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• Hard Drive failed after replacement

  My computer recently went for a drive hard repalcement of HP Support because it is still under warranty. After that their return receipt I'm gone and ran the same test that tells the hard drive failed the last time and received a fault code of

  GGANWC-67H6K8-XD7X1F-60SF03

  It looks like the last. Is this a Bios problem causing the hard drive give errors or is it another failed hard drive?

  Hello TheProfitible,

  You just had the HARD drive replaced and now you've found a similar mistake that he does not have.

  The code checks that the HARD drive has failed.

  You should call HP and have them replace the disc again and check the motherboard. It could be a problem with the motherboard failure.

  Sorry to hear it happened.

  Here is the link for the phone number for HP.

  By clicking on the White Star congratulations on the left is a way of saying thanks!

  I would like to know how everything goes.

  Nice day.

• Bought CS5 in 2010; hard drive failed and wiped out CS5; No download to replace; need to finish the book. What should do?

  I bought InDesign CS5 download in 2010 and have been using it to create books. A week ago my hard drive failed and had to be replaced tus destroy my copy of CS5. When I went to the website of Adobe & my account, I found that there is no download available. I need CS5 to finish a book I worked on. Adobe has copies of replacement of CS5 I can buy? What do you recommend as the best way to replace my CS5?

  You can download the products Download Adobe Creative Suite 5CS5 installation programs, just make sure that you choose the download that matches your license.

• Satellite U940 - Random BSOD after replacing HARD drive

  Good day ladies and gentlemen!

  I was wondering if I can win some lights here - as I google myself in a bunch of flange on the issue, I have!

  I am a famous computer technician (modest too) and more recently, a client of mine introduced me to a ultrabook Satellite U940 - lovingly with the SSD / HDD Raid 0 configuration running our beloved Windows 8.

  All things according to their entire course - Hitachi hard drive failed (as google tells me is to be expected).

  So, I replace the hard drive by a great little number Western Digital, cloned from Hitachi, sector by sector, and after a significant cajoling with bcdedit and bootrec amount, I could so he could begin our good liked Windows 8.

  However, since then, I have random BSOD, cold boots failed and all sorts of errors.

  I ran all the regular patches - SFC/scannow, chkdsk/r, Windows 8 repair facilities, etc., but it is still volatile jolly.

  Things seem not to be as they were with this Satellite little ol '-before any repair, the peripheral device manager showed two "RAID 0' in the category of hard drives, and since then it shows the individual SSD and the WD HARD drive."

  I've updated the driver for the Intel Rapid Storage at latest on the Toshiba site, but nothing helps - alas!
  The weird part is that if I do a reboot on this little beauty, she starts without any problems, but a start cold after a power off is a completely different question - dummy - spit crashing, dumping, in general!

  If there is a troubleshooting there champion who can destroy my help in this situation, I'd be very impressed and never have if they could provide assistance in this regard.

  Unfortunately Microsoft - are we are all end by using these products of ever-so-pretty Appl?

  Hello

  I read in some discussions here in this forum only after replacing the disk SSD or HARD drive, the RAID configuration is lost and must be rebuilt on a device Windows 8.

  But this can be done very easily, and this can be corrected by an authorized Toshiba because this procedure requires special tools and utilities.

  Unfortunately, it seems to me that you will need to contact the ASP in your country to get this problem resolved :(

• Hard drive failed and I lost my product key?

  Hi guys,.
  
  So my friends hard drive failed and unfortunetly he lost everything.
  
  I replaced the broken hard drive for him and reinstalled Windows 10. However when I went to check if the OS has been activated, it showed as not been activated? I thought the machines after that Windows 8 had their licance saved in the BIOS, so we do not have this problem?
  
  Also there is no sticker on the back or under the battery that contains the product key for Windows.
  
  I also talked to Microsoft, but they were uable to help.
  
  Any help is appreciated!
  
  Thank you.

  KiddG wrote:
  

  It's a HP Pavilion 15-p264na. It came with Windows preinstalled as an OEM licance Home 8.1. It was then upgraded to Windows 10 at a later date using the free update successfully.

  Then the second option mentioned above. Didn't it actually triggered successfully after 10 win upgraded?

  If so, you should be able to activate just fine without problems, IF you use the same edition of Windows. You write it housed 8.1 - you now install Win 10 Home? You mentioned 10 Pro down...

  So I guess I'll with your third option and using the recovery media?
  
  I have 2 HP drives here for Windows 10 Pro for two different HP devices. I think these are the recovery CD, it says that they cotain the client software, if that is correct? Can I use these discs Pro on a BONE at home? Or that I'd be better by following the links you provided?

  Laughing out loud. I'm sorry. I am afraid that you cannot mix just DVD / CD / etc - they are for a specific model for the specific version of Win / edition. You cannot use a recovery media for HP computer to another - it will simply not work 99% of the time. You cannot mix editions of Windows (the House is for Home, Pro goes to Pro).  You want the recovery media for this unit, you need to follow the links.

  However, IF you have enabled the upgrade of Windows 10 post fine, you can simply download Win 10 ISO from here:

  > > https://www.microsoft.com/en-us/software-download/windows10/

  Download the tool, it will download an ISO and burn it to a DVD or write on a USB key. Follow the on-screen instructions, skip entered the key and move on. After installation, Windows 10 HOME should activate fine using digital entitlement if 8.1 Home Win allowed initially.

  I would like to know how this goes for you.

• While a 20-b013W: replacement hard drive

  Machine bought 8/2013. Hard drive failed under warranty 8/2014 (replaced by HP). Hard drive failed once again (short hard drive DST failure).  Cost is too high for me someone pay so I try to replace the hard disk drive me.  What should I replace it with the correct drive that has failed?  I don't know what to buy.  Machine is used by a woman of 87 years who use it for e-mail and facebook only.  The hard drive is an ATA WDC WD5000AAKX-60U6AA0 (LBA48 supported, with chip, sector type 512, capacity 500 GB).  I had downloaded Windows 10 3 months ago.  Thank you in advance.

  Sharktooth

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your message on the replacement of the drive and wanted to help.

  See you have a Western Digital 500GB disk 3.5 "'blue' SATA.

  Any disk 500 GB SATA 3.5 "can be used to replace, it must not be a WD.

  I prefer WDC 'Red' discs because they have a life span is longer useful and warranty - but they are more expensive.

  I got excellent results with Seagate and Fujitsu drives.
  
  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Satellite A135: Vista will not start after replacing HARD drive using the recovery disk

  Toshiba Satellite A135-s7403 HARD drive failed, I have replaced the 80 GB with a WD Scorpio blue 250 GB hitachi. When I try to restore with recovery disk came with the laptop, it passes through two discs 1 and 2 and starts with the start-up of windows for the first time and then runs to the greenish with the spinner blue screen please wait... thne black screens for a second or 2 and then back to spinner, please wait and then it appears the box "installation of windows could not configure windows to run on hardware. This computer' only option is to click OK.

  Where to click ok, you get an another msg that says "windows could not complete the installation, install reinstall windows. I tried like 50 times now. Startup Repair indicates the root = failure cause while the installation program is underway. I know that my drive are good, as I adjusted used then about a month when I upgraded the memory because the original memory 512 MB was not enough o well running vista.

  Hello
  To be honest I n don't know what the problem is there but can you get the original installation disc of Microsoft and try to install the OS, just to see if the OS installation will complete successfully?

• Replacement HARD drive does not not in 27-inch imac 2012

  Hello apologies if this question has been asked and answered before.

  I've owned a Mac for many years, I'm comfortable shooting them to make any necessary repairs. My most recent Mac a 2012 13.2 27-inch iMac was a fusion player was not part of the HARD drive, the merger fell apart after the reconstruction of the merger and restore the system, the HARD drive failed this time, I could hear the sticktion in the drive so that was it. I had to put a replacement isn't a problem (so I thought) I did some research and bought a Seagate 3 to 7200 NAS drive to begin with, I thought I leave my machine on ground why not a NAS drive for the operating system.

  I had then the car adapter OWC with heat sensor, after getting the iMac apart that I replaced the drive, something I've done before on other Mac waiting for the machine to start with no OS instead, all show the iMac is the SSD it recognizes not the replacement drive at all no prompted me to format the new drive.

  I spent some time trying to figure out the problem to reset PRAM, put mode target to see if the disc looks for another mac, no luck in the terminal, the 'diskutil list' only would show only the SSD.

  I opened the iMac this time put in a Seagate HDD 7200 3TO standard before putting back together I ran the iMac with attached to another screen. It doesn't seem to matter what I put in the iMac in the car it does not recognize them, I was putting in old spare parts to see if it was a problem with the current firmware. I started thinking to the question could have been the SATA cable until I plugged the original drive in. Immediately the old disk could be seen and mounted perfectly in a last effort I got a model the same SSHD Seagate I checked is intended to be supported with this type of iMac still nothing ditch.

  I am at my wits end with this issue, it is as if the original is savvy to the system some how I read that 2009 iMacs had problem s similar I don't understand other iMac of the same model that the mine had the problem of fan speed and any player could be used. It aims to be a kind of firmware I am destined to load in the new drive.

  My options are very limited and for once I feel lost and let down by apple if it is worth $800 and $1000 to get the same 1 TB per apple apple player or as RESTful seems much this repair is already in me for $1200 (I have cracked the screen of origin)

  If any advice is much appreciated. My idea lasts is put back together and just start the operating system on an external drive to USB 3. The current SSD is too small for my image of time machine only 128 GB to restore to.

  Concerning

  digi79

  A few thoughts here.

  Is it possible that the OWC adapter is faulty or well you don't connect it correctly? http://youtu.be/iWyJxnBM-Qu Unless I read wrong looks like the original drive is recognized and original SATA cable, but when you add the adapter into the mix, it does not work?

  Have you tried partitioning and firmatting the disk before you install it? Sometimes, who will do the trick.

• Recovery disk failure after replacing hard drive of a laptop computer DV7 series

  I have a HP Pavilion dv7-4270us with Windows 7 64 bit and recently received a message on start-up indicating that the intelligent of my hard drive failed. I bought a hybrid Momentus XT drive. I bought the recovery discs, since I neglected to follow my own advice and did not have a game. Replaced the hard drive, and begun the process of recovery, after the disc of the Application, the system was declared finished, clicks the button, the system shuts down. Activated power, recovery took over for a few minutes, declaring that he was copying files, a few minutes later, he said it was over asking me to click done. After that I did it, the system has rebooted hung on the screen of the HP logo with the statement in the lower left corner indicating "press ESC for the Start Menu. My only recourse was to power down the machine. When I restart the computer, I get the message 'Bootmgr' missing

  I have already paid through the forums and tried to download the Windows 7 Home Premium 64 bit DVD of digital life. As it starts installing, it indicates that a driver is missing, I poured by drivers for this computer and see nothing for SATA, and none of the others would be required to start. I succeeded in my Windows 7 Professional on the loading system, but since I don't have an extra code to hang out professional, it's not helping right now.

  I also tried to partition the new disk manually using a device that allows me to see the drive using a USB port and my office, but he's not right. The good news is that the old drive still works to a point. I can read it via USB, and I can back up the drive, with the exception of the recovery partition. But when I put the new disk and set up similar scores for the original drive, it still does not start.

  I have tried many other things all pronounce the failure, I'm not used to failure when it comes to computers, so be gentle.

  Hello:

  The missing pilot is due either to a bad burn or use another brand of DVD. You must burn the ISO at the slowest speed possible file that you can.

  In addition, check the size of the ISO file that you downloaded. Sometimes you do not get the full 3. XX GB even if the download says completed.

  If you have 4 GB or more large USB flash drive, you can install W7 as it.

  Just follow these instructions...

  Download the MS of W7 USB installation tool and read the instructions on the page to use.

  http://www.microsoftstore.com/store/msstore/HTML/p bPage.Help_Win7_usbdvd_dwnTool

  You may also make this mod as I did if the flash tool-error.

  Download the bootsect file form http://www.everettsporting.com/bootsect.zip

  You will need to go into Control Panel, select display large icons, go to the icon of folder options, view tab, and select the hidden files and folders option.

  Once downloaded, copy the BootSect.exe file in the same folder that contains the file of Windows7-USB-DVD-Download - Tool.exe installed. This file in Windows 7's default installation directory is C:\Users\USERNAME\AppData\Local\Apps\Windows 7 USB DVD Download Tool\
  
  Run the application from the Windows 7 USB/DVD download tool as described on the Microsoft Store website. The end result will give you a boot USB flash drive that contains everything you need to install the 64 bit version of Windows 7.

  Paul

• New HP HARD drive > load recovery disks > fails to start after the installation process on the press continue

  I have Pavilion d7-4165dx laptop. I saw US, that made a purchase of the United States (BestBuy).

  -HARD drive failed after renewal of antivirus software trial period.

  -All diagnoses would not recognize the HARD drive.

  -Support HP said still in warranty, but I am out of country.  HP said more was likely HARD drive cable.

  -Buy cables and a hand off USA door.

  -Installed, always the same answer.

  -Ordered the new HP's HARD drive.  Out of stock.  Finally inquiring was commissioned to a part 3rd US rep.  He recommended to buy directly from output, but higher speed.  Did this and then HP replacement HARD drive arrives.  Both outside the U.S. door hand.

  -Install the fastest (slightly smaller) Seagate 500G 7200.  Has started the recovery with discs of recovery (5 in total who received from BestBuy, but not the OEM to the research), but before the new HARD drive is smaller than the original WD 640 G 5400.   Put WD #1 Bay and Seagate in #2.

  -Start the process of disk recovery.  Any resumption of the process of the plant and on the last drive-through, it says do not touch while the PC starts on and outside, etc.  Said so press on continue continue.

  -When the press continue, simply goes to the black screen with "No boot device...". »

  -Run the other options, the same message.

  -Diagnosis of ran.  Drive HARD everything is OK.

  -Called HP support.  It says I have to buy the HP recovery discs.  Those I have (5) is not the right one, there should be only 3!  They are that I got from BestBuy, but look like they were made here when BestBuy configures the PC.

  Suggestions anyone?

  Someone has found the problem for me today...

  "Put WD #1 Bay and Seagate in #2.

  When the directions say eliminates any external devices... it really means remove all devices that can be removed that were added after you bought the computer... including in-house!

• HP Touchsmart PC 610: Replacement hard drive

  My computer died. It has a hard drive 2 TB, about 3 years old. Error message I got was that device startup is not found 3F0. I tried recovery discs & they don't work either. Apart from that, I never had a problem with the computer so I can't wait to replace it. If I get a new hard drive, the recovery disks will work? Or do I need a real Windows CD?

  Westgrl, welcome to the forum.

  westgrl wrote:
  

  My computer died. It has a hard drive 2 TB, about 3 years old. Error message I got was that device startup is not found 3F0.

  I tried recovery discs & they don't work either.  If the hard drive has failed, there can be recovery disks does not work correctly.  You can test the hard drive by using the SMART test in the BIOS.

  Apart from that, I never had a problem with the computer so I can't wait to replace it.

  If I get a new hard drive, the recovery disks will work?  Yes.  You should buy a hard drive of the same size or larger than the current drive.    If the computer is equipped with a system of business other than Win 10, the recovery discs contains this OS.  You will need to upgrade to Win 10 after recovery.

  Or do I need a real Windows CD?  See responses above.

  There are 177 models in the TouchSmart 610 series.  If you provide the complete model of the computer, I'll give you more information that will help you with the replacement of the drive.

• Windows 7 Windows update does not work after replacing hard drive

  Win7 Home Premium and HP Pavilion DV6-2150US.  Failed hard drive.  I bought a Seagate 500 GB replacement (original drive was 250 GB) and used my purchased HP re - install DVD to re - build Windows and reinstall the OEM software on the new hard drive.

  Everything starts fine, but he won't deal of Windows updates (. e. is a big red X on the screen of windows update).  I tried Microsoft "Mr Fix it" download - but it error and none of the other suggestions Microsoft not work either.  When I had the chance to talk with a MS tech support person, she suggested that somehow windows on the new drive is not authentic, etc...  Although windows on the new drive hard indicates that its active and authentic... is there some kind of checking a number of the hard disk 'really' activate windows?

  Just to make sure that my reinstall was not corrupt, I deleted the new hard drive and began in everywhere... I have the exact same result... it boots fine, but will not update through windows update.  The only other change to the laptop was that I had better buy double the memory to 8 of 4 when I bought 2 years ago... once again, do not know if there is a kind of material exchange limitation before disabling the windows software.

  Help, please!  I'm really stuck.  THX JimmyC

  Thanks for your post... I solved my problem by installing the update driver Intel rapid storage through this link:

  http://support.HP.com/us-en/document/c02219204

  I suppose that as long as the hard drive is lower 250Gig you need not the new driver.  But when I replaced my hard drive failed with a disc 500gig hard - when I did restore HP to Win7 and the OEM software from the dvd, I bought - it put the storage driver original in Win7 - which works very well with a 250 GB drive, but causes the windows update doesn't work is not for readers more than 250gig.   When I installed the driver from the link above file, Windows Update started working - and you can imagine there are many, many fixes since my PC has been restored to original Win7 - doesn't not even Win 7 SP1.

  I hope it helps someone else... thank you for your message.  JimmyC

• HP Pavilion G6 HARD drive failed

  Hello

  First of all thank you for help out me.

  I searched the forums for how to do this, but for my situation, I can't find an answer. I'm ok with the technology, but by no means a tech guru... Here's what I've done so far:

  History:

  My sister gave me her cell phone on the weekend and said that he cannot start Windows 8. So I tried a lot of things so he can start and have failed. I tested the hard drive and it says that there are errors on this subject. I tried to use a Ubuntu Livecd to capture data off and have problems, but I'll be able to get most of it.

  Problem:

  I need to replace the hard drive and she never made the recovery discs. What is my best course of action at this point?

  1. Can I reproduce the hard drive failed on a new and hope the recovery partition intact? Restore from that?
  2. Can I install from disc OEM of Windows 8? I don't think I can...
  3. Can I get the key of Windows 8 from the BIOS somehow or I'll have to grab something like belarc to and hope that I can enter the key of the HDD failure?

  Any other suggestions on how to do it? I rather just use an OEM drive with his key and install from scratch, but I need the key and I don't know if it will work?

  Thanks in advance!

  Hello

  There are two options available.

  1. you can order a set of replacement of the recovery media using the link below - it will reinstall the operating system, all the drivers, and almost all of the original software (the exception being often tests of MS Office).  They will also recreate all of the original scores, including the recovery Partition.

  Order HP recovery disks.

  2. If the laptop is originally shipped with Windows 8, the activation key is stored in the Bios Chip and is read automatically during installation, so you could create your own OEM of Windows 8 install disc.

  For more information on how to proceed, see the post by Hüffer 3rd on the following link - Note: there is a cap of this Image file download you may need to try over a period of a few hours before the download starts correctly.

  http://h30434.www3.HP.com/T5/notebook-hardware/need-product-key/m-p/2592099/highlight/false#M96668

  With regard to creation of installation media for this file, here are some options.

  If you want to create an installation disc, use an application like ImgBurn ( Note: you can deselect additional software during installation of ImgBurn offerings)- hereis a guide on the use of ImgBurn to write an ISO on a disc.

  If you need a utility to create a flashdrive bootable for this Image, try the free app below.

  http://Rufus.AKEO.IE/

  Best regards

  DP - K

• Envy replacement hard drive?

  I want to 4 Ultrabook cl 4-1043

  product IDB5T09UA #ABA

  OUT OF WARRANTY

  Hitachi 500 GB HARD drive failed

  Located road recommended for replacement?

  Mary

  Hi mloete

  It must be a disk that conforms to the requirements detailed in the manual for your ultrabook:

  Disks hard disk configurations (7 mm SATA 2.5 ") :
  ● 320 GB 7200 RPM SATA 7mm
  ● 320 GB, 5400 RPM SATA 7mm
  ● 500 GB 5400 RPM SATA 7mm

  320 GB 7200 RPM SATA 7 mm 634862-005
  320 GB 5400 RPM SATA 7 mm 645193-005
  500 GB 5400 RPM SATA 7 mm 683802-005

  http://h10032.www1.HP.com/CTG/manual/c03282135.PDF

• 15 - r174ca: replacement hard drive

  Hey guys, I'm not good with this part pick up stuff so I hope you can help out me. I got this laptop from my cousin, so I'm not completely sure of what I am working with

  My hard drive failed on my laptop:

  http://support.HP.com/VN-en/document/c04496301

  http://www.BestBuy.ca/en-CA/product/Hewlett-Packard-HP-15-6-laptop-stone-silver-Intel-Core-i5-4210u-...

  I'm not entirely sure which hard drive to replace it with so any info would be helpful. The only thing I'm certain of is the 5400 RPM.

  Also, if someone could recommend some items online / in-store (Canada), which are at a good price for their performance features, it would be appreciated

  Thanks in advance

  You must understand that the replacement hard drive you must remove the entire lid and jeopardizes security:

  Your repair manuals

  See pages 53-59.

  As long as you do successfully the replacement, HP will honor still guarantee, however. Just be careful in here.

  You can use any 2.5 inches wide and 9.5 or 7 mm thick hard SATA or SSD.

  the 5400 RPM drives are a significant bottleneck, so in my mind you want to get at least a 7200 RPM hard drive and you really want to get a SSD drive if the budget allows.

  http://www.Amazon.ca/Travelstar-7K1000-2-5-inch-internal-0J22423/DP/B00B4QESVQ/ref=sr_1_3?ie=UTF8&QID=1437564789&SR=8-3&keywords=2.5+inch+7200+RPM+hard+drive

  http://www.Amazon.ca/Hitachi-Travelstar-Z7K500-2-5-inch-7200rpm/DP/B00MVXEJ9M/ref=sr_1_12?ie=UTF8&QID=1437564891&SR=8-12&keywords=laptop+2.5+inch+7200+RPM+hard+drive

  http://www.Amazon.ca/Samsung-2-5-inch-internal-MZ-75E250B-am/DP/B00OAJ412U/ref=sr_1_1?ie=UTF8&QID=1437564944&SR=8-1&keywords=Samsung+Evo+850

  After the back if you need assistance with reinstalling the software

  If it's 'the Answer' please click on 'Accept as SOlution' to help others find it.