Refresh wiped out all the bookmark and browser settings

Firefox suggested I do a Refresh to speed up the browser etc. I did it and everything has been wiped out. Firefox logo appears in the start bar but when I click on it see no firefox browser, totally empty tabs. All the bookmarks wiped out all three browsers I use: Firefox, Google Chrome and Internet Explorer. I'm totally in trouble.

When you reset Firefox and a new profile is created and some personal data (bookmarks, history, cookies, passwords, data form) are automatically imported and the current profile folder will be moved on the desktop to a folder "Old data Firefox".
Installed extensions and other customizations (toolbars, Pref.) that you have made are lost and must be redone.

It is possible to retrieve the data from the old profile, but be careful not to copy the files corrupted to avoid transporting more problems.

Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.

Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

If you keep problems also create a new profile.

It is possible that your security (firewall, antivirus) software blocks or limit Firefox or the process of plugin-container without you inform, possibly after the detection of changes (update) for the Firefox program.

Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and allow your firewall to ask permission to get access full and unrestricted, again to install for Firefox and the plugin-container and the update process.

See:

Tags: Firefox

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