for creating virtual machines.  Users need create virtual machines, self-service portal is a 'lack '.  Commissioning quick is a 'lack' because we need non-technical users to test our software in SMV isolated.

  Another "want" is the ability to script the creation of machines "quickly put into service.  We test a large legacy application and every feature or bug fix is isolated in its own branch of source control.  Once tested and approved, we merge the machines at the main branch of software.  It is for us to script to create a virtual machine in our process of generation, in this way, we create a "quick commissioning" VM, installing our software on this subject, end users can test without having to install every time like that.

  So, my questions are:

  • I know that Director/vsphhere/vcenter cloud should not all be on the same host, but it is for our QA software test lab and is not a critical situation of the mission.  The machine is a Dell R710 with 128 RAM.  This would probably be ok for our application?
  • What is the minimum I need to purchase?  Should I have the Suite Enterprise cloud to get the self-service portal and fast commissioning or is there a cheaper version?
  • I can script the creation of VMs fast-provisioned?
  • How can I search Subforums here?

  Thank you!

  • I know that Director/vsphhere/vcenter cloud should not all be on the same host, but it is for our QA software test lab and is not a critical situation of the mission.  The machine is a Dell R710 with 128 RAM.  This would probably be ok for our application?
  We demand that the DRS is turned on.  You will need to create a cluster (regarless of who in need), put the host in this cluster, enable drs in manual mode.
  Put vCenter/vCloud at the origin of the cluster to use these resources.
  Make a pool of resources and reserves (minimum values) the value to something substantial.  This will eventually become your pool of resources 'Provider', and you want to make sure that your minimum is guaranteed once you put it into vCloud Director.
  Recognize that the left all the resources of this pool are what vCenter/vCloud must work with.
  • What is the minimum I need to purchase?  Should I have the Suite Enterprise cloud to get the self-service portal and fast commissioning or is there a cheaper version?

  It would be better to talk to a sales representative.  If you buy the "vcloud suite" of any teir, it will let you install and use vCloud Director.  I think all versions will give you quick commissioning and the portal (vCloud Director himself).

  You will always need a Red Hat operating system license to install vCloud Director for deployment supported, or CentOS to a deploymnet not supported.  The vCloud unit would also work, but it's only for the proof of Concept (last I heard).

  If you do not use the device, you must also support Oracle or MS SQL DB Server to host the database of vCloud.  SQL Express to vCenter won't work (default) because it only supports local connections and other limits (total size of DB)

  The difference in versions will affect what you get with it... once again talk about sales exactly what you need.   But I think the standard should be suitable for you.

  • I can script the creation of VMs fast-provisioned?

  You just enable rapid Provisioning on the vDC organization, assuming that it is supported.  Once that done, all operations which should make a clone related shall be a linked clone.

  • How can I search Subforums here?

  Go to the forum you want to search for and use the search box.  Do not hit enter or anything like that.  You should get quick results with options, and there is a link "Search only.  Then see all the results.

• Pre-sales technical advice needed

  I am a consultant for the global leader in telepresence and urgently need to speak with a technical, or similar sales person, regarding certain aspects of FMS3 and how it stacks up against the current solution, my client offers. I can't find a link for this support. Please can you contact me, or provide a mail address, through the respond to this message, so that we can talk offline.
  
  Thank you very much.
  
  Will be

  How about communicating with contacts listed in the: press release of FMS3 ?

• At what time the pre-sale iPhone 7 start?

  Does anyone know what time on 9 September, the iPhone 7 presale begins? I am in CST.

  PRE-ORDER is September 9, but not available until 16 September > http://www.apple.com/iphone-7/

  The same headquarters of Apple in Cupertino, CA would be probably yes PDT.