Renewed the wrong program
I just renewed my subscription for the wrong program. I tried to renew my Premiere Pro and Photoshop accidentally renewed, which I did not need.
Hi greenhope13,
Please see the article: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html or contact our support chat.
Kind regards
Romit Sinha
Tags: Adobe
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I accidentally chose the wrong program. I couldn't find a way to fix this
I'm on windows vista I downloaded a zip file and when I tried to open it, I was asked to select a file to use to open it with. I accidentally chose the wrong program. I couldn't find a way to fix this
Hello
You just need to reset the association.
How to change the default program opens a file Type with in Windows 7
http://www.SevenForums.com/tutorials/12196-open-change-default-program.htmlHow to associate a file Type or protocol default program in Windows 7
http://www.SevenForums.com/tutorials/9154-default-programs-associate-file-type-Protocol.html
How Unassociate a Type of Extension file in Vista and a utility to help (Windows 7 too)
http://www.Vistax64.com/tutorials/91920-unassociate-file-extention-type.html-----------------------------------------------------------
No need to reset the ZIP file:
How to disable Windows Explorer folder in Windows 7 Zip folder view, see option 2
http://www.SevenForums.com/tutorials/13619-zip-folders-enable-disable-Windows-Explorer-view.htmlRestore the Type Associations by default Windows 7 file Extension
http://www.SevenForums.com/tutorials/19449-default-file-type-associations-restore.htmlDifficulties of file Association for Windows 7
http://www.Winhelponline.com/blog/file-Asso-fixes-for-Windows-7/==================================
If you need more features/functions an excellent 3rd party utility is 7-Zip - free
7-zip - free
http://www.7-zip.org/I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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How can I download the program I bought and delete the downloaded program wrongly to my Mac laptop?
Hello
You can uninstall the wrong program to Go--> Applications. If she is not fully installed and you do not see an uninstall program you can trash the file.
Please visit the link given to install Photoshop CS6 extended: applications download Creative Suite 6
It will be useful.
Concerning
Bianka Attre
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I accidentally bought the wrong program Adobe. I don't want this one. What should I do?
Please see return, cancel or Exchange an order - Adobe
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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I tried to get the PDF by email to attach to Live Mail, but he continues to want to go to Outlook which is a trial version has expired. Outlook is not set as default e-mail program in windows and Live Mail works ok where else. Is there a secret parameter?
Thank you
Direct mail is not an e-mail client supported for the reader 9.4.4. However, you can try the following settings:
(1) ensure that live mail is the default messaging client. Go to menu start and check the default programs.
(2) even if it is the default program check 2 registry settings:
(a) HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail: by default must be set to Windows Live Mail
(b) HKEY_CURRENT_USER\Software\Clients\Mail: default must be set to Windows Live Mail
If it still does not work, install the drive X and then try it. It should work.
Thank you
Abhilasha
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Any help for my dumbass would be appreciated. Laughing out loud
Hi davidlangston,
What version of Windows you are running on the computer?
Method 1: Run the fixit available in the links below and check if that makes a difference-Worth to try
Difficulty of broken desktop shortcuts and common system maintenance tasksNote: FixIt would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.
Method 2: Run the fixit available in the article below to fix the problem automatically
When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program
http://support.Microsoft.com/kb/950505
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
How to back up and restore the registry in WindowsYou might want to know
What version of the operating system Windows am I running?
http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running -
I run Windows Office 2007. And find that when trying to extract a .zip file, I get Adobe Reader who tells me to can not read the file (of course). So, where's the decompression of files program. I need to download one?
Hello
1st 3 here should fix you up
How to restore Vista built-in ZIP files Support
http://www.Vistax64.com/tutorials/65254-zip-file-support-restore.html
How to enable or disable the files compressed in Vista
http://www.Vistax64.com/tutorials/93827-zip-file-compressed-folders.html
Restore the Type Associations by default Vista file extensions
http://www.Vistax64.com/tutorials/233243-default-file-type-associations-restore.html---------------------------------
How Unassociate a Type of Extension file in Vista - and a utility to help
http://www.Vistax64.com/tutorials/91920-unassociate-file-extention-type.htmlHow to restore files ZIP integrated into Vista Support
http://www.vistax64.com/tutorials/65254-zip-file-support-restore.htmlHow to enable or disable the compressed foldershttp://www.vistax64.com/tutorials/93827-zip-file-compressed-folders.html
Restore and return the file Association in Windows Vista if Original
http://www.mydigitallife.info/2008/06/22/restore-and-reset-file-association-in-Windows-Vista-back-to-original-default/Reset and Fix Broken Windows Vista file Ext and Type Associations (include EXE, COM, SYS, ZIP, LNK,
Folder, drive)
http://www.mydigitallife.info/2008/06/22/reset-and-fix-broken-Windows-Vista-file-ext-and-type-associations-include-exe-com-sys-zip-lnk-folder-drive/For Windows Vista file association problems
http://www.Winhelponline.com/articles/105/1/file-association-fixes-for-Windows-Vista.htmlI hope this helps.
Rob - bicycle - Mark Twain said it is good. -
I bought by mistake instead of just the items first. I can change is or I can reload to reach the Bay package that is for sale.
Have no need of first Ant realized when I have already installed and put the serial number.
Regs
Lina
See here:
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Accidentally marked the wrong program download on purchase
I accidentally left the drop on "Photoshop CC" when I tried to choose "InDesign CC". I canceled the installation of Photoshop. What should I do to be able to download InDesign without re - pay?
This means that you had bought the full creative Cloud subscription. You will have access to all CC applications.
I believe that you had bought, students and teachers edition CC full subscription.
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I accidentally downloaded After Effects instead of Premiere Pro (do not think!) Can I change my plan to get first place? For the moment, I'm just on the 19.99 plan.
Thank you
You can contact the Support from Adobe by clicking on the link below.
Please make sure that you are connected to the right Adobe ID.
Hope this will help you.
Kind regards
Hervé Khare
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I am familiar with older versions of Photoshop and wanted to download a version for my Mac make flyers and maps visit/menus for my coffee. I use a lot of pictures, but I think it's the wrong program as he looks nothing like anything I've worked with before. OOPS! Did I miss something or should I try to refund and buying back shares?
And what exactly do I get if so? I'm not super skilled so a basic program is good for me!
Thank you! ~ K
Hi kelstardragon,
If you purchased Lightroom, then this application is not good for the creation of Flyers or business cards.
I suggest you take a refund and buy Photoshop, as it is the best application according to your needs.
Kind regards
Tanuj
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All my shortcuts go to the same program and they all have the extension .lnk.
When I look at the table of file extensions, I see a prticular program indicated, and this program is the program that starts when I click any shortcut. I see no way to change this so that when I click on Internet Explorer, for example, Internet Explorer sometimes instead of the wrong program.
Hi Mensard1,
I had the same problem. I solved it by downloading http://www.creativelement.com/powertools/ and then running the program (from the directory, because none of my shortcuts working) "file Type doctor." When I chose ".lnk" in the list of extensions, he said in the Actions in the right click Menu:"(ignorer le choix utilisateur) ' in red and""Open".I then removed the "(utilisateur choix override) ' and that's it." All shortcuts worked once again, just as they did.Good luckMaikel -
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Hello
It gives you a warning before you delete an account that you will lose data from it, if you do not save it.
Try this free program to search for these files:
http://www.Piriform.com/Recuva
See you soon.
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