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• I bought lightroom and photoshop a week ago and successfully installed on my new iMac.  the iMac box open ends up being a lemon so I had to exchange for a new one.  best buy wiped the old computer.  now I'd like to reinstall lightroom a

  I bought lightroom and photoshop a week ago and successfully installed on my new iMac.  the iMac box open ends up being a lemon so I had to exchange for a new one.  best buy wiped the old computer.  now I'd like reinstall lightroom and photoshop on my new computer, but I don't know how. Help!

  Download and install the trial version of http://www.adobe.com/downloads.html and activate it with your serial number or your Adobe ID.

• I don't see pictures to the owner/documents without opening each file individually. I just see the same image of a mountain and the Lake for each file.

  I don't see pictures (jpeg images) to the owner/documents without opening each file individually.  I just see the same image of a mountain and the Lake for each file.  When I look in windows XP, the JPEGs under 'my computer' and select 'film' or the 'miniature' I can see the image.  Why can I not see the image using Vista?

  I don't see pictures (jpeg images) to the owner/documents without opening each file individually.  I just see the same image of a mountain and the Lake for each file.  When I look in windows XP, the JPEGs under 'my computer' and select 'film' or the 'miniature' I can see the image.  Why can I not see the image using Vista?

  Start button > in the search box, type options records > press the Enter key > click on view tab > uncheck " always show icons, never thumbnails " > click OK for the benefits of others looking for answers, please mark as answer suggestion if it solves your problem.

• ? You can use a boxed version of lightroom bought at best buy

  I bought lightroom from Best Buy... he had the CD in there and I said 'I need the download version because I don't have a CD-Rom.' and they said 'don't worry, download instructions are also included.  However, I don't think it's true now that I opened the box.  Any ideas on how to operate the box version?  Or return to the store and buy online?

  Thank you!

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you have a disk or a drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• cannot stop at several new tabs to open boxes at least three every time I have leave and return to the home page or restart Firefox

  cannot stop at several new tabs to open boxes at least three every time I have leave and return to the home page or restart Firefox

  Hi TGreybeard,

  Have you looked at the Knowledge Base article Firefox opens several times empty tabs or windows after clicking on a link ? There is some good information in there that should help you to solve the problem.

  Hope this helps!

• I keep get redirected to google everytime I open facebook. who's who of the charges and allows me to connect, but once the page loads I get redirected to my homepage... can help all

  I keep get redirected to google everytime I open facebook. who's who of the charges and allows me to connect, but once the page loads I get redirected to my homepage... can help all

  Hi TonyHutton,

  1. what browser you use on the computer?

  2. did you of recent changes on the computer?

  3. only happens with the facebook site?

  4. do you have security software installed on the computer?

  Check if the problem persists on all other sites as well.

  See the link below and try them the steps mentioned, check if it helps.

  Difficulty of your web browser hijacked

  http://www.Microsoft.com/security/PC-security/browser-hijacking.aspx

• 'Open box '.

  whenever I double click on a program, a box opens saying 'open with' How do I get this to stop? someone help me please

  whenever I double click on a program, a box opens saying 'open with' How do I get this to stop? someone help me please

  Open this link below, go to the answer given by Phantom 010.
  http://forums.techguy.org/Windows-Vista/899995-solved-Open-box-opens-every.html

  Please post back if it helps ot not.

  t-4-2

• Why my friend (another computer) can't open my "VS Express 2013 for desktop" application?

  Why my friend (another computer) can't open my "VS Express 2013 for desktop" application?

  I'm new in the present!

  So I create an application and I give it to a friend and when he wants to open my application has had this

  http://gyazo.com/e60ffa5468bf88de185f701de39fa6f2 (there is a link to the photo)

  What can I do? Please help me!

  Hi Razvan,

  Since the issue is with Visual Studio Express 2013 Application, we have a dedicated Forums that will work on these issues. I suggest you post your query on the MSDN forum for expert assistance.

  https://social.msdn.Microsoft.com/forums/en-us/home?category=VisualStudio&filter=AllTypes&sort=lastpostdesc

  Hope this information is useful.

• I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  They called Best Buy, said that adobe should hav

  I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  jotison64 wrote:

  I bought Photoshop elements & first items at Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  Work your way through this document in the end, step by step, and finally try to start a chat session. I hope that Adobe will straighten this out for you.

  Contact the customer service

• Illustrator: 'nodes' on the corners of the images or shapes are red instead of open boxes & Icannot resize these elements by dragging the nodes.  I just got the latest version of Illustrator and it worked fine for a few weeks and now I can't do it aga

  Illustrator: 'nodes' on the corners of the images or shapes are red instead of open boxes & Icannot resize these elements by dragging the nodes.  I just got the latest version of Illustrator and it worked fine for a few weeks and now I can't do it again on the right.

  View > Show bounding solve?

• I have Acrobat 9 on a PC, I no longer use. I want to download and reinstall on another PC. What is the best way to do it?

  I have Acrobat 9 on a PC, I no longer use. I want to download and reinstall on another PC. What is the best way to do it?

  Hi Chaos2015,

  Could you specify if you have Acrobat 9 Pro or Standard version.

  You must turn off Acrobat from the old machine and then install on the new of a CD/DVD and then activate with the same serial key.

  If you don't have installation media, you can download the Pro version of the below mentioned link:

  Download Acrobat products | 9, 8

  Please note that you can activate the software on the computers of two maximum. For example: your office at work and laptop at home

  Kind regards

  Ana Maria

• W Explorer opens always best in CS6

  I have CS6 running W7 64-bit.  For some reason any, when I open the WE of in CS6 to select a file to work, US opens always best.  I think it is new on my system.  Is it possible to get it back to open non-optimized, please?  Same problem occurs when I opened US in CS4, but not in PE11. Google search has not produced an answer yet.  My screen is large and research on the whole of it is a chore.

  Thank you.

  See if double clicking on the title from the magnified view bar resolves the issue:

  

• Cannot open the Lightroom Catalog because another application already is open.

  I hard a message that another application has the open catalog, but I have no idea what's open. Any ideas on how to understand what program it was open?

  When Lightroom has an open catalog it creates a temporary file next to the catalog file, which has the same name with an extension .lock. By default, the files are located as shown in the attached screenshot.

  If Lightroom is not normally closed the .lock file will remain in place and prevent Lightroom opening of the catalog said.

  With Lightroom closed go to the subfolder of Lightroom, and if there is a file with the name of .lock extension remove the file, and then try and open Lightroom.

  

• Should I bring my HP desktop computer new back to Best Buy?

  I recently bought a HP Pavilion Desktop 500-164 nodel.  It came with the Windows 8.0 operating system.  He also had a Norton Product on the disk.  I have been using Norton for many years and have several licensed copies.  After turning on my new PC, I went to activate Norton.  I got a message saying that Norton is not compatible with Windows 8.0.  I was shocked...  Why HP factory install this software if it is not compatible with the operating system?  I did some research and discovered that Norton will run if I update the OS to 8.1.  I did, and Norton is running.

  So far so good... Until...

  I find now that I have occasional difficulties, connection to the internet.  I have located the problem to my new office.  All other PCs in my house to connect without a problem.  I noticed a message in "HP Support Assistant.  I check it out and asked to have my new Desktop checked to see if HP has tested my office with Win. 8.1, while, incompatible drivers might cause problems with the connection to the internet.  (hmmmmm... looks like my problem)

  I have run the check only to find that HP has NOT certified of my desktop with Win 8.1.  Therefore, I can not receive updated which are compatible with my system drivers. (my system has updated a few times since I turned it on)   For the most part, my system over time, could seriously errode and become unusable.

  It's amazing.  I buy a system with preinstalled software that are not compatible and cannot now be updated for more recent versions of the operating system without serious consequences.  Are there plans to certify this combination to Win 8.1 desktop computers?  HP is just going to let this Destop like that?

  Can anyone provide some assistance?  Or, should I return this box at Best Buy and replace it with a Dell or IBM product?

  Appreciate all the thoughts, comments and advice.

  BTW, I am an HP retiree, I only use HP products.  I'm quite surprised HP would put an office there unsupported.

  Please tell me I'm wrong to understand something?  ;-)

  Bob

  Thank you much for Bill's response.  I really appreciate it.  Yes, Norton which was incompatible with Win 8.0 was the version that has been preinstalled on the hard drive.  I opened one that was preinstalled and got the error message.  Sorry I can't tell you exactly what message I got, it has been a while.  In essence, the message said that Norton is incompatible with Wiin 8.0.  Then, I went on this forum and learned that I would need to udate to 8.1 to run Norton I did.  It has worked OK at this time.

  I see the same exact material that my PC configuration is now shipped with Win 8.1.  Once I realized I felt much better.  My PC is a 500-164.  The PC being bundled with 8.1 is 500-214.

  Thanks a lot for the next upward.  Yet once again, I really appreciate it!

  RGH406

• Purchase Photoshop elements 13 Best Buy and redemption of the code does not generate serial number

  So I buy Adobe Photoshop elements 13 Best Buy and follow the directions on the package to get a serial number, so I can install the application. I get an oops message that my code is not valid. Kind of strange see the package never been opened before. I guess I bought a boat at Adobe anchor. I knew that I went with the wrong product. Me once shame on you, screw me twice shame on me. It goes in the trash, and I will NEVER buy another Adobe product again. Adobe sucks!

  Hi dayxmr,

  no need to hate. Please, try the solutions posted by Brucgovn in this thread instead:

  Re: Photoshop elements 13 - can't get a response code in the offline activation method

  Kind regards
  Maurice