Registration MXP300 G2 in TMS

Hello

I'm trying to record a G2 MXP300 to TMS (version 14.3.2).  It has completely set up and recorded on the VCS, however, receive the following on the unit error

ERROR: Status of provisioning

Commissioning has failed: code HTTP = 500

When I try to add to the TMS, I get the following error.

"Update area failed on: SystemTimeZone: object reference not set to an instance of an object.

However... they are.  I set the time zone on both the codec and TMS.  Anyone seen this before?  Any help would be appreciated.

Thank you!

You can downgrade to TC software, it's the same process when you run an upgrade.  If you recently upgraded the TC software for THIS, you can simply swap the image of the already installed software by going to the maintenance > System Recovery > Recovery Swap software.

Tags: Cisco Support

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    Concerning

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