Remote Desktop assistance or assistance

Similar Questions

• Remote Desktop assistance

  When I tried to use easy connect, it cannot connect to the peer-to-peer network. I tried it troubleshooting and here are the results:

  

  Everyone knows the solutions?

  Hello Kenneth,

  Thank you for your quick response.

  Yes, I also suggest you to post your query on Microsoft TechNet forum for this issue. You can get more effective suggestions and adapted by experts familiar with this topic.

  Please visit the link below to find a community that will support what ask you:

  TechNet community

  https://social.technet.Microsoft.com/forums/Windows/en-us/home?Forum=w8itprovirt%2Cw8itpronetworking&filter=AllTypes&sort=lastpostdesc

  Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows.

  Thank you

• Can I disable the Terminal Services if I don't use remote assistance/remote desktop?

  I use can I have Vista 32 bit home premium

  I thought that Vista have no remote desktop? Is not Terminal identical remote desktop services?

  When I go

  MyComputer > right click > properties > remote adjustment

  the box for "Allow remote Assisnatnce" is NOT COCHEE

  But when I run Netstat - ano, I see that port 3389 is listening svchost.exe process when I checal what services are related to this particular svchost.exe, I see the following services:

  Cryptographic services
  DNS client
  network location awareness
  KtmRm for distributed transaction coordination
  telephony

  and Terminal Server services

  Seems to be at a point several years ago, I allowed someone from microsoft to help me through the assistance at a distance could therefore have enabled or downloaded services Terminal Server?

  In any case, I think that Terminal Services is initially port 3389 to remain open and thus get an unsolicited connection attempts from different IP addresses.

  I tried a little experiment and finished the Terminal Services and changed the status of manual start-up. When I still ran netstat - ano, he showed no listening on port 3389

  However, when I rebooted my computer Terminal Server was running again. So I ended it again but this time off the service. When I fell net stat - ano he showed terminal services does not. then when I restarted my computer, Terminal Server services do not have turn on port 3389 has not been shown that listening

  SO my question is, as a user of Vista which doesn't use remote help desk or remotely.

  1. I CAN keep the disabled Services Terminal Server?

  2. it cause me any problem of operation or security if she stays in the disabled state?

  3 have disabled will cause me to not be able to get the scheduled updates?

  Thank you

  But I have been informed by Norton Personal asa require a Terminal Server Services be, nit for the part of remote assistance, but for other reasons. They say I can't turn off

• properties for the system Windows Windows 8 shows not only remote assistance remote desktop options

  When you go into the System Properties window, then select the remote use of the window tab shows that Assistance remotely in the upper half of the window. The bottom half which is supposed to have remote desktop, choice is empty.

  Remote Desktop seems to be only available on Windows 8 Pro.

• Remote shadowing / Assistance when the user logged in...

  Hello

  Is there a way I can connect to a VDI machine that is already used by a user for purposes of troubleshooting and technical support?

  Currently we use Remote Desktop Centeral in and manage these workstations, but once we introduce vWorkspace (VDI), we no longer have this feature and I want to avoid installing Desktop Agent Central on the VDI Machine...

  I wonder if vWorkspace have workaround / plans to introduce a new feature for this issue?

  Thank you

  Hello

  In the vWorkspace Management Console, right click on "Locations" and then click RDP connections

  Check the box 'enable remote RDP administration control '.

  

  Now navigate to the computer group. Right-click on the computer that you want to help, and then select

  Remote control | Remote assistance

  

  Not sure if they fixed it again where you can control the machine or if it is still seen only. Which was recorded as an enhancement request.

  Thank you, Andrew.

• Remote Desktop connection and file sharing

  Hello, I have a technical question about file sharing.

  I use a remote desktop connection to connect to the server of the company.  We are currently between the two groups of IT services (last guy retired, he will be missed!) In any case, I need to backup my desktop files locally and have 4 or 5 of these local desktop file files saved as a backup on the server.   I want to just my files desktop back mount easily on the server. And I don't know how / what to ask to do this. I just need to know what to ask.

  I'm having problems:

  1. I don't know how to configure a file to save its content on and through a secure server.

  2. There are two types of files that I am trying to backup my office.  The details are below.

  2. the first type of files are simple files of customer data, PDF files, word files, files is excellent. Thus, some records are filled with the updated forms and these files constantly increasing in number and size of the file.  A simple example of this type would be a Bill.  File grows in size and file number every week because the new files are always being added.

  2B. I can't accurately describe the second type of file.  We use a program called TFP - when you open the program you load the specific customer file in a drop-down box.  Whenever you open the customer specific AMTS program saves any changes you made to this file and updates the customer file with a new date and then transfers the file from the client to a file from archive in C: drive. Basically, I want to save this file on the server of the company.

  3. can we make us safe so that data gets only shared a way?  I don't want people on the server to change my desktop files.

  Feel free to ask any questions.   Thank you in advance.

  David

  Hello

  You can request the assistance of here:

  https://social.technet.Microsoft.com/forums/en-us/home

• Remote Desktop has stopped working on windows server 2008 r2

  My windows Server 2008 are no longer accessible through Office remotely. System was fine until yesterday, now, it does not accept rdp connections.

  Hi Doug,.

  The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums for further assistance:

  TechNet Forums (Services Terminal Server) remote desktop services

• Windows Server 2003 r2 64-bit Remote Desktop RDP connection does not

  Hello

  I went through most of the support guides I can find on the internet and nothing seems to work.

  I enabled and disabled the service. Enabled and disabled Internet connection sharing. I totally disabled the firewall on the server and I can not always connect to the server via RDP

  I only get an error message.

  Remote Desktop cannot connect to the remote computer to one of the following reasons:

  (1) remote access to the server is not enabled

  (2) the remote computer is disabled

  (3) the remote computer is not available on the network

  Make sure that the remote computer is on and connected to the network, and remote access is enabled.

  When should I wear analysis server there is no enabled 3389 port. I am using RDP just for administrative purposes. I used to connect to the machine via RDP but one day it just stopped working.

  I also checked a few updates selection to determine if they are installed. All updates that might have compatibility problems are not installed on the server.

  Any request for information will be answered promptly.

  Thanks in advance.

  Hello

  Please post your apparent in the following link for assistance with problems of desktop connection remotely:

  https://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?Forum=winserverTS

  I hope this helps.

• Remote Desktop cannot connect to the remote computer

  Hi all

  I'm having a problem on my server running Windows Server 2008 R2.

  I can not can not on the remote server by using remote desktop (mstsc).

  Here is the error I get when connecting:

  Remote Desktop cannot connect to the remote computer to one of the following reasons:
  (1) remote access to the server is not enabled
  (2) the remote computer is disabled
  (3) the remote computer is not available on the network

  Make sure that the remote computer is on and connected to the network, and remote access is enabled.

  I tried to restart the services, but nothing helped.

  I even restarted the server, which did not help.

  Also, I can ping the server without any problem.

  Kindly help. !

  Hello

  Search logs events on the Terminal Server and the Local user's PC

  Try disabling the firewall - may have to be reconfigured.

  I suggest that repost you the question in the TechNet Windows Server forum for assistance.

  TechNet

• The remote desktop icon - cannot change the settings & only appeared yesterday - have I been compromised

  Hello

  I had a quick glance around my system because I think it has been compromised. Today, I noticed something I never saw before a "Remote Desktop connection" icon in my documents - time created yesterday - at about 20:00 - 08/04 when I was not on the machine and certainly don't remember updated anything.
  I went into control panel / system/distance and unchecked boxes related to assistance remotely etc. Is there anyway that anyone can access my machine remotely? or how would I know if they have?  The sudden appearance of this icon and the calendar has caused me some alarm. I deleted it + at the present time, it is in the trash. I did it because it gives an error when I try to save changes to settings that do not allow access.
  Someone could give me some advice please on what this could be and how I can assure any remote access to my pc. (Windows XP / wired ethernet via Bt Home Hub connection)  Thank you.
  Hello
  If you think that your computer is infected with malware, try following the steps 1 and 2 in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
  It contains instructions which will remove the malware more. If you have any questions, just ask me. I hope this helps you.
  Brian

• Chess FIPS and Remote Desktop connection

  I currently enabled FIPS compatible algorithms on my network.  All our machines are running the highest connection Office remotely.  This seems to be very well on servers but trying to control remote in all clients mainly (using Windows XP, but I also if this problem on Windows 7 as well) it fails.  I did all the tests and I can isolate it specifically to the active FIPS policy.  What can I do to get Office remotely functional again on my clients?  So far the only thing work is to temporarily disable the FIPS and then I can remote into the machines again?  I really want to keep the FIPS enabled for its security, but if it's going to inhibit remote desktop it's going to be a major problem.  Thanks in advance to anyone who can solve this problem!

  Hi Metatronx,

  Your Windows XP question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the forum TechNet for assistance:

  http://social.technet.Microsoft.com/forums/en/itproxpsp/threads

  Hope the helps of information.

• Cannot print on my local printer when you use remote desktop to access the server (Server 2008).

  We are struggling to print on my local printer when you use remote desktop to access the server (Server 2008).  Cannot make it work.  Any suggestions?

  Hi EverettBurton,

  The issue of Windows XP, you have posted is related to Windows XP in a domain environment. It is better suited for the IT Pro TechNet public. Please ask your question in the TechNet forums for assistance.

  Hope the helps of information.

• Cannot print using Remote Desktop connection

  I have a computer that we will called XP. XP was XP loaded on this subject. It is on a home network with ethernet etc. It has a USB Samsung CLP315 printer attached to it, which we will call SAMSUNG.  XP print SAMSUNG without any problem. SAMSUNG is shared and has the latest drivers.

  Configuration on XP
  Pilot # is 3.04.85:44
  Port: USB001 virtual printer for USB Port
  Sharing installed additional drivers Intel environment Windows 2000 or XP

  Using Remote Desktop connection, I connect to my computer at work, that we will call the WORK that has Windows 7 above and is part of a local network. When you use Word for example on WORK, I should be able to print on SAMSUNG on XP. However SAMSUNG on XP does not present as a printer available. However, I can print from JOB printers shared on the local network or locally connected. Unfortunately, it is of limited use to me because I can not physically get the printed paper, or to know if the printed page correctly until the next day, I get to work.

  I have the Settings Options on the remote desktop connection when I connect XP to WORK remotely. I think that this complies with the info I found on the knowledge base.

  On the general tab, I have the correct name of the computer and user. I have "allow me to save credentials" deselected.

  Local "resources" tab, "materials and resources local printers" and "Clipboard" are selected. Under 'More', 'smart cards' and 'Cards series' are selected. Similarly 'Readers' and 'Supported peripheral Plug - n Play' and their subitems are all selected.

  Tab programs not specified

  If there is other information in the options that may be relevant, please advise and I will detail later.

  Already XP used to via the desktop connection to remotely connect to another computer to WORK which took place of XP. When I'd do things on the WORK and wanted to print with SAMSUNG on XP, SAMSUNG has shown on the list of available printers and would print WORK jobs

  On the local network at the office, WORK is connected and print to a shared printer on a computer showroom (XP) which is identical to the SAMSUNG for model # and driver. So by my way of thinking, the driver is already loaded and functioning.

  Any help would be appreciated.

  Hi JoePuter,

  For more specialized assistance on this issue, please repost your query on TechNet Forum.

  TechNet Forum

  http://social.technet.Microsoft.com/forums/en/w7itpronetworking/threads

  Thanks and greetings

  Karena R

  Microsoft Answers Support Engineer

  ---------------------------------------------------------------------------------------------------------
  Visit our Microsoft answers feedback Forum and let us know what you think

• Remote Desktop windows xp problems.

  I'm trying to set up on my desktop's remote desktop in windows xp, and I'm following the instructions of Microsoft.com but,.

  It says in the instructions: select the "allow users to connect remotely to this computer" checkbox. and I can't because there is no check box for what it said.

  is the single checkbox: "allow Remote Assistance Invitattions to be sent from this computer.

  I need help on the display the:

  Check box check "allow users to connect remotely to this computer".

  do you need to download something, because he does not appear in the dialog box. Please help me.

  just rang Microsoft and they me ring hp, cos my name of computers and I have done, but for me at the remote desktop that I must have the same operating system on computer and portable, that sucks

• error on the remote desktop and VPN connections

  Unable to connect using desktop remote or VPN. remotes can't find the computer at home on the network and the VPN gives me an 800 error code. I used the remote desktop, but it says my work computer isn't on this network and the VPN connection fails. We checked everything using remote assistance, but it becomes too hard and not responses. Help!!!!!!!!!!!!!!!!!!!

  Hello

  Your question of Windows 7 is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public.
  Please post your question in the TechNet Windows XP category.
  Here is the link:
  http://social.technet.Microsoft.com/forums/en-us/itproxpsp/threads
   
  I hope this helps.
  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
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