(Redirected) Question DFS

Hello everyone. Then I tried to buy a new laptop for my son for his newly started company of photography. He asked me for an Alienware laptop for the holidays this year. Applied for credit from Dell and I approved instantly for $1500. Go ahead and I use my newly opened for an Alienware 13 credit account. Order went through smoothly and got a notification of the order shortly after. Then, after 30 minutes, I get another E-mail my order saying maybe was on hold pending verification, please call DFS audit Dept. So I go ahead and call and spoke to a native American representative. So he goes and asks me a callback number and another case where and he told me he will call immediately. Well, I have not received any calls after 2 days so I took the initiative to call again the DFS. Same story. Long story short, it's been more than 2 weeks to play cat and mouse, and I don't know what to do anymore. I could just close my account if I do not receive my order processed quickly. I have never heard of something like this. Can someone help me?

For better service, it is best to go on the site of Dell Financial Services, here:

https://DFS.Dell.com/pages/DFSHomePage.aspx

Bev.

Tags: Dell Products

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