Reduce the range of ports for calls crossed - Freeway

Hi all

We currently have MRA deployment but we have a problem with the "Crossing Media port" range set up in the subzone of the crossing. By default, this interval spend 36000 to 59999, but the FW team must reduce this ports open to 36000-36511. Is this supported?

After change of the range we did call Jabber tests in Internet and the call is established, but we have no audio in both directions, after taking a trace with tcpdump in traffic RTP EXP-C/E see the 480XX range.

Any idea to reduce this range without impact in the service?

Thank you!

If you go to maintenance > tools > using the Port, you are able to watch all the different ports inbound/outbound highway has set up, if you are able to edit and change of range, there will be a display/change option that will take you directly to the page of configuring these ports.  Don't forget if you are editing a port range, either on the Express-C or - E track, don't forget to check if the other should also be changed.

Tags: Cisco Support

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