Credit card payment problem

Similar Questions

• Registered credit card payment problem - limited number of transactions on the new.

  I have delay in payment for my program because of the default limits of the new credit card. I'm in the photographers CC program. Credit card has been set at zero operations per month then on due time.  What to do now?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• after enter credit card payment information, usd1.00 suddenly deducted without any purchase and reason.

  after enter credit card payment information, usd1.00 suddenly deducted without any purchase and reason. Try to re - check my information made security code lack, tried to re-enter the security code, suddenly deducted another usd1.00 again. Kindly help on this issue. Thank you.

  It is an expectation of approval, and it is only temporary. See: on the payment card's authorization in the iTunes Store - Apple Support.

• The Knights of iron game item pack I bought 4 days ago. my credit card payment was made. but I got my package to arrive. Help, please.

  The Knights of iron game item pack I bought 4 days ago. my credit card payment was made. but I got my package to arrive. Help, please.

  Do you mean that you have not received the item ("received my package" implies that you have, in this case I don't know what your question)? If you do then you contacted the developer of this game? If they cannot / does not help, then try to contact iTunes Support: http://reportaproblem.apple.com

  (I asked for your message to be moved to the forum of the iTunes Store, where you have posted is for questions about the iTunes U app.)

• Why I can't update my credit card payment information? It shows the error in the server. How can I make contact with the staff of Adobe?

  Why I can't update my credit card payment information? It shows the error in the server. How can I make contact with the staff of Adobe?

  Hi Purple % 20Lambs,

  Please contact Adobe support:Contact customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  In case you can't reach Adobe support, please see:

  Contact the technical support FAQ: Impossible to reach support via the link "contact us".

• How can I change paypal for credit card payment?

  I would like to change my paypal for credit card payment method.

  We can I change it?

  Hello

  You will not be able to change the payment method paypal to credit card ot vice versa.

  You can cancel your subscription and purchase a new subscription using the method of payment of your choice.

  Cancellation: -.

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

  Plans:-https://creative.adobe.com/plans

• Problems with the new credit card payment

  I have CC buoght in last September. A few weeks ago system tried to obtain payment for a membership next year, but in my account settings was old credit card which was empty at that time there already. I changed my payment settings and add the new card, but the system won't take payment of this card and close my membership.

  How can I fix? I need to work! Get my money and give me my membership!

  
  * FryShutUpAndTakeMyMoney.jpeg*

  =)

  Hi Ty,.

  Can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products

  Concerning

  Stéphane

• Problem with edit - change of credit card payment options

  Hello, could you tell me why I can't change payment options in my subscription? I had to change bank operator and since adobe won't accept any other card (I tried 4 different cards of 4 different banks)

  To know how to update your credit card information or change the payment method for your creative cloud membership, please consult this document:

  https://helpx.Adobe.com/creative-cloud/KB/change-account-payment.html

  Related link: manage your membership | Cloud Creative

  More creative Cloud FAQ: questions frequently asked the creative cloud

  Concerning

  Megha Rawat

• Payment by credit card + membership problem

  I have a Bill saying I paid for my membership 12. However, when I go to photoshop to try to use it, he tries to hire a trial and said that I have to put the licensed software. I have not received an email stating that my subscription has been paid even if I have a Bill and I used the same credit card in the last two months with success. I've updated the information twice but without success. What can I do? I waited the recommendation 24 hours a day and still no update on my software.

  Hi Newflocks,

  Looks like there could be some kind of problem with your account billing, I recommend you to contact our customer service for assistance.

  This link should help: https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_payments-invoice s-orders_stillNeedHelp

  Don't forget to connect with the Adobe ID associated with your subscription.

  Best,

  -Dave

• How to choose the credit card payments?

  Dear support!

  My Member (16) sharing of the family, but it also has a bank own card registered in his iCloud account. I turned off the 'request to buy' box is its parameters. He wanted to do something with his own bank card but iCloud wanted to automatically debit the credit card registered in the sharing of the family, which is mine. His own bank card is implemented on a primary basis. How can he choose appropriate during its payments credit card?

  iTunes will only take payments from the card provided by the family Organizer.

  The only way around this is to have each family member buy gift cards and apply them to their own accounts and keep them in mind and in credit.

• How do I change from paypal to credit card payment method?

  How can I change the method of payment paypal to credit card?

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

• This situation of credit card payment is beyond outrageous!

  I had posted this before and had no solution. I have not changed my bank or credit card, all my data is like when I signed up for more than a year. And I have the problem that adobe can't charge my card. I tried to re - enter the same data to see if that solved the problem. But I tried Explorer, Chrome, Firefox, Safari, Opera, Windows, and Mac and always says ' sorry something not on our end. "

  Yesterday I had left 10 days, and today I had three warnings in one day! and now it turns out that I have only six YES SIX days left! It just may not be the case. You want to tell me what should I do if the software stop working? What should I tell my customers?

  Are Arktos_aurus you referring to the discussion that you started http://forums.adobe.com/thread/1337038?  If so I recommend meet you Beverly in your previous thread.

• Cloud-credit card payment

  I try to buy the student membership of Cloud, but I get an error message saying my address does not match the address on my credit card, but I connected to my bank account online and check exactly how my address is written, and it's the same thing. I don't know how to go beyond that, there is no another way to continue and confirm the membership?

  Michaelapl is not an issue that can be solved in a public forum.  I recommend you to contact our support team to work with them directly about your difficulties of purchase.

• How to collect the payment with a new credit card info?

  Hi guys

  I bought the plan of creative photography of Cloud (a year) in June or July, and it cost RM29.99 per month.

  I used my brother's credit card payment. Of course, he knew about it and all payment went well until the payment of this month (September). what respect 09/04/16.

  My brother forgot to inform me that he had changed to a new card and adobe could not make me pay for this month, so they send me an email on my payment failed. Today, I had just updated his new credit card info and deleted the old, and the question is how can I pay adobe the payment? It will automatically reload his new card or there's a manual way to pay? Everyone facing the same problem?

  It's adobe email send me:

  Your creative cloud membership has been paid to free because we were able to charge the credit card. Update your payment information to your paid subscription.

  Thank you guys

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  or

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• payment by credit card with eway returns 'invoice number not found' in British Colombia

  Hi all

  I am currently working on the pared.com.au payment gateway. the problem we have is that every credit card payment is redirected to the page 'Card credit payment Fail', even if the payment has been marked as successful on eway.

  Details of the transaction eWay said "response code: 00 ', response text"transaction approved ".

  However, the CC payment fail page says:

  "There was an error in credit card processing. If please correct this and try again.

  number of the invoice not found:. Please go back and correct this problem. »

  Curiously, the order is perfectly recorded as successful British Colombia (customers-> orders) order.

  any help would be appreciated - I looked at this for hours but I suck. Thank you all!

  Please find the payment page HTML below for reference (selection of the country failed to save space):

  < form id = "catwebformform42059" name = "catwebformform42059" onsubmit = "return checkWholeForm42059 (this)" action = "/ FormProcessv2.aspx?" WebFormID = 10850 & amp; OID = {module_oid} & amp; OTYPE = {module_otype} & amp; EID = {module_eid} & amp; CID = {module_cid} & amp; CC = {module_urlcountrycode} & amp; Sponsor = {mo dule_siteurl, true, true} & amp; SAR = False & amp; PageID = / thankyou.html method"="post"enctype =" multipart/form-data">

  < div class = "form" >

  < div id = 'Step 1' >

  < div class = "item" > < label > title < / label > < br / >

  < select class = "cat_dropdown_smaller" id = "Title" name = "Title" >

  < option value = "3" selected = "true" > MISS < / option >

  < option value = "1" > MR < / option >

  < option value = "2" > MRS. < / option >

  < option value = "4" > MS < / option >

  < / select > < / div >

  < div class = "item" > < label > name < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "First name" maxlength = "255" name = "FirstName" / > & bull; < / div >

  < div class = "item" > < label > name < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "LastName" maxlength = "255" name = "LastName" / > & bull; < / div >

  < div class = "item" > < label > Email < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "EmailAddress" maxlength = "255" name = "EmailAddress" / > & bull; < / div >

  < div class = "item" > < label > company < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "Company" maxlength = "255" name = "Company" / > < / div >

  < div class = "item" > < input type = "button" name = value "next2" = "Next" onclick = "display_next2 (); "/ > < / div >

  < / div >

  < div id = 'Step 2' style = "" display: none; ">"

  < div class = "item" > < label > shipping address < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "ShippingAddress" maxlength = "500" name = "ShippingAddress" / > < / div >

  < div class = "item" > < label > city < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "ShippingCity" maxlength = "255" name = "ShippingCity" / > < / div >

  < div class = "item" > < label > status < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "ShippingState" maxlength = "255" name = "ShippingState" / > < / div >

  < div class = "item" > < label > zip code / postal code < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "ShippingZip" maxlength = "255" name = "ShippingZip" / > < / div >

  < div class = "item" > < label > country < / label > < br / >

  < select class = "cat_dropdown" id = "ShippingCountry" name = "ShippingCountry" >

  < option selected = "true" > - Select Country - < / option >

  < / select > < / div >

  < div class = "item" > < input type = "button" name = "next3" value = "Next" onclick = "display_next3 (); "/ > < input type ="button"name = value 'back3' = 'Return' onclick ="display_back3 (); "/ > < / div >

  < / div >

  < div id = 'Step 3' style = "" display: none; ">"

  < div class = "item" > < input type = "checkbox" id = "sameas_shipping" name = "sameas_shipping" value = "1" onchange = "handleChange (this.value); ' / > billing is the same as shipping < br / >

  < div class = "item" > < label > billing address < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "BillingAddress" maxlength = "500" name = "BillingAddress" / > < / div >

  < div class = "item" > < label > city < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "BillingCity" maxlength = "255" name = "BillingCity" / > < / div >

  < div class = "item" > < label > status < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "BillingState" maxlength = "255" name = "BillingState" / > < / div >

  < div class = "item" > < label > zip code / postal code < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "BillingZip" maxlength = "255" name = "BillingZip" / > < / div >

  < div class = "item" > < label > country < / label > < br / >

  < select class = "cat_dropdown" id = "BillingCountry" name = "BillingCountry" >

  < option > - Select Country - < / option >

  < / select > < / div >

  < div class = "item" > < input type = "button" name = "next4" value = "Next" onclick = "display_next4 (); "/ > < input type ="button"name = value 'back4' = 'Return' onclick ="display_back4 (); "/ > < / div >

  < / div >

  < / div >

  < div id = "Step 4" style = "" display: none; ">"

  < div class = "item" > < label > business phone number < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "As WorkPhone" maxlength = "255" name = "As WorkPhone" / > < / div >

  < div class = "item" > < label > Shipping Instructions < / label > < br / >

  < textarea class = "cat_listbox" id = "ShippingInstructions" name = "ShippingInstructions" cols = "5" > < / textarea > < / div >

  < div class = "item" > < input type = "button" name = "next5" value = "Next" onclick = "display_next5 (); "/ > < input type ="button"name ="back5' value = 'Return' onclick = "display_back5 (); "/ > < / div >

  < / div >

  < div id = "Step 5" style = "" display: none; ">"

  < div style = "width: 100%;" float: left; ">

  < div style = "width: 52%;" float: left; ">

  < div id = "paymentdiv" >

  < div class = "item" > < name on the card label > < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "CardName" name = "CardName" / > & bull; < / div >

  < div class = "item" > < label > card number < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "CardNumber" name = "CardNumber" / > & bull; < / div >

  < div class = "item" > < label > card expiration < / label > < br / >

  < select class = "cat_dropdown_smaller" id = "CardExpiryMonth" name = "CardExpiryMonth" >

  < option value = "1" selected = "true" > Jan < / option >

  < option value = "2" > Feb < / option >

  < option value = "3" > Tue < / option >

  < option value = "4" > after < / option >

  < option value = "5" > < / option >

  < option value = "6" > Jun < / option >

  < option value = "7" > Jul < / option >

  < option value = "8" > August < / option >

  < option value = "9" > Ms < / option >

  < option value = "10" > Oct < / option >

  < option value = "11" > Nov < / option >

  < option value = "12" > Dec < / option >

  < / select > < select class = "cat_dropdown_smaller" id = "CardExpiryYear" name = "CardExpiryYear" >

  < option selected = "true" value = '2012' > 2012 < / option >

  < option value = "2013" > 2013 < / option >

  < option value = '2014' 2014 > < / option >

  < option value = '2015' > 2015 < / option >

  < option value = "2016" > 2016 < / option >

  < option value = "2017" > 2017 < / option >

  < option value = "2018" > 2018 < / option >

  < option value = "2019" > 2019 < / option >

  < option value = '2020' > 2020 < / option >

  < option value = "2021" > 2021 < / option >

  < / select > & bull; < / div >

  < div class = "item" > < label > card Type < / label > < br / >

  < select class = "cat_dropdown" id = "CardType" name = "CardType" >

  < option value = "1" selected = "true" > Visa < / option >

  < option value = "2" > Master Card < / option >

  < option value = "3" > credit card < / option >

  < option value = "4" > American Express < / option >

  < option value = "5" > Diners Club < / option >

  < option value = "6" > JCB < / option >

  < / select > & bull; < / div >

  < div class = "item" > < label > CCV number < / label > < br / >

  < input type = "text" class = "cat_textbox" id = "CardCCV" name = "CardCCV" / > & bull; < / div >

  < / div >

  <! - paymentdiv - >

  < div class = "item" > < label > amount < / label > < br / >

  < input type = "text" class = "cat_textbox" id = 'Amount' name = 'Amount' / > & bull; < / div >

  < div class = "item" > < input type = 'submit' class = "cat_button" id = "catwebformbutton" value = "Submit" / > < input type = "button" name = value 'back6' = 'Return' onclick = "display_back6 (); "/ > < / div >

  < / div >

  < div style = "width: 47%;" float: right; ">

  < div class = "item" > < label > payment method < / label > < br / >

  < input type = "radio" class = "PaymentMethodType" onclick = "ShowCCFields (this.value); "checked ="true"value ="1"name ="PaymentMethodType"/ > credit card < br / >

  < input type = "radio" class = "PaymentMethodType" onclick = "ShowCCFields (this.value); "value ="5"name ="PaymentMethodType"/ > PayPal < br / >

  < / div >

  "< div class ="item"> < img alt ="GlobalSign SSL Site Seal"src="/CatalystImages/globalsign-ssl-site-seal.gif "/ > < / div >

  < / div >

  < / div >

  < / div >

  "< script type =" text/javascript"src="/CatalystScripts/ValidationFunctions.js "> < / script >

  < script language = "javascript" type = "text/javascript" >

  <! [CDATA]

  var submitcount42059 = 0; int checkWholeForm42059 (theForm) {var why = ""; if (theForm.FirstName) why += isEmpty (theForm.FirstName.value, "Name"); if (theForm.LastName) why += isEmpty (theForm.LastName.value, "Last name");} If (theForm.EmailAddress) why += checkEmail (theForm.EmailAddress.value); If (! theForm.PaymentMethodType: getRadioSelected (theForm.PaymentMethodType) == 1) {if (theForm.CardName) why += isEmpty (theForm.CardName.value, "Name on card"); if (theForm.CardNumber) why += isNumeric (theForm.CardNumber.value, "card number");} If (theForm.Amount) why += isCurrency (theForm.Amount.value, "Amount") ;} If (theForm.PaymentMethodType) why += checkSelected (theForm.PaymentMethodType, "payment method"); If (why! = "") {alert (why);} return false ;} If (submitcount42059 == 0) {submitcount42059 ++; theForm.submit (); return false ;}; else {alert ("the form submission is in course."); return false ;}}}}

  Info credit card is not required if you pay by PayPal, hosted credit card, COD etc.

  function ShowCCFields (val) {}

  If (! document.getElementById ('paymentdiv'))

  return;

  If (val! = 1).

  document.getElementById('paymentdiv').style.display = 'none ';

  on the other

  document.getElementById('paymentdiv').style.display = 'inline ';

  }

  []] >

  < /script >

  < / div >

  < / make >

  < / div >

  This replica of support cured the problem...

  Gaurav Sharma (Adobe Business catalyst Support)

  20 Feb 04:12 (EET)

  Please contact us!

  I just saw your shop online purchase form, which contains updated credit card fields.
  http://screencastmb.worldsecuresystems.com/IMG/2013-02-20_1309.PNG

  According to the description of the area, he used fo rupdating CC details, not for purchases.
  Remove this area of system and reinsert the form and then it should work

  Kind regards