Registered credit card payment problem - limited number of transactions on the new.
I have delay in payment for my program because of the default limits of the new credit card. I'm in the photographers CC program. Credit card has been set at zero operations per month then on due time. What to do now?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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I have problems with this month, Adobe CC Plan payment. Initially, the problem was not being able to update the credit card information (error: PMT_000008), after having tried several browsers, clean cache and introducing the new card number (I have 8 requests for prior authorization charged to my new card) I was able to update the information of the card , but the old card is displayed in the "Payment information" section (masterCard * 41 this is the old card), but in the "registered Payment Options", the new map is saved as the default (* 18 new card). So I was wondering. The information of credit card offers day or not, because you have tried to load twice the old Cardinal
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I checked that you have bought in a Digital shop CC river, unfortunately the credit card can be changed by contacting support.
Please visit http://shop.adobe.com/store/adbehap/Content/pbPage.faq
Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.
Concerning
Stéphane
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log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
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Hi Purple % 20Lambs,
Please contact Adobe support:Contact customer service
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In case you can't reach Adobe support, please see:
Contact the technical support FAQ: Impossible to reach support via the link "contact us".
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Hello
I don't see any subscription / membership to the title of the email that you use with the forums.
Please share the e-mail in a private message so that we can provide you with comprehensive information.
At the same time, if the plan has expired suggest you kindly purchase a new subscription.
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You will not be able to change the payment method paypal to credit card ot vice versa.
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https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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