Relocation of failing to CS4

I had cause to rebuild my system due to a problem with trojan. I reinstalled CS2 from my cd ok but the CS4 upgrade fails with "Installation of the following components has not" and he rises to all components. There is no explanation provided.

What is happening and how to get around the problem?

Dennis Sackett

Hi Dennis,

I'm sorry to hear that you're facing problem with the installation.

You need not install CS2 to upgrade to CS4. Also, most of the newer operating systems is not compatible with CS2 and cause problems. If you have the serial number for CS2, begin the installation of CS4 and enter the CS2 number (when prompted) to benefit from the upgrade.

Now, I suggest you to remove CS2 Control Panel, delete the remaining files and folders (if you can find it) and then install CS4 after restarting the machine.

In addition, this forum page is specifically for Acrobat. Here people have only expertise in Acrobat. For issues related to the Creative Suite, feel free to post on: http://forums.adobe.com/community/download_install_setup?view=overview

~ Sandeep V.

Tags: Acrobat

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