(Redirected) The customer service is Horrible
I have tried to get help for the last half hour and continued to spend on other departments or links to cats that nobody manages.
Dell management - please fix your customer service team! I have read nothing but horrible comments about them.
The woman basically just hung up on me when I said that your automated phone system does not recognize my service code. She said that she would ensure that someone knew to fix and transferred my call before let me answer.
This kind of service would make me look different brand for the next purchase.
Better to post this thread in the Customer Care Forum here:
http://en.community.Dell.com/support-forums/customercare/f/4674.aspx
Bev.
Tags: Dell Products
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